At a Glance
- Tasks: Lead a dynamic team of field engineers and enhance customer relationships.
- Company: Join VPG, a global leader in precision engineering with a diverse workforce.
- Benefits: Enjoy a competitive salary, company car, and generous annual leave.
- Other info: Opportunities for personal development and career progression in a supportive environment.
- Why this job: Make a real impact in a role that combines leadership and technical expertise.
- Qualifications: Engineering qualification and 3 years in a customer-facing role required.
The predicted salary is between 50000 - 60000 £ per year.
VPG has a long history of innovation, specifically in precision foil resistors and foil strain gauges. This served as a foundation to expand into strain gauge instrumentation, load cells, transducers, weighing modules and complete systems for process control and on-board vehicle weighing. VPG has facilities and operations in 13 countries, with more than 30 sites and over 2700 colleagues across the globe; we recognise it is our talented people that are key in ensuring we successfully achieve our business aims.
We have a vacancy for an Aftersales Manager to play a key role in supporting our customers and providing the highest level of service possible. Here at VPG we recognise the value of having a diverse workforce and welcome all candidates, however we are unable to offer Visa sponsorship for this role at present.
The successful candidate will lead and manage our team of field‑based Engineers across the UK, with full responsibility for people management and driving operational performance. The role includes reviewing and improving departmental processes and ensuring delivery against KPIs. This position is approximately 50% field‑based which includes visiting customers, engineers and attending industry‑related events.
Key Responsibilities
- Manage and lead the Field Service team, including direct leadership of engineers
- Visit customers to strengthen relationships and resolve issues or complaints
- Drive service sales through promotional activities (e.g., campaigns, site visits, online offers)
- Support engineers, sales teams, and customers with technical and service‑related needs
- Ensure compliance with health & safety policies and represent service on H&S committees
- Set service pricing policies for spares and repairs
- Define team objectives and monitor performance against KPIs
- Take full ownership of customer queries and complaints, ensuring timely resolution
- Lead training and development plans for engineers and service agents (quarterly planning)
- Oversee stock management for engineers (biannual counts)
- Manage departmental budgets (e.g., vehicles, equipment lifecycle)
Requirements
- Education: Engineering qualification, either electrical or mechanical; High school level English and Mathematics
- Experience: At least 3 years’ experience in a customer‑facing role; Proven leadership experience; Background in an automotive or technical/service‑related environment
- Technical Skills: High level of awareness of H&S in an engineering and field environment; Strong IT skills, including Excel and PowerPoint; Experience working with MRP systems – advantage
Key Competencies
- Leadership & Interpersonal Skills: Strong leadership and teamwork abilities; Initiative and proactivity; Assertiveness and resilience under pressure
- Communication Skills: Strong verbal communication skills, including telephone interaction
- Operational Skills: High attention to detail; Strong organisational skills and ability to meet deadlines
Work Environment: Combination of office, field, and customer site work; Frequent travel required.
Benefits
- Upon joining VPG, you become part of a global community. We offer training in many different topics including professional and personal development, internal promotions and many opportunities for progression.
- Our main employee benefits include:
- Competitive salary package
- Company car
- Welcome Pack complete with VPG merchandise
- Pension Scheme
- Life assurance scheme
- Annual leave 25 days plus public holidays (rising to 30 days with service)
- Recruitment referral scheme
- Free on‑site parking
- Company funded Social Events
- Charity committee events (the opportunity to complete voluntary work for the charities we support)
- Personal development opportunities
Field Engineer Manager in Baildon employer: Vishay Precision Group, Inc. (VPG)
VPG is an exceptional employer that values innovation and the contributions of its diverse workforce, offering a dynamic work environment for Field Engineer Managers. With a strong focus on employee development, competitive benefits including a company car and generous annual leave, and opportunities for progression within a global community, VPG ensures that its employees are well-supported in their professional journeys. The combination of field-based work and customer interaction fosters a collaborative culture where leadership and initiative are highly valued.
Contact Details:
Vishay Precision Group, Inc. (VPG) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Field Engineer Manager in Baildon
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We think you need these skills to ace Field Engineer Manager in Baildon
Some tips for your application 🫡
Showcase Your Technical Expertise:When applying for an engineering role like Field Engineer Manager, it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.
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Craft a Compelling Cover Letter:Use your cover letter to express your passion for engineering and explain why you’re drawn to Vishay Precision Group, Inc. (VPG) specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!
Include Relevant Certifications:If you have any engineering certifications, especially ones that are recognised in your field, make sure to feature them prominently on your CV. They demonstrate not just your knowledge, but also your commitment to professional development, which is something we at StudySmarter value highly.
How to prepare for a job interview at Vishay Precision Group, Inc. (VPG)
✨Brush Up on Core Engineering Principles
Before heading into the interview with Vishay Precision Group, Inc. (VPG), make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!
✨Show Off Your Problem-Solving Skills
Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.
✨Relate Your Experience to the Role
In a full-time role, employers like Vishay Precision Group, Inc. (VPG) want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.
✨Know Your Tools and Software
Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.
