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For Companies At a Glance
- Tasks: Lead innovative SMB premium and loyalty solutions, partnering with sales teams to drive impactful client deals.
- Company: Join Visa, a global leader in digital payments, shaping the future of commerce.
- Benefits: Competitive salary, career growth opportunities, and a diverse, inclusive workplace.
- Why this job: Make a real impact in the fintech space while working with cutting-edge payment technologies.
- Qualifications: Experience in payments and financial services, with strong leadership and communication skills.
- Other info: Dynamic environment with opportunities to influence and innovate in a fast-paced industry.
The predicted salary is between 36000 - 60000 £ per year.
This role sits within Visa Europe's SMB Solutioning Team and plays a critical role in shaping and delivering differentiated SMB premium and loyalty propositions. This role acts as the client solutioning lead for SMB Premium and Loyalty, partnering with sellers to drive complex client deals and developing scalable, differentiated propositions tailored to target client types. The role is also responsible for building out the SMB premium solution in Europe, including sourcing high quality merchant offers and working with internal partners to deliver the benefits and platform roadmap for SMB.
Responsibilities
- Client solutioning
- Partner with SMB Sales team on strategic and/or complex client deals.
- Develop bespoke Premium and Loyalty solutions for strategic customers.
- Lead client pitches and workshops, input into RFPs.
- Stay informed on market trends, competitor activity and best practices in premium and loyalty in order to act as subject‐matter expert with colleagues and clients.
- Customer value proposition
- Develop differentiated and scalable SMB premium propositions tailored to target client types (e.g. fintechs, traditional issuers, new client types).
- Validate proposition concepts through customer research, market insights, and performance data.
- GTM
- Develop and maintain compelling client‐facing materials e.g. business case model, pitch deck materials, merchant offers guide, etc.
- Conduct regular training and education to ensure sellers are upskilled and empowered to sell.
- Support Premium sales plays for EU, working with SMB GTM Lead.
- Premium development
- Source high‐quality merchant offers for SMBs, managing budget and agency partners; maximise offer sourcing across Visa.
- Work with the Benefits Sourcing Lead to shape the SMB benefits roadmap and ensure availability of benefits sourced globally.
- Assess opportunities for SMB loyalty and rewards.
- Collaborate with platform teams to embed SMB needs into product roadmaps.
- Ensure Premium Card product remains aligned with market needs (e.g. eligibility criteria); support ongoing pricing and interchange reviews.
- Premium strategy & plan
- Own and evolve the premium & loyalty growth strategy and plan for Europe to deliver against targets.
Qualifications
- Significant experience in payments, financial services, fintech, with demonstrated exposure to premium card products, loyalty, rewards, or benefits/VAS.
- Proven ability to lead complex client solutioning conversations, including senior‐level pitches, workshops, and RFP responses.
- Strong background in proposition development, with experience translating market insights and customer needs into scalable offerings.
- Deep understanding of SMB needs and the SMB ecosystem.
- Demonstrated capability to operate effectively in a matrixed organisation, influencing without direct management responsibility.
- Excellent stakeholder management and communication skills, with confidence engaging senior internal and external audiences.
- Demonstrated leadership mindset, including ownership, judgement, problem‐solving, and the ability to operate with autonomy in a fast‐moving environment.
- Fluency in English required; second European language desirable.
As the world's leader in digital payments technology, Visa's mission is to connect the world through the most creative, reliable and secure payment network – enabling individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company's dedication to innovation drives the rapid growth of connected commerce on any device, and fuels the dream of a cashless future for everyone, everywhere. At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk‐takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.
Senior Manager, SMB Solutioning - Premium & Loyalty in Westminster employer: Visa
Contact Detail:
Visa Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Manager, SMB Solutioning - Premium & Loyalty in Westminster
✨Tip Number 1
Network like a pro! Reach out to your connections in the payments and fintech space. Attend industry events or webinars where you can meet potential colleagues or clients. Remember, it’s all about who you know!
✨Tip Number 2
Prepare for those interviews by practising your pitch. You want to showcase your experience in client solutioning and proposition development. Tailor your examples to highlight how you've driven complex deals and created value for SMBs.
✨Tip Number 3
Stay updated on market trends and competitor activities. This knowledge will not only help you in interviews but also position you as a subject-matter expert. Share insights during discussions to impress your interviewers!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Senior Manager, SMB Solutioning - Premium & Loyalty in Westminster
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in payments, financial services, and loyalty solutions. We want to see how your skills align with the Senior Manager role, so don’t hold back on showcasing your relevant achievements!
Showcase Your Leadership Skills: This role requires a strong leadership mindset, so be sure to include examples of how you've led complex client solutioning conversations or workshops. We love seeing candidates who can influence and engage with senior stakeholders effectively.
Research is Key: Stay informed about market trends and competitor activities in the premium and loyalty space. We appreciate candidates who can demonstrate their knowledge and insights during the application process, as it shows you're genuinely interested in the role and the industry.
Apply Through Our Website: We encourage you to submit your application through our website for the best chance of being noticed. It’s the easiest way for us to keep track of your application and ensure it gets into the right hands!
How to prepare for a job interview at Visa
✨Know Your SMB Inside Out
Before the interview, dive deep into the SMB ecosystem and understand the specific needs of small to medium-sized businesses. Familiarise yourself with current trends in premium and loyalty offerings, as well as Visa's unique propositions. This knowledge will help you speak confidently about how you can contribute to the team.
✨Showcase Your Solutioning Skills
Prepare to discuss your experience in leading complex client solutioning conversations. Think of specific examples where you've successfully partnered with sales teams or led pitches. Highlight your ability to develop bespoke solutions that cater to strategic customers, as this is crucial for the role.
✨Bring Data to the Table
Be ready to talk about how you've used market insights and performance data to validate proposition concepts in the past. Demonstrating your analytical skills and how they translate into actionable strategies will impress the interviewers and show that you're results-driven.
✨Engage with Stakeholders
Since stakeholder management is key in this role, prepare to discuss how you've effectively engaged with senior internal and external audiences. Share examples of how you've influenced decisions without direct authority, showcasing your leadership mindset and communication skills.