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For Companies At a Glance
- Tasks: Manage key contractor accounts and drive growth through strategic planning and relationship building.
- Company: Join a leading Construction SaaS company transforming the industry.
- Benefits: Competitive salary, uncapped commission, pension plan, and professional development support.
- Other info: Dynamic role with opportunities for travel and career advancement.
- Why this job: Make a real impact in a vital industry while enjoying flexible working arrangements.
- Qualifications: 3-5 years of B2B SaaS sales experience, preferably in construction tech.
The predicted salary is between 40000 - 50000 £ per year.
Location: UK-based (right to work in the UK required — sponsorship not available)
Experience: 3–5 years
Reports To: Head of Sales
About the Role
We’re looking for a commercially sharp, construction-literate Account Manager to join our growing team. This role is centered on relationship management, strategic account planning, and driving ARR growth within our existing contractor client base through upselling, cross-selling, and exceptional service delivery. You will own a portfolio of named contractor accounts, working closely with our Customer Success team to ensure strong platform adoption, timely renewals, and expansion into new projects, business units, and geographies. You will be comfortable working across complex, multi-site enterprise relationships — and confident discussing both commercial and operational aspects of construction delivery.
What You’ll Do
- Serve as the primary commercial point of contact for a portfolio of Tier 1 and Tier 2 general contractor accounts.
- Build and strengthen senior-level relationships across client procurement, operations, and IT stakeholders.
- Maintain accurate account records in the CRM, including contract status, renewal dates, stakeholder mapping, and expansion opportunities.
- Manage client expectations through regular structured communication — monthly calls, site visits where feasible, and quarterly in-person reviews.
Commercial Growth
- Identify and pursue upsell and cross-sell opportunities — including project count expansion, Visuals-to-Analytics tier upgrades, and new business unit onboarding.
- Lead commercial conversations around multi-year Enterprise Agreement (EA) renewals, volume pool top-ups, and mid-term opt-ins.
- Prepare and present tailored commercial proposals aligned to each client’s rollout roadmap.
- Liaise with Customer Success to convert strong product adoption signals into commercial expansion.
Planning & Reporting
- Own a monthly account plan covering active risks, renewal pipeline, upsell targets, and health status for your full portfolio.
- Submit monthly performance reports tracking KPIs and adjusting account strategies as needed.
- Prepare and deliver Quarterly Business Reviews (QBRs) covering ARR performance, platform ROI, live project count, and growth opportunities.
- Contribute to forecasting and pipeline reporting for leadership, with accurate and timely CRM hygiene.
Working Cadence
Monthly
- Regular check-ins with all active accounts (calls, emails, or site visits) — documented in HubSpot.
- Review account health metrics — user activity, project count, support ticket trends, and adoption KPIs.
- Identify and action upsell/cross-sell opportunities; prepare proposals where relevant.
- Submit monthly report covering account health, pipeline updates, and any escalations.
Quarterly
- Conduct in-depth QBR with each strategic account — in person where feasible.
- Review ARR performance, platform ROI metrics, and forward project pipeline.
- Agree action plans and commercial roadmap for the next quarter.
- Identify any accounts at risk of churn and escalate with a mitigation plan.
Essential Requirements
- ConTech / Built Environment Experience (Priority #1)
- Direct experience selling SaaS or technology solutions into the construction, infrastructure, or built environment sector.
- Familiarity with platforms such as Autodesk Construction Cloud, Procore, Fieldwire, OpenSpace, Aphex, or comparable ConTech tools.
- Ability to credibly discuss how technology integrates into construction workflows — not just feature-pitch.
- Sales Track Record
- 3–5 years of B2B SaaS or technology-enabled sales experience.
- Proven, consistent quota attainment — please be ready to share numbers.
- Experience managing multi-stakeholder, consultative sales cycles (not high-velocity / purely transactional).
- Comfortable navigating procurement processes with tier-1 contractors or large project teams.
- Domain Knowledge
- Working understanding of Lean Construction principles and production planning methodologies (e.g. Last Planner®, Takt Planning).
- Understanding of how general contractors, specialist subcontractors, and project owners interact across the supply chain.
- Skills & Behaviours
- Excellent presentation, negotiation, and stakeholder management skills.
- Comfortable engaging with both technical users (BIM managers, planners) and commercial decision-makers (PDs, MDs).
- Self-starter with strong pipeline discipline and commercial instincts.
- Willingness to travel within the UK for site visits, demos, and events.
- Nice to Have
- Experience selling into tier-1 main contractors, large infrastructure programmes, or framework agreements.
- Background or qualification in construction, engineering, or project management.
- Familiarity with BIM workflows and 4D BIM — you don't need to be an engineer, but you need to hold a credible conversation.
- Experience with account-based selling or land-and-expand motion in construction businesses.
Right to Work
Applicants must have the right to work in the UK. We are not able to offer visa sponsorship for this role.
What We Offer
- Competitive base salary + uncapped commission structure.
- Pension plan, and professional development support.
- Flexible / hybrid working — we trust you to manage your patch.
- A product that solves real problems in one of the world's most under-digitised industries.
Account Manager employer: VisiLean Ltd
Contact Detail:
VisiLean Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the construction SaaS space. Attend industry events, join relevant online forums, and don’t be shy about reaching out on LinkedIn. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Show off your expertise! When you get the chance to chat with potential employers or clients, make sure to highlight your knowledge of construction workflows and SaaS solutions. Share examples of how you've driven growth in past roles – numbers speak volumes!
✨Tip Number 3
Prepare for those interviews! Research the company and its products inside out. Be ready to discuss how you can help them achieve their goals, especially around upselling and cross-selling. Tailor your pitch to show you understand their needs and how you can meet them.
✨Tip Number 4
Don’t forget to follow up! After meetings or interviews, send a quick thank-you note. It’s a great way to reinforce your interest and keep you top of mind. Plus, it shows you’re professional and courteous – traits every employer loves!
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Show Your Construction Savvy: Make sure to highlight your experience in the construction sector. We want to see how you can connect technology with construction workflows, so don’t hold back on sharing relevant examples!
Tailor Your Application: When applying, customise your CV and cover letter to reflect the specific skills and experiences mentioned in the job description. We love seeing candidates who take the time to align their background with what we’re looking for.
Quantify Your Achievements: We’re all about numbers! If you’ve hit sales targets or managed successful projects, make sure to include those figures. It helps us understand your impact and success in previous roles.
Apply Through Our Website: For the best chance of getting noticed, apply directly through our website. It’s the quickest way for us to see your application and get you into the process!
How to prepare for a job interview at VisiLean Ltd
✨Know Your Construction SaaS Inside Out
Make sure you’re well-versed in the specific SaaS solutions relevant to the construction industry. Familiarise yourself with platforms like Autodesk Construction Cloud or Procore, and be ready to discuss how these tools integrate into construction workflows. This will show your potential employer that you understand their product and can effectively communicate its value.
✨Prepare for Relationship Management Questions
Since this role is all about building strong relationships, think of examples from your past experiences where you successfully managed client accounts. Be prepared to discuss how you’ve navigated complex stakeholder environments and maintained communication with various teams. Highlight your ability to upsell and cross-sell based on client needs.
✨Showcase Your Sales Achievements
Be ready to share specific numbers that demonstrate your sales success. Whether it’s quota attainment or revenue growth, having concrete figures will help you stand out. Prepare a few stories that illustrate your consultative sales approach and how you’ve handled multi-stakeholder sales cycles.
✨Understand Lean Construction Principles
Brush up on Lean Construction principles and methodologies like Last Planner® and Takt Planning. Being able to discuss these concepts will not only show your domain knowledge but also your commitment to understanding the industry. This can set you apart as a candidate who is not just selling a product, but genuinely understands the challenges faced by clients.