Facilities Supervisor in Newport

What you will do:

• Provide day-to-day supervision, coaching, and performance management of 12 Facilities Shift Technicians across both rotational shifts, ensuring adequate cover, competency, and morale at all times.
• Own the shift handover process, ensuring outstanding actions, alarms, plant status, and safety observations are clearly communicated and closed out between teams.
• Plan, allocate, and prioritise daily work — planned preventive maintenance, unplanned/reactive maintenance, and project support work — across the technician and apprentice team.
• Ensure full and accurate completion of maintenance records, shift logs, BMS interrogation results, and readings, driving right-first-time documentation to support regulatory compliance.
• Act as an escalation point for site alarms, plant faults, and breakdowns, mobilising the appropriate resource and ensuring timely rectification and root cause follow-up.
• Own and drive the apprentice development programme, ensuring structured, safe, and progressive exposure to electrical, mechanical, pneumatic, and BMS disciplines.
• Support and enforce safe systems of work, permit to work, LOTO, confined space, and other high-hazard controls across all shift activities.
• Monitor and report on Facilities KPIs including PPM compliance, breakdown response times, and backlog, identifying and driving improvement actions.
• Liaise closely with the Facilities Manager, EHS, Manufacturing, and R&M teams to ensure Facilities service delivery meets site and customer needs.
• Lead or support routine testing and compliance activity on life safety systems, including sprinkler and fire alarm systems, and other statutory plant.
• Identify, coach, and close out skills and knowledge gaps within the team through structured mentoring and on-the-job training.
• Support recruitment, onboarding, and induction of new shift technicians and apprentices.
• Deputise for the Facilities Manager as required, including representation at meetings.

What you will need:

• Recognised craft/technical qualification (electrical, mechanical, or multi-skilled) with a strong working knowledge of facilities plant, BMS systems, and critical utilities in a manufacturing or process environment.
• Proven experience supervising or leading a shift-based maintenance or facilities technician team, ideally within a semiconductor, pharmaceutical, or other high-hazard/regulated site.
• Strong understanding of safe systems of work, permit to work, and statutory compliance requirements (e.g. PSSR, DSEAR/ATEX, life safety systems).
• Demonstrated ability to plan and prioritise resource across competing planned and reactive workloads.
• Confident communicator, comfortable liaising across Manufacturing, EHS, and senior Facilities leadership.
• A genuine coaching and mentoring mindset, with a track record of developing technicians and apprentices.
• IOSH/NEBOSH qualification (or working towards) an advantage.
• Flexibility to respond to occasional out-of-hours escalations in support of the 24/7 shift operation.