Regulatory Compliance Senior Manager (12 month FTC)

Company Description Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid. Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description The 12 month FTC Regulatory Compliance Senior Manager is responsible for ensuring Visa Direct meets its regulatory compliance obligations, managing relationships with UK regulators and managing Visa Direct's response to identified regulatory changes. This is a hybrid role based in London and requires you to attend our office in Paddington 3 set days per week. The Regulatory Compliance Senior Manager is responsible for regulatory compliance matters impacting Visa Direct. This role involves working across all business units to provide support and advice, working closely with executives and senior leaders on projects implementing regulatory changes, liaising with regulators, and helping shape future product and technology initiatives to ensure they meet regulatory requirements.

The role involves researching regulatory regimes, producing timely and accurate recommendations, responding to the Financial Ombudsman Service, liaising with external and internal stakeholders and submitting returns, notifications and filings in line with UK regulatory requirements. The role is extremely varied – ranging from regulatory reporting through to ongoing review and oversight of regulatory policy development and ad hoc advice and research work.

You will be:

• Responsible for timely and accurate submission of regulatory reports and returns to the FCA
• Managing Currencycloud’s response to new regulations, laws, rules and guidance into products and services
• Oversee the resolution of complaints from the Financial Ombudsman Service
• Providing regulatory expertise and advice to support strategic projects such as the Consumer Duty
• Carrying out regulatory research relevant to specific business queries and communicating findings in a clear, simple and concise manner
• Developing and reviewing internal policies and procedures (not AML related)
• Managing external advisory relationships
• Providing regulatory insights and expertise to the wider Compliance team
• Identifying training needs and provide relevant training to the business when required
• Supporting the Senior Director, Regulatory Compliance with obtaining external legal opinions on regulatory matters and other legal documents where appropriate, as might be required from time to time

Qualifications Experience; Minimum of 4 years of experience in regulatory compliance, ideally within the electronic money and payments industry. In-depth knowledge of relevant regulations and rules applicable to Visa Direct and its regulated entity The Currency Cloud Limited (key regulations - EMRs, PSRs, Consumer Duty, FCA’s Payments and E Money Approach document, EBA guidelines applicable to payments services providers). Ability to provide timely and accurate regulatory advice to the business. Delivering against regulatory reporting schedules (e.g. FCA reporting via RegData for EMIs and PIs). Awareness of key regulatory risks to Visa Direct’s business model. Development of policies and procedures. Providing valid challenge and making recommendations as and when necessary. Partake in regulatory research and analysis. Candidates with a legal background are welcome (e.g. experience studying or practising law) - this is not a prerequisite but can be helpful for the elements of the role which require understanding, interpreting and implementing regulatory requirements. Previous people management experience (e.g. line manager role) is a nice-to-have but not a requirement for this job.

Skills; Visa’s Leadership Principles are Lead Courageously, Obsess about Customers, Collaborate as One Visa, and Execute with Excellence - our ideal candidates will show that they live these principles day-to-day. Detail-oriented. Keen analytical skills. Time efficient and exceptional organisational skills. Strong communicator – both verbally and in writing. Self-starter and capable of working to own initiative. Inquisitive and confident in questioning the status quo. Good team player.