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- Tasks: Lead the Quality Management System and ensure compliance with automotive standards.
- Company: Vishay Intertechnology, Inc. is a leader in electronic components manufacturing.
- Benefits: Enjoy a full-time role with opportunities for professional growth and development.
- Why this job: Join a dynamic team focused on quality and customer satisfaction in a fast-paced environment.
- Qualifications: 10+ years in Quality Engineering, degree educated, and ISO certified.
- Other info: Be part of a culture that values teamwork, respect, and continuous improvement.
The predicted salary is between 48000 - 84000 ÂŁ per year.
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- Manage and ensure integrity of the Quality Management System to Automotive Standards
- Principle Customer Interface for Audits and Customer Concerns
- Strategic Direction of Newport Quality System and Quality Culture
- Ensuring conformance to ISO9001, IATF16969, VDA 6.3 Quality Standards
- Co-ordinating and managing the external audit plan with third party audit bodies (LRQA)
- Newportâs Customer representative, maintain and align to customer requirements and expectations
- Leading âCustomer Firstâ principle, motivating staff at all levels to a customer focused mindset
- Manage Customer complaint process, working closely with engineering teams to investigate and resolve any non-confirming product or customer issues via 8D for Field returns (FARâs) and Assembly Complaints
- Facilitate and promote pro-active processes such as FMEA, QCC and 5S methods
- Maintaining and driving Innovation of Newportâs Document control systems
- Change Management, Chair of PCRB. Customer Representative (inc PPAP process)
- Material Management, Chair of LRB and disposition of SU lots. Customer Representative
- Final approver for All Document changes
- Final approver for all CIM changes
- Final approver for all assembly notices or Customer Alerts
- Site leader and co-ordinator for the execution of Customer onsite audits
- Management Review â weekly and Monthly update as required to roundtable and Corporate
- Operational Business Review â report and update Quality Scorecard and trend analysis
- Including: PPM rates vs Zero Defect FARâs, and QMS performance
- Define and manage QM team objectives. Weekly one to ones
- Performed annual QM staff reviews
- Supplier Management â Quality Lead (via Quality Engineer)
- Customer Satisfaction metrics and improvements based on the metrics. (i.e.: Customer Report cards)
- Measure Customer satisfaction, enhanced customer satisfaction through timely response, zero defect mindset and resolution of quality and reliability issues.
- Budget Definition and Management QA / QMS
Areas of Responsibility
- Manage and ensure integrity of the Quality Management System to Automotive Standards
- Principle Customer Interface for Audits and Customer Concerns
- Strategic Direction of Newport Quality System and Quality Culture
- Ensuring conformance to ISO9001, IATF16969, VDA 6.3 Quality Standards
- Co-ordinating and managing the external audit plan with third party audit bodies (LRQA)
- Newportâs Customer representative, maintain and align to customer requirements and expectations
- Leading âCustomer Firstâ principle, motivating staff at all levels to a customer focused mindset
- Manage Customer complaint process, working closely with engineering teams to investigate and resolve any non-confirming product or customer issues via 8D for Field returns (FARâs) and Assembly Complaints
- Facilitate and promote pro-active processes such as FMEA, QCC and 5S methods
- Maintaining and driving Innovation of Newportâs Document control systems
- Change Management, Chair of PCRB. Customer Representative (inc PPAP process)
- Material Management, Chair of LRB and disposition of SU lots. Customer Representative
- Final approver for All Document changes
- Final approver for all CIM changes
- Final approver for all assembly notices or Customer Alerts
- Site leader and co-ordinator for the execution of Customer onsite audits
- Management Review â weekly and Monthly update as required to roundtable and Corporate
- Operational Business Review â report and update Quality Scorecard and trend analysis
- Including: PPM rates vs Zero Defect FARâs, and QMS performance
- Define and manage QM team objectives. Weekly one to ones
- Performed annual QM staff reviews
- Supplier Management â Quality Lead (via Quality Engineer)
- Customer Satisfaction metrics and improvements based on the metrics. (i.e.: Customer Report cards)
- Measure Customer satisfaction, enhanced customer satisfaction through timely response, zero defect mindset and resolution of quality and reliability issues.
- Budget Definition and Management QA / QMS
Failure Analysis & Calibration
- Coach and Mentor to Failure Analysis Manager and FA team (9 staff, 24/7 lab)
- Calibration and MSA system owner
- Technical mentor if required to FA methods and Analysis
- Budget definition and Management for FA & CAL
Requirements
Essential requirements
- At least 10 yearsâ experience at Senior level Management in Quality Engineering and Semiconductor Engineering
- Educated to Degree level or higher
- ISO9001 / IATF16949 Lead auditor certified
- VDA6.3 and Supplier auditor
- Deep knowledge and practical experience of Quality Tools including APQP FMEA, 5S, 8D, MSA and SPC
- Ability to lead multi-disciplinary teams
- Excellent communication skills
- High level of customer facing experience and competency
- Zero Defect Mindset
- Deep Semiconductor process technology knowledge
- Reliability knowledge and product performance understanding
- IT literate: Word / PPT / Excel / other QMS systems
- System and process thinker
- Desirable requirements
- Failure Analysis Knowledge
- Calibration Knowledge
- Automotive or Aerospace experience
- EMS & SMS knowledge of Management systems integration (ISO14001 / ISO5001/ ISO45001)
Values
- Passion: A passion for leading and motivating staff to deliver zero defects performance
- Pride: The Customer representative of Newport
- Together: Create an environment to deliver dynamic teamwork and collective problem solving
- Fair play: Always treat other with respect, dignity and care.
- Power: Be the voice of the customer and uphold the ISO standards
- Celebrate: Recognise and appreciate the successes of the team
Seniority level
-
Seniority level
Director
Employment type
-
Employment type
Full-time
Job function
-
Job function
Quality Assurance
-
Industries
Appliances, Electrical, and Electronics Manufacturing
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QA Director employer: Vishay Intertechnology, Inc.
Contact Detail:
Vishay Intertechnology, Inc. Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land QA Director
â¨Tip Number 1
Familiarise yourself with the specific quality standards mentioned in the job description, such as ISO9001 and IATF16949. Being able to discuss these standards confidently during interviews will demonstrate your expertise and commitment to quality management.
â¨Tip Number 2
Highlight your experience with customer-facing roles and how you've successfully managed customer complaints in the past. Prepare examples that showcase your ability to resolve issues effectively while maintaining a zero-defect mindset.
â¨Tip Number 3
Network with professionals in the semiconductor industry, especially those who have experience in quality assurance. Engaging with them can provide valuable insights and potentially lead to referrals for the QA Director position.
â¨Tip Number 4
Prepare to discuss your leadership style and how you motivate teams towards a customer-focused mindset. Be ready to share specific strategies or initiatives you've implemented in previous roles that align with the 'Customer First' principle.
We think you need these skills to ace QA Director
Some tips for your application đŤĄ
Tailor Your CV: Make sure your CV highlights your extensive experience in Quality Engineering and Semiconductor Engineering. Emphasise your leadership roles and any specific achievements related to ISO9001, IATF16949, and VDA 6.3 standards.
Craft a Compelling Cover Letter: In your cover letter, express your passion for quality assurance and your commitment to a zero-defect mindset. Mention how your values align with those of Vishay Intertechnology, Inc., particularly in terms of teamwork and customer focus.
Highlight Relevant Skills: Clearly outline your proficiency with quality tools such as APQP, FMEA, and 8D methodologies. Provide examples of how you've successfully implemented these tools in previous roles to improve quality and customer satisfaction.
Showcase Leadership Experience: Detail your experience in leading multi-disciplinary teams and managing customer complaints. Use specific examples to demonstrate your ability to motivate staff and drive a customer-focused culture within the organisation.
How to prepare for a job interview at Vishay Intertechnology, Inc.
â¨Showcase Your Experience
With at least 10 years in senior management roles, it's crucial to highlight your relevant experience in Quality Engineering and Semiconductor Engineering. Be prepared to discuss specific projects where you successfully implemented quality standards like ISO9001 or IATF16949.
â¨Demonstrate Leadership Skills
As a QA Director, you'll need to lead multi-disciplinary teams. Share examples of how you've motivated staff towards a customer-focused mindset and resolved conflicts within teams. This will show your ability to foster a collaborative environment.
â¨Prepare for Technical Questions
Expect questions on quality tools such as FMEA, 8D, and SPC. Brush up on these methodologies and be ready to explain how you've applied them in past roles. This demonstrates your deep knowledge and practical experience in quality assurance.
â¨Align with Company Values
Vishay Intertechnology values passion, pride, teamwork, and respect. During the interview, express how your personal values align with theirs. Share stories that reflect your commitment to zero defects and customer satisfaction, which are key aspects of their culture.
