Where customer service meets premium eyewear and medtech innovation.
Are you looking for a retail role in eyecare where you can grow, learn, and make a difference?
Join Vision Express, part of the global EssilorLuxottica group, and work with leading brands like Ray-Ban, Meta, Oakley, Prada & Nuance.
What You’ll Do
- Coordinate and manage daily clinic schedules to maximise efficiency
- Book and manage customer appointments confidently and accurately
- Welcome customers and act as the first point of contact in-store
- Support smooth handovers from the testing room to the sales floor
- Support and coordinate optometrist team members throughout the day
- Proactively identify challenges and confidently challenge colleagues to deliver the best possible customer experience
- Balance clinical coordination and customer-facing activity in a fast-paced environment
This role carries additional responsibility beyond a Retail Assistant, making it an excellent development opportunity for those looking to grow within optical retail.
What You’ll Get
- Free eyewear annually with immediate eligibility
- Monthly bonus potential up to £180
- 33 days holiday, with buy/sell options
- Family & friends discounts plus free eye tests
- Employee wellbeing support
- Opportunities to make a global impact through the OneSight Foundation
- Structured development and progression opportunities within Vision Express
What We’re Looking For
- Highly organised with strong attention to detail
- Confident, friendly and professional with excellent people skills
- Emotionally intelligent and comfortable managing multiple priorities
- Able to challenge and influence colleagues positively when needed
- A calm, proactive communicator who keeps the customer at the centre of every decision
Experience in optical retail or a customer-focused environment is beneficial, but your mindset, confidence and ability to coordinate people and processes are what matter most.
Why Vision Express?
With over 590 stores across the UK, Ireland, and Jersey, we’re a leading optical retailer and a growing medtech business. Backed by EssilorLuxottica, we invest in innovation, people, and your career development.
Optometrist Coordinator in Radstock employer: Vision Express (UK) Limited
David Clulow Opticians is an exceptional employer, offering a vibrant work culture in the heart of London where fashion meets premium eye care. Employees benefit from comprehensive training and development opportunities, generous staff discounts, and access to eye tests, all while contributing to a meaningful cause through the OneSight Foundation initiative. Join us to be part of a team that values pride and polish, ensuring every customer receives elite service in a luxurious retail environment.
Contact Details:
Vision Express (UK) Limited Recruitment Team
