Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the friendly face of our outpatient clinics, managing patient queries and appointments.
- Company: Join Imperial College Healthcare, a leader in patient care with a vibrant team culture.
- Benefits: Enjoy career development, flexible working, and wellness perks like Cycle to Work schemes.
- Why this job: Make a real difference in patient experiences while working with top clinicians.
- Qualifications: Strong organisational skills and a proactive attitude are essential.
- Other info: We value diversity and offer flexible working options to fit your lifestyle.
The predicted salary is between 36000 - 60000 £ per year.
An exciting opportunity has arisen to join the Main Outpatients Department as a Receptionist within the Womens and Childrens Clinical Centre Directorate. You will be the first point of contact for patients and visitors attending various outpatient clinics, providing a warm, professional, and efficient reception service. Working closely with clinicians, nurses, and administrative colleagues, you will play a key role in managing patient queries and supporting appointment coordination. The role requires excellent organisational skills and a proactive, flexible approach to work. The post holder will report to the Admin Supervisor and is expected to uphold the Trusts values in every interaction.
Responsibilities:
- Effective delivery of reception duties.
- Input and maintenance of accurate patient information on Trust information systems.
- Provision of excellent customer service to members of the public and staff who visit or contact the Hospital.
- Contribution to positive patient experiences.
- Booking of appointments.
Qualifications and skills:
- Excellent organisational skills and a proactive, flexible approach to work.
- Ability to work effectively with clinicians, nurses, and administrative colleagues.
- Experience with input and maintenance of patient information on Trust information systems.
Benefits and opportunities:
At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care. Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. Benefits include career development, flexible working and wellbeing, staff recognition scheme. Optional benefits include Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.
Equal opportunity and flexibility:
We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.
Outpatient Receptionist employer: Vision Data Recovery
Contact Detail:
Vision Data Recovery Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Outpatient Receptionist
✨Tip Number 1
Get to know the company! Research Imperial College Healthcare and understand their values. When you walk into that interview, show them you’re not just another candidate – you’re someone who genuinely cares about their mission and can contribute to their vibrant team.
✨Tip Number 2
Practice your people skills! As a Receptionist, you'll be the first point of contact for patients. Role-play with a friend or family member to nail down how you’d handle different scenarios. This will help you feel more confident and ready to impress during the interview.
✨Tip Number 3
Prepare some questions! Show your interest by asking about the team dynamics or how they support career development. This not only demonstrates your enthusiasm but also helps you gauge if the role is the right fit for you.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Good luck!
We think you need these skills to ace Outpatient Receptionist
Some tips for your application 🫡
Show Your Warmth: As the first point of contact, it's crucial to convey a warm and welcoming tone in your application. Use friendly language that reflects your ability to provide excellent customer service, just like you would with patients and visitors.
Highlight Organisational Skills: Make sure to emphasise your organisational skills in your written application. Mention any relevant experience where you've successfully managed multiple tasks or appointments, as this is key for the role.
Tailor Your Experience: When detailing your previous roles, tailor your experience to match the job description. Focus on any work you've done with patient information systems or in a healthcare setting, as this will show us you're a great fit for the team.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets the attention it deserves, and you'll find all the details you need there!
How to prepare for a job interview at Vision Data Recovery
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of an Outpatient Receptionist. Familiarise yourself with the key tasks like managing patient queries and booking appointments. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Organisational Skills
Since excellent organisational skills are crucial for this role, prepare examples from your past experiences where you've successfully managed multiple tasks or maintained accurate information. Be ready to discuss how you prioritise tasks and stay organised under pressure.
✨Practice Your Customer Service Approach
As the first point of contact for patients and visitors, your customer service skills are vital. Think of scenarios where you've provided exceptional service and be prepared to share these stories. Highlight your ability to remain calm and professional, even in challenging situations.
✨Embrace the Trust's Values
Familiarise yourself with the Trust's values: expert, kind, collaborative, and aspirational. During the interview, weave these values into your responses to show that you align with their mission. This will demonstrate your commitment to contributing positively to the team and patient experiences.
