At a Glance
- Tasks: Support the Store Manager in daily operations and team management.
- Company: Join Vision Express, part of the EssilorLuxottica family, with over 550 stores across the UK and Ireland.
- Benefits: Enjoy competitive salary, bonuses, private medical cover, and flexible working options.
- Other info: Flexible hours, excellent career growth, and a vibrant team culture await you!
- Why this job: Make a real impact by helping customers 'See More and Be More' with tailored eyecare solutions.
- Qualifications: Strong leadership, communication skills, and attention to detail required.
The predicted salary is between 24000 - 36000 £ per year.
As an Assistant Store Manager at Vision Express, you'll support the Store Manager in overseeing the daily operations of the store. This can include managing the team, ensuring excellent customer service, achieving sales targets, and maintaining the high standards of visual merchandising and store presentation.
You will assist with administrative tasks such as stock ordering and management, cash handling and reporting. You will play a key role in creating a positive and productive work environment, ensuring the store meets the business objectives. All our colleagues play a key part in our mission of helping our customers to 'See More and Be More' by providing tailored and effective eyecare and eyewear solutions, to help customers maximise their visual potential and enhance their lifestyle.
Although the hours of this role are advertised, if this sounds like the role for you, we would love to hear about your ideal working week. Whether this is hours to fit around the school run or you prefer a compressed week - we are open to discussing flexible options with you further.
Who is the perfect candidate?
- Show strong leadership and management skills to be able to support your colleagues in store.
- Great communication and rapport building to translate professional terminology into language understanding to patients.
- Exceptional attention to detail in maintaining accurate customer records, prescriptions, and requirements to provide them with the best service and product recommendations.
- Teamwork with colleagues across the whole store team, including our Eye Care Professionals, Optical Assistants and Management.
- The ability to work under pressure and handle challenging situations in a fast-paced retail environment.
- Confidence, passion, drive and enthusiasm.
- Monitor and analyse sales performance data to identify areas for improvement.
- Training and coaching sessions with your colleagues in store, to ensure everybody is working to the best of their ability and towards our mission to help customers 'See More and Be More'.
Anything else you should know?
- Sales and performance-based bonus.
- Targeted incentives.
- Competitive pension scheme.
- Private Medical Cover for you.
- Life Assurance - 4 x your basic annual salary.
- Free eyewear annually with eligibility from day one of joining us!
- Opportunities to get involved in the OneSight EssilorLuxottica Foundation.
- Discounts throughout the year for your friends and family.
- Employee Assistance Program offering confidential support and advice on everything from financial support and everything in-between.
- 33 days annual leave - increasing with your length of service, plus the opportunity to buy or sell holiday.
- Flexible health related benefits, such as Health Cash plan, Additional Life Cover, Critical Illness cover and Dental Plan.
- Opportunities to join a company wide community with peer-to-peer knowledge sharing and collaborating through our internal channels.
- Flexible lifestyle benefits, such as Gymflex, Dining Cards, discounted Travel Insurance, Experience Days and even discounted bicycles through our Cycle to Work Scheme.
- And so much more!
Assistant Store Manager (Not Specified) employer: Vision Express
At Vision Express, we pride ourselves on being an exceptional employer, offering a vibrant work culture that prioritises employee well-being and growth. With flexible working options, competitive benefits including private medical cover and generous annual leave, and opportunities for professional development, we empower our team to thrive in a supportive environment. Join us in our mission to help customers 'See More and Be More' while enjoying the unique advantages of working within a globally recognised brand in the eyewear industry.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Manager (Not Specified)
✨Tip Number 1
Get to know the company culture! Before your interview, check out Vision Express's social media and website. Understanding their mission of helping customers 'See More and Be More' will help you connect with the team and show you're genuinely interested.
✨Tip Number 2
Practice your leadership skills! Think of examples where you've successfully managed a team or resolved conflicts. Being able to share these experiences will demonstrate your capability to support the Store Manager effectively.
✨Tip Number 3
Show off your customer service skills! Prepare to discuss how you've gone above and beyond for customers in the past. This role is all about creating a positive experience, so let your passion shine through!
✨Tip Number 4
Don’t forget to ask about flexibility! If you have specific working hours in mind, be open about it during your chat. Vision Express values work-life balance, so they might just accommodate your needs!
We think you need these skills to ace Assistant Store Manager (Not Specified)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Assistant Store Manager role. Highlight your leadership abilities, customer service experience, and any relevant retail achievements to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about the role and how you can contribute to our mission of helping customers 'See More and Be More'. Keep it engaging and personal!
Showcase Your Team Spirit:We love candidates who can work well in a team! Mention any experiences where you've successfully collaborated with others or led a team to achieve goals. This will show us you're a great fit for our store environment.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Vision Express
✨Know the Company Inside Out
Before your interview, take some time to research Vision Express and its mission. Understand their values, especially the focus on helping customers 'See More and Be More'. This will not only show your enthusiasm but also help you align your answers with their goals.
✨Showcase Your Leadership Skills
As an Assistant Store Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight how you can motivate others and create a positive work environment.
✨Prepare for Customer Service Scenarios
Expect questions about handling challenging customer situations. Think of specific instances where you've provided excellent service or turned a negative experience into a positive one. This will showcase your problem-solving skills and commitment to customer satisfaction.
✨Discuss Flexibility Openly
Since Vision Express is open to discussing flexible working hours, be ready to talk about your ideal schedule. This shows that you're proactive and willing to find a solution that works for both you and the company, making you a more attractive candidate.
