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- Tasks: Support the Store Manager in daily operations, team management, and customer service.
- Company: Join Vision Express, part of EssilorLuxottica, with over 550 stores across the UK and Ireland.
- Benefits: Enjoy flexible hours, competitive pay, bonuses, and free eyewear from day one!
- Why this job: Be part of a mission to help customers 'See More and Be More' in a vibrant retail environment.
- Qualifications: Strong leadership, communication skills, attention to detail, and teamwork are essential.
- Other info: Opportunities for personal growth, community involvement, and various lifestyle benefits await you!
The predicted salary is between 24000 - 36000 £ per year.
Join Vision Express as an Assistant Store Manager at our Oxford Street flagship store, the largest in the UK, employing over 70 colleagues. You\’ll work alongside three other assistant store managers and the store manager to lead a high-performing team, deliver exceptional customer experiences, and drive commercial success.In this fast-paced, dynamic environment, you\’ll focus on people management, coaching, and performance development. Confidence is key – you\’ll be comfortable having performance conversations, resolving customer complaints, and engaging with in-store events and media activities.This is a unique opportunity to be part of our most prestigious store, shaping its success every day.Key responsibilitiesSupport the store manager in leading a large team and creating a culture of excellence.Drive sales performance, operational standards, and customer satisfaction.Manage colleague performance, coaching and developing talent.Resolve complex customer issues with empathy and professionalism.Represent Vision Express at events and media activities within the store.Work flexibly across a variety of shifts, including evenings and weekends.Skills and experienceOutgoing and confident personality with strong communication skills.Experience in problem-solving and handling customer complaints.Ability to thrive in a fast-paced retail environment.Flexible approach to working patterns.Optics experience is preferred but not essential – we\’ll provide full training.Free eyewear annually (available immediately)Uncapped monthly bonus potential33 days\’ annual leave, with buy and sell optionsFamily and friends\’ discounts up to 75% off with free eye testsEmployee Assistance Programme for wellbeing supportOpportunities to support the OneSight EssilorLuxottica FoundationWhy Vision Express?With over 550 stores across the UK and Ireland, Vision Express offers genuine career progression, industry‐leading training and the chance to be part of something bigger. We are proud to champion diversity, inclusion and a culture built on trust, collaboration and excellence.If you\’re an assistant store manager looking to make your mark in a flagship, high‐profile environment, we\’d love to hear from you.
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Contact Detail:
Vision Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager
✨Tip Number 1
Familiarise yourself with Vision Express and its mission. Understanding their commitment to helping customers 'See More and Be More' will allow you to align your responses during interviews with their core values, showcasing your enthusiasm for the role.
✨Tip Number 2
Highlight your leadership and teamwork skills in conversations with the hiring team. Prepare examples of how you've successfully managed a team or collaborated with colleagues in previous roles, as this is crucial for the Assistant Store Manager position.
✨Tip Number 3
Be ready to discuss your experience with sales performance analysis. Think of specific instances where you've identified areas for improvement and implemented strategies that led to increased sales or enhanced customer satisfaction.
✨Tip Number 4
Show your passion for customer service by preparing to share stories about how you've gone above and beyond to meet customer needs. This will demonstrate your commitment to maintaining high standards of service, which is essential for this role.
We think you need these skills to ace Assistant Store Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Assistant Store Manager position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in leadership, customer service, and retail management. Use bullet points for clarity and focus on achievements that demonstrate your ability to meet sales targets and manage a team.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and Vision Express. Highlight specific examples of your leadership skills and how you have contributed to a positive work environment in previous roles. Make sure to mention your understanding of the company's mission to help customers 'See More and Be More'.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for the role of Assistant Store Manager.
How to prepare for a job interview at Vision Express
✨Showcase Your Leadership Skills
As an Assistant Store Manager, you'll need to demonstrate strong leadership abilities. Prepare examples of how you've successfully managed a team or resolved conflicts in the past. This will show your potential employer that you can support and motivate your colleagues effectively.
✨Communicate Clearly
Effective communication is key in this role. Practice explaining complex concepts in simple terms, especially when discussing eyecare solutions. This will help you connect with customers and colleagues alike, showcasing your ability to build rapport.
✨Prepare for Sales Performance Questions
Expect questions about sales targets and performance analysis. Be ready to discuss how you've monitored sales data in previous roles and what strategies you implemented to improve results. This will highlight your analytical skills and drive for success.
✨Emphasise Teamwork
Vision Express values teamwork across all store roles. Share experiences where you've collaborated with others to achieve a common goal. This will demonstrate your ability to work well within a team and contribute to a positive work environment.
