At a Glance
- Tasks: Lead daily operations and drive community-focused projects for Vision 21 Gloucestershire.
- Company: Join a dynamic charity dedicated to sustainability and community development.
- Benefits: Competitive salary, flexible working environment, and opportunities for personal growth.
- Other info: Be part of a supportive team that values innovation and collaboration.
- Why this job: Make a real difference in your community while developing your leadership skills.
- Qualifications: Experience in managing teams and operations, with a passion for sustainability.
The predicted salary is between 36000 - 40000 £ per year.
General Manager
Salary
£36,000 - £40,000 (depending on experience)
Location
Primarily based at Reclaim Furniture Reuse, Cheltenham, with regular attendance at The Greenhouse and other Vision 21 project locations across Gloucestershire.
Reports to
- Chief Executive Officer (Part-Time)
- Role Purpose
The General Manager is responsible for the day-to-day leadership, operational management and financial performance of Vision 21 Gloucestershire.
The postholder will oversee the delivery of the charity's trading, environmental and community programmes, ensuring they operate effectively, safely and sustainably.
They will lead staff and volunteers, manage operational budgets and resources, and ensure the charity's projects achieve their agreed objectives and impact.
The role combines commercial management of Reclaim Furniture Reuse and the local council bulky waste contract, with oversight of Vision 21's wider programmes, including ‘The Greenhouse’ (charity office and community space), Libraries of Things, Repair Cafés, community growing projects and other sustainability initiatives.
Working closely with the CEO, the General Manager will translate the charity's strategy into effective operational delivery, ensuring the organisation remains financially resilient and community focused.
Key Responsibilities
- Operational Leadership
- Lead the day-to-day operation of Vision 21 Gloucestershire.
- Implement organisational objectives and annual plans agreed with the CEO and Trustees.
- Ensure effective communication and coordination across all projects.
- Develop and improve operational systems, processes and procedures.
- Monitor organisational performance and identify opportunities for improvement.
- Preparing annual operational plans
- Reporting KPIs to Trustees
- Supporting business development
- Identifying new income opportunities
- Support the CEO and Trustees through preparation of operational reports, risk registers, policies and annual planning.
- Reclaim Furniture Reuse & Trading Operations
- Lead the successful operation and development of Reclaim Furniture Reuse.
- Grow the revenue via new revenue streams including online sales
- Manage the Cheltenham Borough Council bulky waste collection contract.
- Maximise sales, reuse rates, customer satisfaction and operational efficiency.
- Develop volunteer involvement, marketing and online sales opportunities.
- Oversee stock management, logistics, deliveries and collections.
- Ensure the successful relocation and operation of Reclaim at its new premises.
- Staff and Volunteer Management
- Line manage operational staff and project coordinators.
- Recruit, support and develop staff and volunteers.
- Conduct supervision, appraisals and performance management.
- Foster a positive, inclusive and high-performing organisational culture.
- Ensure appropriate volunteer recruitment, training and retention systems are in place.
- The Greenhouse and Community Programmes
- Oversee the operation and utilisation of The Greenhouse.
- Support the delivery of events, room hire and community activities.
- Ensure funded projects are delivered to agreed outputs and outcomes.
- Oversee the Libraries of Things, Repair Café network and community growing projects.
- Support the development of new programmes, partnerships and earned income opportunities.
- Financial Management
- Manage operational budgets and expenditure.
- Work closely with the Treasurer, bookkeeper and CEO to monitor financial performance.
- Produce management information and operational reports.
- Ensure robust financial controls and procedures are maintained.
- Contribute to annual budgeting and financial planning.
- Health, Safety and Compliance
- Ensure compliance with health and safety, employment, environmental and charity regulations.
- Maintain organisational policies, procedures and risk assessments.
- Oversee safeguarding, volunteer management and insurance requirements.
- Protect the charity's assets, reputation and operational resilience.
- Partnerships and Community Engagement
- Build and maintain positive relationships with partners, funders, local authorities, businesses and community organisations.
- Represent Vision 21 at meetings, events and networking opportunities.
- Support the CEO in developing strategic partnerships and opportunities.
Person Specification
Essential
• Autonomous self-starter
Capable of managing daily operations and executing the strategic plan independently with minimal oversight from the Board.
- Significant experience managing operations, teams or projects.
- Experience managing staff and volunteers.
- Strong financial and commercial awareness.
- Experience managing budgets and organisational performance.
- Excellent organisational and leadership skills.
- Strong communication and relationship-building abilities.
- Ability to work strategically whilst remaining hands-on and practical.
- Commitment to environmental sustainability and community development.
- Full UK driving licence.
Desirable
- Experience within the charity, social enterprise or community sector.
- Experience in retail, reuse, circular economy or waste reduction activities.
- Experience managing contracts or service delivery.
- Knowledge of health and safety and compliance management.
- Experience working with trustees, governance structures or boards.
- Key Relationships
The General Manager will work closely with
- CEO (strategic leadership, fundraising and organisational development)
- Board of Trustees
- Treasurer and Finance Volunteers
- Reclaim staff and volunteers
- Project Coordinators
- Cheltenham Borough Council
- Funders and community partners
- Success Measures
The postholder will be expected to
- Maintain financial sustainability across operational activities.
- Successfully manage Reclaim's relocation and performance.
- Grow volunteer recruitment and retention.
- Increase utilisation and income generation from The Greenhouse.
- Deliver funded project outputs and outcomes.
- Maintain high standards of health, safety and compliance.
- Support the long-term growth and resilience of Vision 21 Gloucestershire.
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General Manager in Gloucester employer: Vision 21 Gloucestershire
Vision 21 Gloucestershire is an exceptional employer that prioritises community engagement and environmental sustainability, making it a fulfilling place to work. With a strong focus on employee development, the organisation fosters a positive and inclusive culture where staff and volunteers are empowered to make a real impact. Located in Cheltenham, employees benefit from a vibrant community atmosphere and opportunities to lead innovative projects that contribute to local sustainability efforts.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager in Gloucester
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Vision 21 Gloucestershire.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Vision 21 Gloucestershire.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Vision 21 Gloucestershire.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Vision 21 Gloucestershire. Apply directly through us to stand out!
We think you need these skills to ace General Manager in Gloucester
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Vision 21 Gloucestershire. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like General Manager, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at Vision 21 Gloucestershire
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Vision 21 Gloucestershire. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
