At a Glance
- Tasks: Lead the Wallets team, driving product vision and execution for customer balance capabilities.
- Company: Join Visa, a global leader in fintech innovation and collaboration.
- Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Dynamic environment with excellent career advancement opportunities.
- Why this job: Make a real impact in the fintech space while working with cutting-edge technology.
- Qualifications: Experience in product management and strong collaboration skills are essential.
The predicted salary is between 60000 - 75000 £ per year.
We are seeking a Product Manager to lead the Wallets team for Visa Direct. In this role, you will own the product area end-to-end, including vision, roadmap, execution, and post-launch outcomes for customer balance and ledger capabilities. You will be responsible for ensuring product hypotheses translate into measurable outcomes, balancing customer experience, risk mitigation, and commercial impact. This role requires strong judgment to clarify underlying problems, prioritize effectively, and drive high-quality delivery across cross-functional teams. You will partner closely with engineering, data science, security, compliance, operations, sales, and go-to-market teams to deliver scalable, intelligence-led solutions that ship and deliver value. This role is a hybrid position, based out of our London Paddington office, with three days per week in office (Tuesday–Thursday).
Key Responsibilities
- Product Vision, Strategy & Problem Identification: Own and articulate a clear product vision and roadmap for customer balance and ledger capabilities, aligned with Visa Direct strategy. Clarify and frame underlying customer and business problems, ensuring features address real needs and drive measurable impact. Drive evidence-based product discovery using customer, market, regulatory, and threat intelligence to validate priorities. Continuously refine roadmap priorities based on adoption signals, performance data, and evolving risks.
- Customer Centricity & Experience: Design ledger capabilities that balance customer experience, risk prevention, and usability at scale. Partner with customers and internal teams to build a deep understanding of workflows, pain points, and risk tolerance. Advocate for customer outcomes in prioritization and trade-off decisions, ensuring solutions solve the right problems.
- Solution & Delivery Experience: Translate product strategy into clear, actionable product plans, requirements, and success metrics defined pre-build. Lead end-to-end delivery across teams, ensuring high-quality execution, roadmap sequencing, and predictable releases. Build cross-functional alignment and drive focus on outcomes, ensuring features ship and deliver value. Own post-launch performance, monitoring adoption, identifying friction, and partnering with teams to resolve bottlenecks.
- Data, AI & Technical Fluency: Leverage data, analytics, and AI/ML to inform prioritization, decision-making, and performance tracking. Ensure responsible and compliant use of AI in collaboration with risk, legal, and compliance teams.
- Go-to-Market & Business Impact: Partner with go-to-market and sales teams to position capabilities and articulate value propositions. Contribute to enablement and launch planning to support adoption and customer understanding. Frame product decisions using business cases and measurable outcomes (risk reduction, efficiency, trust, growth).
- Stakeholder Leadership & Collaboration: Build strong alignment across engineering, compliance, security, operations, and commercial teams. Influence decision-making within scope using data, judgment, and structured problem-solving frameworks. Communicate complex technical and risk concepts clearly to diverse audiences, including senior stakeholders. Enable faster decision-making by creating clarity, transparency, and shared understanding across teams.
- Resolving Trade-offs & Execution Discipline: Evaluate and make trade-offs quickly within scope using data and judgment. Identify risks and delivery issues early and take action to mitigate blockers. Balance competing priorities (customer, risk, commercial) to drive optimal outcomes.
- Team Contribution & Product Craft: Actively contribute to team performance, product quality, and continuous improvement practices. Coach peers and analysts on product execution and best practices. Champion strong product discipline, including structured discovery, delivery rigor, and outcome tracking.
Qualifications
- Experience in financial services is a plus.
- Proven ability to deliver product features end-to-end and drive measurable outcomes post-launch.
- Experience working in complex, regulated, and technically sophisticated environments.
- Strong collaboration skills with engineering, operations, and cross-functional stakeholders.
- Ability to translate insights into clear product requirements, business cases, and execution plans.
- Strong communication skills with the ability to simplify complexity and influence decision-making.
Product Manager (Fintech background) employer: Visa
At Visa, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. Our London Paddington office provides a hybrid working environment, allowing for flexibility while ensuring strong team engagement. With a focus on employee growth, we offer numerous opportunities for professional development and the chance to work on cutting-edge fintech solutions that make a real impact in the financial services industry.
StudySmarter Expert Advice🤫
We think this is how you could land Product Manager (Fintech background)
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like Visa!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at Visa would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
✨Leverage Your University Network
If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at Visa through your school's career services!
We think you need these skills to ace Product Manager (Fintech background)
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like Product Manager (Fintech background), let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the Product Manager (Fintech background) position at Visa. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at Visa
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.
