At a Glance
- Tasks: Deliver personalised customer service and assist with frame fittings and repairs.
- Company: Join Vision Express, part of the global EssilorLuxottica group.
- Benefits: £350 towards frames, 33 days holiday, family discounts, and wellbeing support.
- Other info: Earn monthly bonuses and enjoy excellent career development opportunities.
- Why this job: Make a difference in eye care while working with top brands like Ray-Ban and Prada.
- Qualifications: Confident communicator with a passion for eyewear and digital tools.
The predicted salary is between 22000 - 28000 £ per year.
Retail Optical Assistant - Vision Express
Where customer service meets premium eyewear and med-tech innovation. Are you looking for a retail role in eye care where you can grow, learn, and make a difference? Join Vision Express, part of the global EssilorLuxottica group, and work with leading brands like Ray-Ban, Meta, Oakley, Prada & Nuance.
What You’ll Do
- Deliver confident personalised customer service and product advice
- Learn to adjust frames, assist with fittings, and carry out minor repairs
- Support pre‑screening eye tests using the latest optical technology
- Keep the store running smoothly with admin and support tasks
What You’ll Get
- £350 towards frames or designer sunglasses, with unlimited spend on lenses.
- 33 days holiday with buy/sell options
- Family & friends discounts + free eye tests
- Employee wellbeing support
- Opportunities to support global vision through the OneSight Foundation
Earn More at Vision Express
Earn monthly bonuses on top of your salary. Full‑time Optical Assistants meeting targets can earn £85‑£520/month bonus — with uncapped potential for high performers. Your performance matters — and it pays off.
What We’re Looking For
- Confident engaging with customers and recommending products
- Passionate about eyewear, style, and comfortable with digital tools
- Positive team player with a can‑do attitude
- Strong communicator who listens and understands customer needs
Why Vision Express?
With over 590 stores across the UK, Ireland, and Jersey, we’re a leading optical retailer and a growing med‑tech business. Backed by EssilorLuxottica, we invest in innovation, people, and your career development. Ready to start your career in optical retail? Apply now and see your future clearly.
Optical Retail Specialist — Frame Fittings & Tech Support in Bangor employer: Vision Express
At Vision Express, we pride ourselves on being an exceptional employer that values your growth and wellbeing. With a vibrant work culture that encourages teamwork and innovation, you will have access to extensive training opportunities and the chance to work with leading eyewear brands in a supportive environment. Enjoy competitive benefits, including generous holiday allowances, employee discounts, and performance bonuses, all while making a meaningful impact in the eye care industry.
StudySmarter Expert Advice🤫
We think this is how you could land Optical Retail Specialist — Frame Fittings & Tech Support in Bangor
✨Tip Number 1
Get to know the company! Research Vision Express and their values. When you walk in for an interview, show that you understand their commitment to customer service and innovation. It’ll make you stand out as someone who genuinely cares about being part of the team.
✨Tip Number 2
Practice your customer service skills! Role-play with a friend or family member to get comfortable with common scenarios you might face. Being able to confidently engage with customers will show that you’re ready to hit the ground running.
✨Tip Number 3
Dress the part! Since you’re applying for a role in eyewear, make sure your outfit reflects your style and professionalism. A polished appearance can make a great first impression and shows you take the opportunity seriously.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a simple gesture that can keep you top of mind and show your enthusiasm for the role.
We think you need these skills to ace Optical Retail Specialist — Frame Fittings & Tech Support in Bangor
Some tips for your application 🫡
Show Your Passion for Eyewear:When writing your application, let your love for eyewear shine through! Mention any experience you have with different brands or styles, and how you keep up with the latest trends. We want to see that you're genuinely excited about the products you'll be working with.
Highlight Your Customer Service Skills:Make sure to emphasise your customer service experience in your application. Share specific examples of how you've gone above and beyond for customers in the past. At Vision Express, we value confident and engaging interactions, so show us how you can deliver that!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the Optical Retail Specialist role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it shows that you’re serious about joining our team at Vision Express. We can’t wait to hear from you!
How to prepare for a job interview at Vision Express
✨Know Your Eyewear Brands
Familiarise yourself with the brands Vision Express works with, like Ray-Ban and Prada. Being able to discuss these brands and their unique features will show your passion for eyewear and help you connect with the interviewers.
✨Practice Customer Scenarios
Prepare for role-play scenarios where you might need to recommend products or assist with fittings. Think about how you would handle different customer needs and practice your responses to demonstrate your confident customer service skills.
✨Show Off Your Tech Savvy
Since the role involves using digital tools and optical technology, be ready to discuss any relevant experience you have. If you’ve used similar tech before, share specific examples to highlight your comfort level and adaptability.
✨Emphasise Team Spirit
Vision Express values team players, so be prepared to talk about your experiences working in a team. Share examples of how you've contributed positively to a team environment and how you can bring that same energy to their store.
