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- Tasks: Lead projects to enhance service delivery and optimise platform performance.
- Company: Dynamic financial services company focused on innovation.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Why this job: Make a real impact by driving operational improvements in a fast-paced environment.
- Qualifications: 8+ years of experience in the remittance business and strong project management skills.
- Other info: Collaborate with product teams to influence strategies and improve client experiences.
The predicted salary is between 48000 - 72000 £ per year.
A financial services company is seeking a Sr. Consultant, Service Experience to provide technical expertise and project management. This hybrid role involves optimizing platform performance, managing client issues, and collaborating with product teams to enhance service delivery.
Candidates should have 8+ years of relevant experience and strong knowledge of the remittance business. This is an opportunity to drive operational improvements and influence product strategies within a dynamic organization.
Service Experience Strategy Lead in London employer: Visa
Contact Detail:
Visa Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Experience Strategy Lead in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the financial services sector and let them know you're on the lookout for opportunities. A personal recommendation can go a long way in landing that Service Experience Strategy Lead role.
✨Tip Number 2
Prepare for those interviews by brushing up on your knowledge of the remittance business. We want you to showcase your expertise and how it can drive operational improvements. Practice common interview questions and think about how your experience aligns with the company's goals.
✨Tip Number 3
Don’t just apply anywhere; focus on companies that resonate with your values and career aspirations. Use our website to find roles that match your skills and interests, and tailor your approach to each one. Quality over quantity is key!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can keep you top of mind and show your enthusiasm for the role. We believe that a little extra effort can make a big difference in the competitive job market.
We think you need these skills to ace Service Experience Strategy Lead in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your 8+ years of experience in the remittance business. We want to see how your skills align with the role, so don’t be shy about showcasing relevant projects and achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about service experience and how you can drive operational improvements. Let us know what excites you about working with our product teams.
Showcase Your Technical Expertise: Since this role involves providing technical expertise, make sure to include specific examples of how you've optimised platform performance in the past. We love seeing concrete results and how you’ve tackled client issues head-on!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Visa
✨Know Your Stuff
Make sure you brush up on your knowledge of the remittance business. Understand the key challenges and trends in the industry, as well as how they relate to service experience. This will show that you're not just familiar with the role but also passionate about making a difference.
✨Showcase Your Project Management Skills
Prepare specific examples from your past experiences where you've successfully managed projects or optimised platform performance. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easy for the interviewers to see your impact.
✨Collaboration is Key
Since this role involves working closely with product teams, be ready to discuss how you've collaborated with cross-functional teams in the past. Highlight any strategies you've used to resolve client issues and improve service delivery, as this will demonstrate your ability to work effectively in a team environment.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's current service strategies and future goals. This not only shows your interest in the role but also gives you a chance to assess if the company aligns with your career aspirations. It’s a two-way street, after all!
