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- Tasks: Operate and improve a leading SaaS platform while tackling real-world challenges.
- Company: Join Visa, a global leader in payments technology, dedicated to making a difference.
- Benefits: Enjoy competitive pay, flexible work options, and opportunities for skill development.
- Other info: Dynamic hybrid role with excellent career growth potential.
- Why this job: Make an impact on financial security while working with cutting-edge technology.
- Qualifications: Experience with cloud infrastructure, coding skills, and a passion for problem-solving.
The predicted salary is between 55000 - 70000 £ per year.
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters - to you, to your community, and to the world.
At Featurespace (a Visa company), we strive to be the world's best software company at protecting our clients and their customers from fraud attacks and fighting financial crime. As a Site Reliability Engineer (Cloud Ops), you will help operate and continuously improve Featurespace's world-leading product, ARIC Risk Hub, delivered as a robust cloud-based SaaS solution. You will participate in designing, developing, deploying, monitoring, supporting, documenting, and troubleshooting our SaaS platform, collaborating closely with engineering, data science, internal stakeholders, external vendors, and customers to deliver excellent service outcomes.
- Operate and support production deployments of ARIC Risk Hub SaaS, including deploying, maintaining, monitoring, upgrading, and troubleshooting platform and application components.
- Build software and systems to manage platform infrastructure and applications.
- Continuously evaluate and improve technology and operational processes to increase quality, reduce costs, and improve time-to-market.
- Participate in service resilience and failure testing, including predictable and unpredictable failure scenarios.
- Gather service performance data and generate reports and insights to guide reliability and scalability improvements.
- Collaborate with engineering and data science teams to drive new and improved ARIC Risk Hub capabilities.
This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.
Experience administering cloud infrastructure or supporting cloud applications (preferably AWS).
Working knowledge of Linux, shell scripting, and command-line tools.
Ability to write or maintain code in at least one high-level programming language (e.g., Python).
Understanding of networking fundamentals (e.g., familiarity with monitoring, metrics, and alerting systems).
Infrastructure as Code and configuration management experience (e.g., experience building or operating cloud-native or serverless applications).
Familiarity with observability and data platforms such as Prometheus, Grafana, MongoDB, Elasticsearch, Kafka, and HashiCorp Vault.
Understanding of application and data security fundamentals (authentication, authorization, encryption, TLS).
Site Reliability Engineer (Home-based) employer: Visa
Contact Detail:
Visa Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Site Reliability Engineer (Home-based)
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, especially those at Visa or Featurespace. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Show off your skills! If you’ve got a portfolio or GitHub with projects related to cloud infrastructure or SaaS solutions, make sure to highlight them. It’s a great way to demonstrate your expertise beyond just words.
✨Tip Number 3
Prepare for the interview by brushing up on your technical knowledge. Be ready to discuss your experience with AWS, Linux, and any relevant programming languages. We want to see how you think and solve problems!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the team at Visa and making an impact.
We think you need these skills to ace Site Reliability Engineer (Home-based)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Site Reliability Engineer role. Highlight your cloud infrastructure experience, coding skills, and any relevant projects you've worked on. We want to see how you can contribute to our mission!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about working with us at Featurespace and how your background aligns with our goals. Be genuine and let your personality come through – we love that!
Showcase Your Technical Skills: Don’t forget to mention your technical expertise, especially in areas like AWS, Linux, and programming languages like Python. We’re looking for someone who can hit the ground running, so make sure we know what you bring to the table!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and submit your materials!
How to prepare for a job interview at Visa
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of cloud infrastructure, especially AWS, as well as Linux and shell scripting. Be ready to discuss how you've used these technologies in past projects or roles, and think of specific examples that showcase your skills.
✨Showcase Your Problem-Solving Skills
Prepare to talk about how you've tackled challenges in previous roles, particularly around service resilience and failure testing. Think of scenarios where you had to troubleshoot issues or improve operational processes, and be ready to explain your thought process.
✨Familiarise Yourself with the Tools
Get comfortable with observability and data platforms like Prometheus, Grafana, and Elasticsearch. If you can, try to demonstrate your understanding of how these tools can enhance the reliability and scalability of a SaaS platform during the interview.
✨Ask Insightful Questions
Prepare some thoughtful questions about Featurespace's ARIC Risk Hub and its future developments. This shows your genuine interest in the role and helps you understand how you can contribute to their mission of fighting financial crime.