Healthcare Support Worker - Diabetes & Endocrine

Healthcare Support Worker – Diabetes & Endocrine

Position within our day ward & outpatient team, located in the Diabetes & Endocrine centre at St. Mary\’s Hospital, London.

Job Summary

Work in a fast‑paced day unit and outpatient clinics focusing on metabolic and endocrine testing. Develop strong teamwork, flexibility, and patient care skills while performing clerical, reception, and clinical support tasks.

Responsibilities

• Provide efficient clerical and reception support to the Diabetes & Endocrine Centre.
• Assist in the delivery of metabolic, endocrine and diabetes diagnostic tests in the Metabolic Day Ward and Centre.
• Follow ICHNT policies and ensure a safe, person‑centred environment for patients.
• Support the clinical and administrative team to deliver high‑standard patient care in accordance with Trust values.

Qualifications and Experience

• Completed Care Certificate or equivalent experience.
• Demonstrable literacy, numeracy and communication skills in English (functional skills or GCSE level).
• Experience working in an acute hospital setting or as a Band 2 HCSW.
• Experience delivering personal care and using computers.

Required Skills

• Basic IT system knowledge or willingness to train.
• Phlebotomy certificate or relevant qualification.

Desirable Skills / Experience

• Further qualifications or relevant training.
• Level 2 or 3 Health Care qualification or completion of Band 3 Excellence in Care Competencies.
• Experience with clinical observations, ECG taking, cannulation, or working with complex health needs.

Job Details

Reference: 290-MIC-1938 | Band: 3 | Salary: £30,546 to £32,207 per year inclusive | Contract: Permanent | Working pattern: Full‑time | Location: St Mary\’s Hospital, London, W2 1NY | Date posted: 08 January 2026

Benefits

Career development, flexible working, well‑being support, staff recognition scheme, optional benefits including Cycle to Work, car lease schemes, season ticket loan, and access to onsite leisure facilities.

Equal Opportunity Statement

We are committed to equal opportunities; we will consider applications for flexible, part‑time or job‑share arrangements. Please discuss your needs during interview.

Disclosure and Barring Service Check

Application subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975; a DBS check will be required.

Certificate of Sponsorship

Applications requiring Skilled Worker sponsorship will be considered. Further information on the UK Visas and Immigration website.

Employer Details

Imperial College Healthcare NHS Trust
St Mary\’s Hospital
London
W2 1NY