Project Manager - Visa Consulting Implementation Services

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters — to you, to your community, and to the world. Progress starts with you.

Visa Consulting and Analytics (VCA) is the consulting arm of Visa, and drives tangible, impactful and financial results for Visa’s network clients, including both financial services and merchants. Drawing on our expertise in strategy consulting, data analytics, brand management, marketing, operational and macroeconomics, VCA solves the most strategic problems for our clients.

VCA Implementation Services (VIS) is an augmentation of Visa’s consultancy offering, supporting the execution and implementation of recommendations to help scale competitive advantage and operate to succeed in the digital age.

We are looking for a VIS Project Manager to join the VIS Hub Team in London Paddington. The VIS Hub team is responsible for supporting and driving the successful execution for all Operational, Delivery, People and Go-To-Market initiatives for VIS Europe.

As the VIS Project Manager, you will manage end‑to‑end project delivery across both internal initiatives and client‑facing engagements, while designing and maintaining governance frameworks that ensure consistency, quality, and control across VIS Europe. You will play a key role in driving change and transformation, embedding high‑quality delivery standards and robust quality assurance practices throughout the project lifecycle. Working closely with cross‑functional teams and senior stakeholders, you will drive execution, enable effective decision‑making, and ensure projects land successfully with measurable impact.

The key deliverables / responsibilities for the role include:

• Delivery Leadership (Internal & Client‑Facing): Lead end‑to‑end delivery of internal VIS Hub initiatives, including requirements definition, governance setup, change execution, quality assurance, and progress oversight.
• Establishing governance processes for client facing projects, running effective governance forums, and producing high‑quality SteerCo materials for senior leadership alignment and decision‑making.
• Governance, Quality & Best Practice: Act as a delivery SME, working with VIS Cluster/Pod Leads to define and embed best‑in‑class delivery practices, tools, methodologies, and artefacts.
• Implement process for defining success metrics, tracking ROI, and feeding back into quality management and go to market collateral / solution development.
• Create and maintain robust, well‑governed project templates and delivery standards that ensure clarity, control, and traceability of outcomes.
• Identify and drive improvements to ways of working, championing best practice adoption across VIS.
• Stakeholder & Cross‑Functional Engagement: Build strong relationships with key stakeholders across Visa and client organisations, ensuring alignment, transparency, and effective collaboration.
• Coordinate cross‑functional teams to enable smooth execution, remove blockers, and maintain delivery momentum.
• Understand client objectives and needs, ensuring deliverables are aligned to meaningful business outcomes.
• Professional Execution & Standards: Deliver consistently high‑quality work, managing competing priorities effectively and maintaining exceptional standards in fast‑paced, changing environments.
• Model delivery excellence and continuous improvement behaviours, setting the tone for professionalism and accountability across programmes.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Qualifications

What we’d like from you:

• Proven experience delivering end‑to‑end change or transformation projects in a consulting environment.
• Strong project management skills, with practical experience in Waterfall / Agile / Hybrid methodologies, and in managing multiple workstreams concurrently.
• Demonstrated ability to design and operate governance structures, produce high‑quality delivery artefacts, and confidently lead SteerCo and decision‑making forums.
• Excellent stakeholder management and influencing skills, including experience engaging senior executives and cross‑functional teams.
• Strong analytical and problem‑solving capabilities with the ability to think strategically, remove barriers, and provide actionable solutions.
• Exceptional communication skills — articulate, audience‑aware, and able to simplify complex information.
• Comfortable navigating ambiguity, reprioritising quickly, and maintaining high standards in fast‑moving environments.
• Experience defining success metrics, tracking ROI, and applying data‑driven insights to guide decision‑making.
• Commitment to continuous improvement, learning, and professional development.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.