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- Tasks: Lead projects to enhance service delivery and optimise platform performance.
- Company: Dynamic financial services company focused on innovation.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Why this job: Make a real impact by driving operational improvements in a fast-paced environment.
- Qualifications: 8+ years of experience in the remittance business and strong project management skills.
- Other info: Collaborate with product teams to influence strategies and improve client experiences.
The predicted salary is between 36000 - 60000 £ per year.
A financial services company is seeking a Sr. Consultant, Service Experience to provide technical expertise and project management. This hybrid role involves optimizing platform performance, managing client issues, and collaborating with product teams to enhance service delivery.
Candidates should have 8+ years of relevant experience and strong knowledge of the remittance business. This is an opportunity to drive operational improvements and influence product strategies within a dynamic organization.
Service Experience Strategy Lead employer: Visa
Contact Detail:
Visa Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Experience Strategy Lead
✨Tip Number 1
Network like a pro! Reach out to your connections in the financial services sector and let them know you're on the hunt for a role like the Service Experience Strategy Lead. A personal recommendation can make all the difference.
✨Tip Number 2
Prepare for those interviews by brushing up on your knowledge of the remittance business. We want you to showcase your expertise and how it aligns with optimising platform performance and enhancing service delivery.
✨Tip Number 3
Don’t just wait for job postings! Keep an eye on our website and apply directly through us. This shows initiative and gives you a better chance of standing out from the crowd.
✨Tip Number 4
Practice your project management skills! Be ready to discuss how you've successfully managed client issues and collaborated with product teams in the past. Real-life examples will help you shine during interviews.
We think you need these skills to ace Service Experience Strategy Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your 8+ years of experience in the remittance business. We want to see how your skills align with the role, so don’t be shy about showcasing relevant projects and achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Service Experience Strategy Lead role. Share specific examples of how you've optimised platform performance or managed client issues in the past.
Showcase Your Project Management Skills: Since this role involves project management, make sure to highlight your experience in this area. We love seeing candidates who can demonstrate their ability to lead projects and collaborate effectively with product teams.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Visa
✨Know Your Stuff
Make sure you brush up on your knowledge of the remittance business. Understand the key challenges and trends in the industry, as well as how they relate to service experience. This will show that you're not just familiar with the role but also passionate about making a difference.
✨Showcase Your Project Management Skills
Prepare examples from your past experiences where you've successfully managed projects or optimised platform performance. Be ready to discuss specific methodologies you used and how they led to operational improvements. This will demonstrate your ability to drive results in a similar role.
✨Collaboration is Key
Since this role involves working closely with product teams, think of instances where you've collaborated effectively with cross-functional teams. Highlight how you navigated challenges and contributed to enhancing service delivery. This will illustrate your teamwork skills and adaptability.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's current service strategies and future goals. This shows your genuine interest in the role and helps you gauge if the company aligns with your career aspirations. Plus, it gives you a chance to engage in a meaningful conversation during the interview.
