At a Glance
- Tasks: Lead the Wallets team, driving product vision and execution for customer balance capabilities.
- Company: Join Visa, a global leader in payments technology, making an impact worldwide.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Dynamic environment with a focus on innovation and teamwork.
- Why this job: Shape the future of fintech while solving real-world problems and enhancing customer experiences.
- Qualifications: Experience in product management and strong collaboration skills are essential.
The predicted salary is between 72000 - 88000 £ per year.
About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.
At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.
Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.
Job Description
We are seeking a
Product Manager to lead the Wallets team for Visa Direct.
In this role, you will own the product area end-to-end, including vision, roadmap, execution, and post-launch outcomes for customer balance and ledger capabilities.
You will be responsible for ensuring product hypotheses translate into measurable outcomes, balancing customer experience, risk mitigation, and commercial impact.
This role requires strong judgment to clarify underlying problems, prioritize effectively, and drive high-quality delivery across cross-functional teams.
You will partner closely with engineering, data science, security, compliance, operations, sales, and go-to-market teams to deliver scalable, intelligence-led solutions that ship and deliver value.
This role is a hybrid position, based out of our London Paddington office, with three days per week in office (Tuesday–Thursday).
Key Responsibilities
- Product Vision, Strategy & Problem Identification
- Own and articulate a clear product vision and roadmap for customer balance and ledger capabilities, aligned with Visa Direct strategy.
- Clarify and frame underlying customer and business problems, ensuring features address real needs and drive measurable impact (not just requests).
- Drive evidence-based product discovery using customer, market, regulatory, and threat intelligence to validate priorities.
- Continuously refine roadmap priorities based on adoption signals, performance data, and evolving risks.
- Customer Centricity & Experience
- Design ledger capabilities that balance customer experience, risk prevention, and usability at scale.
- Partner with customers and internal teams to build a deep understanding of workflows, pain points, and risk tolerance.
- Advocate for customer outcomes in prioritization and trade-off decisions, ensuring solutions solve the right problems.
- Solution & Delivery Experience
- Translate product strategy into clear, actionable product plans, requirements, and success metrics defined pre-build.
- Lead end-to-end delivery across teams, ensuring high-quality execution, roadmap sequencing, and predictable releases.
- Build cross-functional alignment and drive focus on outcomes, ensuring features ship and deliver value.
- Own post-launch performance, monitoring adoption, identifying friction, and partnering with teams to resolve bottlenecks.
- Data, AI & Technical Fluency
- Leverage data, analytics, and AI/ML to inform prioritization, decision-making, and performance tracking.
- Ensure responsible and compliant use of AI in collaboration with risk, legal, and compliance teams.
- Go-to-Market & Business Impact
- Partner with go-to-market and sales teams to position capabilities and articulate value propositions.
- Contribute to enablement and launch planning to support adoption and customer understanding.
- Frame product decisions using business cases and measurable outcomes (risk reduction, efficiency, trust, growth).
- Stakeholder Leadership & Collaboration
- Build strong alignment across engineering, compliance, security, operations, and commercial teams.
- Influence decision-making within scope using data, judgment, and structured problem-solving frameworks.
- Communicate complex technical and risk concepts clearly to diverse audiences, including senior stakeholders.
- Enable faster decision-making by creating clarity, transparency, and shared understanding across teams.
- Resolving Trade-offs & Execution Discipline
- Evaluate and make trade-offs quickly within scope using data and judgment.
- Identify risks and delivery issues early and take action to mitigate blockers.
- Balance competing priorities (customer, risk, commercial) to drive optimal outcomes.
- Team Contribution & Product Craft
- Actively contribute to team performance, product quality, and continuous improvement practices.
- Coach peers and analysts on product execution and best practices.
- Champion strong product discipline, including structured discovery, delivery rigor, and outcome tracking.
Qualifications
- Experience in financial services is a plus.
- Proven ability to deliver product features end-to-end and drive measurable outcomes post-launch.
- Experience working in complex, regulated, and technically sophisticated environments.
- Strong collaboration skills with engineering, operations, and cross-functional stakeholders.
- Ability to translate insights into clear product requirements, business cases, and execution plans.
- Strong communication skills with the ability to simplify complexity and influence decision making.
- Visa is an EEO Employer
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
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Product Manager (Fintech background) employer: Visa
Visa is an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration in the rapidly evolving payments technology sector. With a strong commitment to employee growth, Visa provides ample opportunities for professional development and mentorship, ensuring that team members are equipped to excel in their roles. The hybrid work model promotes a healthy work-life balance, while the company's dedication to diversity and inclusion creates a welcoming atmosphere for all employees.
StudySmarter Expert Advice🤫
We think this is how you could land Product Manager (Fintech background)
✨Tip Number 1: Tap Into Professional Networks
The finance world loves a good connection, so jump into industry-specific groups on platforms like LinkedIn where you can find discussions on financial controlling. Engaging in these communities can expose you to hidden job leads that aren't openly advertised!
✨Tip Number 2: Attend Finance Events and Conferences
Make it a mission to attend finance-related events and conferences, even virtual ones! This is a golden opportunity to network face-to-face with people from companies like Visa. You never know who might be your next boss or a crucial contact!
✨Tip Number 3: Showcase Your Expertise
Consider writing articles or sharing insights related to financial controlling or industry trends. Publish these on platforms like LinkedIn to establish yourself as a knowledgeable player in the field. This not only increases your visibility but also catches the attention of recruiters from Visa.
✨Tip Number 4: Apply Directly on Company Websites
Since you're going for a full-time gig, don't forget to keep an eye on the careers page of companies you're interested in, like Visa. Many companies prefer candidates who apply through their website as it shows genuine interest and makes your application stand out!
We think you need these skills to ace Product Manager (Fintech background)
Some tips for your application 🫡
Show Off Your Numbers Game:In financial controlling, detail is everything! Make sure your CV showcases your proficiency with numbers—highlight any relevant experience in budgeting, forecasting, or working with financial software. Quantifying your past achievements will make you stand out, so don’t be shy about flaunting those impressive percentages or cost savings you've implemented.
Tailored Cover Letter is Key:Your cover letter is a chance to shine, especially for a full-time role. Use it to express your genuine interest in Visa and the specific impact you hope to make in financial controlling. Mention any relevant qualifications or experiences that align with the company’s goals, and don’t forget to show that you're ready for a long-term commitment!
Certifications Matter:List relevant certifications such as ACCA or CIMA on your CV. These qualifications not only showcase your dedication to the field but also your technical competence in financial principles. If you have any ongoing training or courses, make sure to mention those as well to demonstrate your commitment to continual learning in financial controlling.
Don’t Overlook Soft Skills:While numbers are crucial, so are those soft skills! Financial controllers need strong communication and analytical reasoning abilities. We recommend embedding examples of these skills in your CV and cover letter, like how you’ve successfully delivered financial reports to stakeholders or collaborated with teams to improve processes. Let’s show Visa how you can be a team player!
How to prepare for a job interview at Visa
✨Brush Up on Technical Skills
Make sure you're comfortable with key financial concepts, especially around forecasting, budgeting, and variance analysis. Sometimes, interviewers may throw in technical questions or case studies, so practicing these types of scenarios will help you shine!
✨Showcase Your Financial Acumen
If you've had experience with specific financial software like SAP or Oracle, make it known! Be ready to discuss how you used these tools to improve processes or reporting, as this hands-on knowledge can really set you apart in a full-time role with Visa.
✨Know Your Numbers
In full-time interviews, especially in financial controlling, be prepared for numerical reasoning tests or questions. Brush up on your mental maths and understand how to interpret and analyse financial statements on the spot, as this may come up during the assessment.
✨Connect with Company Goals
Familiarise yourself with Visa's financial objectives and any recent developments. During the interview, try to weave your understanding of their business model and challenges into your answers—this shows your genuine interest and alignment with their goals!
