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For Companies At a Glance
- Tasks: Manage and grow salon client accounts while building strong relationships.
- Company: Fast-growing B2B SaaS company transforming the hair colour industry.
- Benefits: Competitive salary, impactful work, and opportunities for growth.
- Other info: Dynamic environment with a focus on innovation and customer success.
- Why this job: Join a mission-driven team and make a real difference in salons worldwide.
- Qualifications: 3+ years in Account Management or B2B sales, preferably in SaaS or beauty.
The predicted salary is between 40000 - 50000 £ per year.
Vish is a fast growing B2B SaaS company on a mission to transform the professional hair colour industry, and we are looking for a driven, relationship first Account Manager to help us grow across global markets.
What We Do
Vish's software and smart Bluetooth scale help salons eliminate colour waste, manage their inventory, take control of their pricing, and unlock real profitability. Salon owners typically see their investment returned within the first month. We are already transforming businesses across Canada, the US, the UK, Australia, and New Zealand, and we are just getting started. At the global level, we are building the infrastructure that will revolutionise supply chain management for the entire professional hair colour industry.
What You Will Be Doing
- This is not just closing deals. This is end to end account ownership.
- Manage and grow a portfolio of salon clients across your region.
- Build strong, trust based relationships with business owners and key stakeholders.
- Drive retention, expansion, and upsell opportunities.
- Partner with customers to ensure adoption, success, and return on investment.
- Identify new opportunities within accounts and expand revenue over time.
- Collaborate with Sales, Customer Success, and Product teams to improve the customer experience.
- Maintain accurate pipeline and account insights in CRM.
What You’ll bring
- A relationship first mindset with strong commercial instincts.
- Ability to balance customer success and revenue growth.
- Skilled at consultative conversations that uncover real business needs.
- Strong organizational skills and ability to manage multiple accounts and priorities.
- Proactive and accountable with comfort in a high growth environment.
- Curious and adaptable with the ability to learn quickly.
Requirements
- 3 plus years in Account Management, Customer Success, or B2B sales with SaaS or beauty industry experience preferred.
- Proven success in retaining and growing customer accounts.
- Experience managing a book of business or client portfolio.
- Strong communication skills across phone, email, and virtual meetings.
- Comfortable using CRM tools like HubSpot or similar.
- Tech savvy and confident navigating new platforms.
Why Vish?
You will be selling a product that genuinely delivers results. Salon owners see the return in month one, which means your conversations are about value and opportunity rather than justifying the cost. You will be operating in a niche vertical with enormous whitespace. The professional hair colour industry is only beginning to embrace technology, and you will be one of the people leading that shift. You will join a team of innovative, diverse professionals who are passionate about using technology to transform independent businesses. You will have real room to grow as Vish scales, not just a role to fill. Most importantly, you will be doing work that matters. Every salon that joins Vish becomes more profitable, less wasteful, and better positioned to thrive. You will be the reason that happens.
Ready to Join Us?
Apply via LinkedIn or send your CV and a short note on why Vish to cindy.anwuli@getvish.com. Know someone great? We would love an introduction.
Account Manager employer: Vish
Contact Detail:
Vish Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Show your passion for the product! When you get the chance to chat with someone from Vish or during an interview, make sure to express how excited you are about transforming the professional hair colour industry. Your enthusiasm can set you apart from other candidates.
✨Tip Number 3
Prepare for consultative conversations. Brush up on your skills to uncover real business needs. Think about how you can help salon owners maximise their investment with Vish’s software. This will show you’re not just about closing deals but genuinely care about their success.
✨Tip Number 4
Don’t forget to follow up! After any interaction, whether it’s an interview or a networking event, drop a quick thank-you note. It keeps you top of mind and shows you’re proactive. Plus, it’s a great way to reinforce those strong, trust-based relationships we’re all about!
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role and the industry shine through. We want to see that you’re genuinely excited about helping salons thrive and how our tech can make a difference.
Tailor Your CV: Make sure your CV highlights relevant experience in Account Management or B2B sales, especially in the SaaS or beauty sectors. We love seeing how your past roles have prepared you for this exciting opportunity at Vish!
Be Personable: In your cover letter or note, don’t just list your skills—tell us about your relationship-building approach. We’re looking for someone who can connect with salon owners and understand their needs, so share examples of how you've done this before.
Keep It Professional Yet Friendly: While we appreciate a casual tone, remember to maintain professionalism in your application. Show us your personality, but also your commitment to delivering results and driving success for our clients.
How to prepare for a job interview at Vish
✨Know Your Product Inside Out
Before the interview, make sure you understand Vish's software and how it benefits salon owners. Familiarise yourself with the features that help eliminate colour waste and manage inventory. This knowledge will allow you to speak confidently about how you can help clients see a return on their investment.
✨Showcase Your Relationship-First Mindset
Prepare examples from your past experience where you've built strong, trust-based relationships with clients. Highlight how these relationships led to retention and upsell opportunities. This will demonstrate that you align with Vish's core value of prioritising relationships.
✨Be Ready for Consultative Conversations
Practice your consultative selling skills by preparing questions that uncover real business needs. Think about how you can position Vish’s solutions as answers to those needs. This will show that you’re not just about closing deals but genuinely care about customer success.
✨Demonstrate Your Organisational Skills
Since the role involves managing multiple accounts, be prepared to discuss how you stay organised and prioritise tasks. Share specific tools or methods you use to keep track of your portfolio and ensure nothing falls through the cracks. This will reassure them that you can handle the demands of a high-growth environment.