At a Glance
- Tasks: Monitor and maintain Linux systems, ensuring high availability and performance.
- Company: Join Visa, a global leader in payments technology, making a real-world impact.
- Benefits: Competitive salary, diverse work environment, and opportunities for skill development.
- Other info: Flexible working hours with excellent career growth potential.
- Why this job: Be part of a team that tackles meaningful challenges and drives innovation.
- Qualifications: Experience in Linux system administration and strong customer service skills required.
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.
At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters - to you, to your community, and to the world.
Global Endpoint Operations manage the Endpoint Systems that connect Visa's Client globally to all Core Systems and services at Visa Data Centers. The team is responsible for all technical support, Change Execution, Problem and Incident management. The administrator is responsible to ensure high availability and drive better systems monitoring and performance investigations. This includes working in partnership with other O&I teams as well as working with client's endpoints, vendors and development teams to continuously drive higher availability and reduction of service impacts.
- Provide technical advice and support to Visa's Client institutions and processors to ensure customers' expectations are exceeded.
- Timely and accurate updating and maintaining Global Inventory records.
- Create and test implementation Linux scripts for vendor's field engineers and support team for installation and activation.
- Perform remote system installation with on-site vendor engineer support, configuration and lockdown of Visa Endpoint servers.
- Proactively work with Global Support groups and/or client or vendors to provide flexible and nimble solutions for client issues and resolve system problems quickly.
- Timely escalation of critical situations and any likely project risk that can impact project delivery scheduled to Manager and 3rd Level support team.
- Ensure that all server deployments follow Visa security guidelines and report any non-compliance.
- Work closely with both IMAC and Project team to ensure best-in-class delivery of solutions and support to Visa client.
- Ensure all incidents and changes are in compliance with ITIL and operation policy.
- Ensure that all servers going into production are locked down and meet operational acceptance criteria.
- Be able to problem diagnose, quickly and efficiently by running and reviewing application and network traces.
Bachelor's degree, OR 3+ years of relevant work experience.
- Experience with Linux.
- 1 year experience in Linux System Administration or certifications on Linux system.
- Working experience in IT Operations and Project Delivery.
- Outstanding customer service skills and a dedication to the customer service experience.
- Project Coordination and planning experience.
- Must exercise a reasonable amount of independent judgment under minimum supervision.
- Basic programming and scripting knowledge in Bash, Python or Perl.
- A keen interest to learn new skills and technology through online resources.
- Comfortable working on a 10-12 hour shift schedule.
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Monitoring Engineer (Linux Systems Administrator) in London employer: Visa
Visa is an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration in the rapidly evolving payments technology sector. With a strong commitment to employee growth, Visa provides ample opportunities for professional development and mentorship, ensuring that team members are equipped to excel in their roles. The hybrid work model promotes a healthy work-life balance, while the company's dedication to diversity and inclusion creates a welcoming atmosphere for all employees.
StudySmarter Expert Advice🤫
We think this is how you could land Monitoring Engineer (Linux Systems Administrator) in London
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Visa values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Visa might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Visa!
✨Direct Apply to Visa
Let's not forget to apply directly through the Visa website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Monitoring Engineer (Linux Systems Administrator) in London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Visa.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Visa. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Visa
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
