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- Tasks: Lead client engagement and drive product adoption in a dynamic payments environment.
- Company: Join Visa, a global leader in payments technology with a mission to uplift everyone.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Why this job: Make a real impact in the fast-paced world of payments technology.
- Qualifications: Experience in B2B marketing, strong communication skills, and a collaborative mindset.
- Other info: Work with diverse teams and tackle meaningful challenges that affect lives globally.
The predicted salary is between 36000 - 60000 £ per year.
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters — to you, to your community, and to the world.
Visa Direct is one of Visa’s fastest-growing capabilities, enabling real-time money movement across the globe. Our Global Product Marketing team plays a critical role in shaping how Visa Direct is positioned, launched, and adopted by clients worldwide. If you’re passionate about payments technology, marketing, and data-driven insights, this is your opportunity to make an impact in a dynamic, global environment.
We are looking for a Product Marketing & Client Engagement Manager to join the Visa Direct Product Marketing team. This role is ideal for someone with experience in product marketing or related fields who wants to deepen expertise in a global, high-growth payments environment. You’ll manage client engagement activities, working with stakeholders across the organization to drive product adoption and usage.
Reporting to a senior member of the team, you will play a key role in connecting product strategy to marketing execution, ensuring our solutions resonate with clients and deliver measurable impact.
What You’ll Do
- Lead client engagement strategy, partnering closely with Product teams to strengthen relationships and deliver value.
- Own and execute client communications programs - including quarterly newsletters, product drop events, and client-product feedback sessions - ensuring consistent, relevant, and impactful engagement.
- Drive strategic initiatives focused on client data and insights, including segmentation, targeting, and development of priority account lists to inform engagement and growth strategies.
- Collaborate on go-to-market plans for product launches, aligning multiple teams to deliver seamless execution and client impact.
- Develop compelling product narratives and value propositions, creating messaging and content tailored to specific audiences and regions.
- Support global and regional teams with marketing materials and research, ensuring findings are shared effectively internally and externally.
- Champion innovation and adaptability, taking ownership of evolving priorities and strategic projects that enhance client experience and strengthen Visa Direct’s market position.
Key Internal Partners
- Global Product Management
- Customer Growth
- Sales Enablement
- Integrated Marketing, Field Marketing
- Sales and Sales Operations
- Corporate Communications
- Analytics and Research teams
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.
Qualifications
Minimum Qualifications
- Experience in B2B product marketing, product management, or related roles
- Excellent stakeholder management skills and ability to influence senior stakeholders with diverse views
- Strong project management skills with attention to detail
- Proven ability to craft positioning, messaging, and content for B2B audiences
- Excellent written and verbal communication skills
- Strong collaborative mindset and eagerness to learn
- Proficiency in Microsoft Office (PowerPoint, Excel)
- Ability to manage multiple tasks and deadlines in a fast-paced environment across timezones
Preferred Qualifications
- Experience payments or fintech
- Experience working in a matrixed organisation
Product Marketing & Client Engagement Manager employer: Visa
Contact Detail:
Visa Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Marketing & Client Engagement Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those at Visa or similar companies. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by understanding Visa's products and values. Show us how your skills align with our mission to uplift everyone, everywhere. It’s all about making that connection!
✨Tip Number 3
Don’t just wait for job postings; be proactive! Check our website regularly and apply directly. We love seeing candidates who are genuinely interested in joining our team.
✨Tip Number 4
Follow up after interviews with a thank-you note. It shows your enthusiasm and keeps you on our radar. Plus, it’s a great way to reiterate why you’re the perfect fit for the role!
We think you need these skills to ace Product Marketing & Client Engagement Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Product Marketing & Client Engagement Manager role. Highlight your experience in B2B product marketing and any relevant projects that showcase your skills in stakeholder management and client engagement.
Showcase Your Communication Skills: Since this role requires excellent written and verbal communication, use your application to demonstrate these skills. Write clearly and concisely, and make sure your passion for payments technology shines through in your messaging.
Highlight Relevant Experience: Don’t forget to mention any experience you have in the payments or fintech sectors. If you've worked in a matrixed organisation before, share examples of how you navigated that environment to achieve results.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows your enthusiasm for joining Visa!
How to prepare for a job interview at Visa
✨Know Your Product Inside Out
Before the interview, make sure you thoroughly understand Visa Direct and its role in the payments technology landscape. Familiarise yourself with recent developments, key competitors, and how Visa positions itself in the market. This knowledge will help you articulate your insights and demonstrate your passion for the product.
✨Showcase Your Stakeholder Management Skills
Prepare examples that highlight your experience in managing diverse stakeholders. Think about times when you influenced senior stakeholders or collaborated across teams. Be ready to discuss how you navigated differing opinions and drove consensus, as this is crucial for the role.
✨Craft Compelling Narratives
Since the role involves developing product narratives and value propositions, practice articulating your ideas clearly and persuasively. Use the STAR method (Situation, Task, Action, Result) to structure your responses, especially when discussing past projects or campaigns you've led.
✨Demonstrate Your Adaptability
Visa values innovation and adaptability, so be prepared to discuss how you've handled changing priorities or unexpected challenges in previous roles. Share specific examples that showcase your ability to pivot and still deliver results, which will resonate well with the interviewers.
