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- Tasks: Support the Store Manager in delivering an exceptional retail experience and leading a high-performing team.
- Company: Join Vision Express, a leading retailer with over 550 stores across the UK and Ireland.
- Benefits: Enjoy free eyewear, performance bonuses, generous leave, and employee wellbeing support.
- Why this job: Grow your career in a dynamic environment while making a real impact on customer service.
- Qualifications: Experience in retail management and a passion for customer service are essential.
- Other info: Flexible working options available to fit around your lifestyle.
The predicted salary is between 28800 - 43200 £ per year.
We\’re looking for a driven, organised, and customer-focused leader to support the Store Manager in delivering an exceptional retail experience.
You\’ll play a key role in managing store operations, supporting with audits and leading a high-performing team. With a strong attention to detail and excellent communication skills, you\’ll ensure our customer base receives outstanding service every time.
If you have experience in retail management, a passion for customer service, and a desire to grow your career in a dynamic, fast-paced environment – we\’d love to hear from you.
Although the hours of this role are advertised, if this sounds like the role for you, we\’d love to hear about your ideal working week. Whether this is hours to fit around the school run or you prefer a compressed week – we are open to discussing flexible options with you further.
Benefits
•Free eyewear up to £550 annually with immediate eligibility.
•On target bonuses of up to £4,212, depending on store performance.
•Stretch target bonuses of up to £8,424, depending on store performance.
•Family and friends discount of 75%, 50% and 25% with a free eye test.
•25 days annual leave with the opportunity to buy or sell holiday.
•Employee Assistance Program offering confidential support for your wellbeing.
•Opportunities to get involved in the OneSight EssilorLuxottica Foundation.
Some experiences you might have:
•Solving complex problems for colleagues and customers.
•Being customer obsessed and providing exceptional customer service.
•Displaying a positive attitude that has influenced others to commit to a cause.
•Active listening, having empathy to understand customer and colleague needs.
•Calm under pressure, supporting customers and colleagues in challenging moments.
•Being a team player, working with colleagues to achieve store targets.
•Having positive energy and the potential to become a brand ambassador.
Why Vision Express?
Working at Vision Express, you will be part of something bigger. With over 550 stores across the UK and Ireland, you will have the opportunity to share knowledge, elevate your career and reach your potential.
Together, we believe that we\’re made stronger by our differences, so diversity and inclusion are key ingredients to our success, and we believe that striving for a culture of mutual trust enables us to reach our goals and achieve results.
Assistant Store Manager employer: Vision Express
Contact Detail:
Vision Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry and let them know you're on the lookout for an Assistant Store Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to retail management. Think about how you've solved problems in the past and how you can showcase your customer service skills. We want you to shine when it comes to demonstrating your experience!
✨Tip Number 3
Don’t forget to research Vision Express! Familiarise yourself with their values, products, and recent news. This will not only help you stand out in interviews but also show that you're genuinely interested in being part of the team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love hearing from passionate candidates who are eager to join our dynamic team. So, don’t hold back – let us know why you’re the perfect fit!
We think you need these skills to ace Assistant Store Manager
Some tips for your application 🫡
Show Your Passion for Customer Service: Make sure to highlight your love for customer service in your application. We want to see how you've gone above and beyond to create exceptional experiences for customers in your previous roles.
Be Organised and Detail-Oriented: Since this role involves managing store operations, it's crucial to demonstrate your organisational skills. Share examples of how you've successfully managed tasks or led a team while keeping everything running smoothly.
Communicate Clearly: Excellent communication is key! Use your application to showcase your ability to convey ideas clearly and effectively. Whether it’s through your writing style or the way you present your experiences, make sure we can see your strong communication skills.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific requirements of the Assistant Store Manager role. We love seeing candidates who take the time to connect their experiences with what we’re looking for.
How to prepare for a job interview at Vision Express
✨Know the Company Inside Out
Before your interview, take some time to research Vision Express. Understand their values, mission, and what makes them stand out in the retail industry. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Customer Service Skills
As an Assistant Store Manager, customer service is key. Prepare examples from your past experiences where you went above and beyond for a customer or resolved a challenging situation. This will demonstrate your customer obsession and problem-solving abilities.
✨Highlight Your Leadership Experience
Be ready to discuss your experience in managing teams. Share specific instances where you led a team to achieve targets or improved team performance. This will showcase your ability to support the Store Manager and lead a high-performing team.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the store's culture, team dynamics, or opportunities for growth within the company. This shows that you’re not just interested in the role, but also in how you can contribute to the team and grow with Vision Express.
