Inquest and Claims coordinator

The aim of this role is for you to provide a high-quality, reliable, and truly impactful administrative and legal support service to our dynamic Legal Department. As a key member of the team, you will play an essential part in ensuring the smooth, efficient, and professional day-to-day running of our legal function. This is a fantastic opportunity for you to become deeply involved in the operational heart of our legal service supporting complex administrative processes, helping coordinate vital legal activities, and assisting colleagues across the department with the organised, timely, and effective management of claims, inquests, and other important casework.

In this role, you won’t just be completing tasks; you’ll be contributing to a service that protects the organisation, supports informed decision-making, and makes a real difference. If you are motivated, detail-driven, and excited by the chance to grow within a supportive and highly skilled team, this position offers an engaging and rewarding career path designed for your success.

Main duties of the job:

• You will work within the Legal Services Department and report to the Claims and Inquest Manager.
• You will provide comprehensive administrative support to the Legal Services Department, including the Head of Quality Compliance and Assurance, the Trust Solicitor and the wider Legal Services Department team.
• This includes maintaining databases of ex-gratia, clinical negligence, inquests and Court of Protection cases using DATIX, as well as collating documents for investigations and preparing court bundles.
• You will provide high-quality support to the Head of Quality Compliance and Assurance, the Trust Solicitor and the Legal Services Department team, ensuring the effective handling of clinical negligence and personal injury claims.
• You will be responsible for the day-to-day handling of all ex-gratia claims, managing your own caseload of personal injury claims, and assisting with personal injury and clinical negligence claims.
• You will also support the coordination of the Trust’s involvement and attendance at Coroner’s Inquests, including coordinating pre-inquest meetings and liaising with the Coroner’s Court.

About Us:

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care. Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You’ll get an experience like no other and will fast forward your career.

Benefits include:

• Career development
• Flexible working and wellbeing
• Staff recognition scheme
• Optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.

We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview.

Details:

• Date posted: 29 January 2026
• Pay scheme: Agenda for change
• Band: Band 6
• Salary: £46,419 to £55,046 a year pa inclusive
• Contract: Permanent
• Working pattern: Full-time
• Reference number: 290-CR-1021
• Job locations: St Mary’s Hospital, Praed Street, London, W2 1NY

Job responsibilities:

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.

Person Specification:

Essential Education/qualifications:

• Educated to degree level in law or ability to evidence a thorough understanding of the clinical negligence claims process, gained either in an NHS legal department or private practice environment.
• Postgraduate qualification in legal practice or equivalent experience and knowledge in inquest management, including attending Coroners hearings, clinical negligence/personal injury.

Desirable:

• Membership of ILEX or SRA and Law Society.
• Clinical Risk & Claims Management Diploma.

Essential:

• Demonstrable experience of managing or assisting a Solicitor with a caseload of inquests and/or claims and experience of assisting with advising on general health care law.
• Demonstrable evidence of investigating a high-volume caseload of clinical negligence, personal injury and public liability claims and/or inquests.
• Report writing.
• Awareness of NHS Resolution guidelines.
• Knowledge of the Court process.

Desirable:

• Understanding of clinical governance and triangulation between incidents, complaints and legal services.
• Experience of claims and/or inquest management/administration.
• Good understanding of litigation and inquest processes.
• Experience of working in the healthcare sector.
• Knowledge and use of hospital IT systems.

Essential:

• Ability to manage a large caseload within strict time limits and conflicting priorities.
• Excellent written communication skills.
• Excellent knowledge of Microsoft packages.
• Demonstrable ability to communicate at all levels, both sensitively and assertively when required.

Desirable:

• Good knowledge of the NHS and NHS Resolution.

Disclosure and Barring Service Check:

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship:

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications.

Employer details:

Employer: Imperial College Healthcare NHS Trust

Address: St Mary’s Hospital, Praed Street, London, W2 1NY

Employer’s website: https://www.imperial.nhs.uk/