About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you. Job Description Site Reliability Engineering (SRE) is essential to Visa’s Cloud platform strategy. In this role, you’ll ensure our development platform and tools let engineers focus on innovation instead of infrastructure. You’ll promote observability best practices and automate resolution of recurring issues, working closely with software engineering teams to support security, availability, and performance. Responsibilities include triaging issues, collaborating on infrastructure management, and setting up monitoring for full coverage. Hands‑on expertise is required, especially with major DevTools like GitHub, Jenkins, Jira, and Artifactory. We seek a Software Engineer + SRE hybrid engineer. The ideal candidate deeply understands at least one major DevTool, quickly resolves tool‑related issues in collaboration with developers, and applies systems thinking to maintain reliable applications and infrastructure while improving developer productivity. Key Responsibilities DevTools Support You will be the primary point of contact for developers using tools like GitHub, Jenkins, Jira, or Artifactory. Troubleshoot and resolve tool‑related issues promptly to minimize developer downtime. Maintain and optimize CI‑CD pipelines and integrations for reliability and scalability. Collaborate with development teams to improve workflows and automation. Site Reliability Engineering Design, implement, and maintain systems for high availability, scalability, and performance. Monitor and improve application reliability through proactive measures and incident response. Develop and maintain observability solutions (metrics, logging, tracing). Participate in on‑call rotations and drive root cause analysis for incidents. Collaboration
Sr. Site Reliability Engineer/ SWE employer: Visa
Visa is an exceptional employer that fosters a dynamic work culture, encouraging innovation and collaboration among its employees. With a strong focus on professional development, Visa offers numerous growth opportunities and the chance to work on cutting-edge financial technologies in a global environment. Located in a vibrant area, employees benefit from a supportive atmosphere that values diversity and inclusion, making it a rewarding place to build a meaningful career.
