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For Companies At a Glance
- Tasks: Lead product design projects, advise clients, and facilitate workshops to enhance user experiences.
- Company: Visa is a global leader in payments, connecting consumers and businesses across 200+ countries.
- Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for professional growth.
- Why this job: Join a purpose-driven team that innovates in the payments industry and makes a real impact.
- Qualifications: Experience in product management or design, strong client-facing skills, and knowledge of UX methodologies required.
- Other info: Fluency in German and English is preferred; travel within the UK and Europe may be necessary.
The predicted salary is between 43200 - 72000 £ per year.
This job is brought to you by Jobs/Redefined, the UK\’s leading over-50s age inclusive jobs board.
Company Description
Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.
Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.
Job Description
What it\’s all about :
Visa Consulting and Analytics (VCA) is the consulting arm of Visa, and drives tangible, impactful results for clients. Drawing on our expertise in consulting, data analytics, digital marketing and economics, VCA solves the most strategic problems for our clients.
About the Product & Experience Design Advisory Team (PXD) at VCA :
The Product & Experience Design Advisory Team (PXD) makes Visa partners stand out by designing innovative products and best-in-class experiences that give them a powerful competitive advantage in the marketplace. As part of Visa Consulting & Analytics (VCA) Visa\’s advisory arm PXD provides data-driven, expert analysis to issuers, acquirers, merchants, FinTechs, and other partners to help them stay current on payment trends and consumer behaviors.
This Product & Experience Design Manager position will join an emerging design advisory team, working alongside senior and junior product and UX designers based in London and Berlin. The team\’s purpose is to help grow our clients\’ businesses all across Europe through a consultative approach to experience and product design.
Key Responsibilities :
- Lead product design within consulting projects: advise on customer research, translate insights into personas and opportunities, facilitate co-creation workshops, and define new product propositions and improvements.
- Advise Visa clients on innovative product propositions and product improvement opportunities to drive customer satisfaction and business growth.
- Collaborate with PXD UX/UI designers to transform product propositions into exceptional client-facing product experiences.
- Engage with both FinTech and traditional clients (issuers, acquirers, lenders, merchants, B2B partners) to identify and act on market opportunities.
- Lead and facilitate workshops and co-creation sessions with multidisciplinary teams, applying user-centric design methodologies.
- Support strategic client pitches and consulting projects, including the development of commercial proposals.
- Promote innovation and customer centricity by institutionalising agile practices and fostering a design-driven culture.
- Maintain up-to-date knowledge of Visa\’s product and capabilities roadmaps to ensure regional alignment with the VCA Europe strategy.
- This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager.
Qualifications
What we\’d like from you :
- Proven experience in Product Management, Product Design, or Design Consultancy, with strong client-facing experience.
- Significant background in the payments industry and, or financial services, with a deep understanding of digital transformation.
- Demonstrated ability to develop product roadmaps and define product requirements that meet both client and market needs.
- Hands-on expertise in human-centered design, user research, prototyping, and facilitation.
- Solid knowledge of user-centric design principles and UX design methodologies.
- Proficiency with design and prototyping tools (e.g., Figma, Sketch, InVision) and presentation/storytelling tools (e.g., PowerPoint, Keynote).
- Excellent facilitation, storytelling, and presentation skills, with experience leading co-creation sessions.
- Strong analytical, interpersonal, and leadership skills. Able to work effectively in agile, cross-functional teams.
- Proactive communicator, experienced in presenting to all levels of stakeholders.
- Ability and willingness to travel within the UK and Europe up to 50% of the time.
- Prior consulting experience in high-growth business environments is preferred.
- Business fluency in both German and English (spoken and written).
- Location: London or Berlin
Additional Information
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
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Product & Experience Design Manager - Visa Consulting & Analytics (VCA) employer: Visa
Contact Detail:
Visa Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product & Experience Design Manager - Visa Consulting & Analytics (VCA)
✨Tip Number 1
Familiarise yourself with Visa's product offerings and recent innovations in the payments industry. Understanding their current capabilities will help you speak confidently about how you can contribute to their goals during interviews.
✨Tip Number 2
Network with professionals in the payments and design sectors, especially those who have experience with Visa or similar companies. Engaging with them can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare to discuss specific examples of your past work in product design and management, particularly in relation to user-centric methodologies. Highlighting your hands-on experience will demonstrate your capability to lead projects effectively.
✨Tip Number 4
Showcase your proficiency with design tools like Figma and InVision by creating a portfolio that includes case studies of your previous projects. This will not only illustrate your skills but also your ability to communicate design concepts clearly.
We think you need these skills to ace Product & Experience Design Manager - Visa Consulting & Analytics (VCA)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in product management, design consultancy, and the payments industry. Use specific examples that demonstrate your client-facing skills and knowledge of digital transformation.
Craft a Compelling Cover Letter: In your cover letter, express your passion for product design and how it aligns with Visa's mission. Mention your experience with user-centric design methodologies and how you can contribute to the Product & Experience Design Advisory Team.
Showcase Your Skills: Include a portfolio or examples of your work that demonstrate your hands-on expertise in human-centered design, prototyping, and facilitation. Highlight any projects where you've led co-creation sessions or developed product roadmaps.
Research Visa and VCA: Familiarise yourself with Visa's products, capabilities, and the role of Visa Consulting and Analytics. Understanding their approach to consulting and analytics will help you tailor your application and prepare for potential interviews.
How to prepare for a job interview at Visa
✨Showcase Your Design Expertise
Be prepared to discuss your experience in product management and design consultancy. Highlight specific projects where you've successfully led product design initiatives, especially those that involved user research and prototyping.
✨Understand the Payments Landscape
Familiarise yourself with the latest trends in the payments industry and digital transformation. Being able to speak knowledgeably about these topics will demonstrate your understanding of Visa's mission and the challenges their clients face.
✨Prepare for Co-Creation Scenarios
Since the role involves leading workshops and co-creation sessions, think of examples where you've facilitated such activities. Be ready to explain your approach to user-centric design methodologies and how you engage multidisciplinary teams.
✨Demonstrate Strong Communication Skills
As this position requires presenting to various stakeholders, practice articulating your ideas clearly and confidently. Use storytelling techniques to convey your design concepts and ensure you can adapt your communication style to different audiences.
