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For Companies At a Glance
- Tasks: Deliver personalised customer service and assist with eyewear fittings and repairs.
- Company: Join Vision Express, part of the global EssilorLuxottica group.
- Benefits: Free eyewear, 33 days holiday, discounts, and wellbeing support.
- Why this job: Make a difference in eyecare while earning bonuses and developing your career.
- Qualifications: Confident communicator with a passion for eyewear and teamwork.
- Other info: Opportunities for growth in a leading optical retailer.
The predicted salary is between 20000 - 30000 £ per year.
Where customer service meets premium eyewear and medtech innovation. Are you looking for a retail role in eyecare where you can grow, learn, and make a difference? Join Vision Express, part of the global EssilorLuxottica group, and work with leading brands like Ray‑Ban, Meta, Oakley, Prada & Nuance.
What You’ll Do
- Deliver confident personalised customer service and product advice
- Learn to adjust frames, assist with fittings, and carry out minor repairs
- Support pre‑screening eye tests using the latest optical technology
- Keep the store running smoothly with admin and support tasks
What You’ll Get
- Free eyewear (up to £550 annually) from day one
- 33 days holiday with buy/sell options
- Family & friends discounts + free eye tests
- Employee wellbeing support
- Opportunities to support global vision through the OneSight Foundation
Earn More at Vision Express
Earn monthly bonuses on top of your salary. Full‑time Optical Assistants meeting targets can earn £73‑£472/month — with uncapped potential for high performers. Your performance matters and it pays off.
What We’re Looking For
- Confident engaging with customers and recommending products
- Passionate about eyewear, style, and comfortable with digital tools
- Positive team player with a can‑do attitude
- Strong communicator who listens and understands customer needs
Why Vision Express?
With over 590 stores across the UK, Ireland, and Jersey, we’re a leading optical retailer and a growing medtech business. Backed by EssilorLuxottica, we invest in innovation, people, and your career development. Ready to start your career in optical retail? Apply now and see your future clearly.
Retail Optical Assistant in Bishop Auckland employer: Vision Express
Contact Detail:
Vision Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Optical Assistant in Bishop Auckland
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Vision Express and their products. Understanding their values and what they stand for will help you connect better during the conversation.
✨Tip Number 2
Practice your customer service skills! Since this role is all about engaging with customers, think of examples from your past experiences where you’ve provided excellent service. Be ready to share these stories!
✨Tip Number 3
Show your passion for eyewear! Whether it’s talking about your favourite brands or trends in optical fashion, let your enthusiasm shine through. This will show that you’re not just looking for any job, but you genuinely care about the industry.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It’s a nice touch and keeps you fresh in their minds. Plus, it shows you’re really interested in the position!
We think you need these skills to ace Retail Optical Assistant in Bishop Auckland
Some tips for your application 🫡
Show Your Passion for Eyewear: When writing your application, let your love for eyewear shine through! Mention any personal experiences or interests related to fashion and style that make you a great fit for the Retail Optical Assistant role.
Highlight Customer Service Skills: We want to see how you engage with customers! Share examples of how you've provided excellent service in the past. This will show us that you're ready to deliver that confident, personalised customer service we value.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great addition to our team.
Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Vision Express
✨Know Your Eyewear
Familiarise yourself with the brands and products Vision Express offers, like Ray-Ban and Oakley. Being able to discuss these brands confidently will show your passion for eyewear and help you connect with customers during the interview.
✨Customer Service Scenarios
Prepare for questions about customer service by thinking of examples from your past experiences. Consider how you would handle different situations, such as a customer unhappy with their purchase or needing assistance with fittings. This will demonstrate your strong communication skills and can-do attitude.
✨Tech Savvy is Key
Since the role involves using digital tools and optical technology, brush up on any relevant tech skills. Be ready to discuss your comfort level with technology and how you've used it in previous roles, as this will show you're prepared for the modern retail environment.
✨Team Player Mindset
Vision Express values teamwork, so be prepared to share examples of how you've worked effectively in a team. Highlight your positive attitude and willingness to support colleagues, which will resonate well with the interviewers looking for a collaborative spirit.
