Senior Manager, Ecommerce solutions

About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

Company Description Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Job Description Own and drive e-commerce programmes for the issuer side of the card payments ecosystem, with a focus on Visa Click to Pay. Collaborate closely with cross-functional teams, including account executives, marketing, legal, risk and Visa European Hub to deliver tangible results on issuer enablement of Click to Pay. Serve as the primary point of contact for issuer-related Click to Pay, Secure Remote Commerce Directory and eCommerce inquiries. Proactively engage with issuer partners to drive forward issuer-offered Click to Pay, including conducting and facilitating workshops/working sessions across product, fraud, risk, legal and tech. Monitor issuer implementation plans, forecasts, and performance metrics, and ensure alignment with global and regional Click to Pay objectives and key results (OKRs). Report and communicate progress, challenges, and achievements both internally and externally and across executive levels. Maintain deep technical understanding of eCommerce solutions, including product roadmap, technical specs, product upgrades and new releases, etc. Collect client feedback and market requirements to drive the Global product development roadmap and GTM for Click to Pay, Secure Remote Commerce and eCommerce solutions. Foster a culture of inclusion, collaboration, innovation, and excellence. This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Qualifications Substantial knowledge of the card payments ecosystem, new and emerging trends, regulatory & market landscape and existing issuer capabilities. Have or develop very quickly a strong understanding of all key Visa Digital Solutions, incl. propositions, revenue & adoption levers, and required Product Owner support. Experience working in multi-layered and complex matrix organisations. The right candidate skilfully navigates through ambiguity, creates alignments by providing structure, and has a bias for action, using data-driven insights to take decisions. Substantial experience leading Go-to-Market initiatives, with a deep understanding of the operating model of Product Hub/ Regional headquarters, account teams and cluster product, and the needs of PLT and UIKLT to obtain sponsorship. Self-starter, with the ability to think and act independently, whilst always aligning and balancing the customer priorities to the Visa 2030 and UK and Ireland market strategies. Excellent communication and interpersonal skills/ability to influence with multiple stakeholders both internally and externally, specifically in working in a 'matrixed' environment. Educated to degree level or equivalent professional experience.

Visa is an EEO Employer Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.