Overview
As part of Visa Commercial Solutions, you drive growth for SMB clients by launching and scaling Visa card programmes. You will partner with cross-functional teams across Europe to deliver strategic support, market insights, and differentiated value. This role focuses on accelerating SMB revenue, deepening client relationships, and acting as a trusted strategic partner to banks, Fintechs, and software platforms. You’ll engage in client reviews, industry analysis, and practical initiatives that translate into measurable spend growth.
Responsibilities
- Provide first and second level support to a defined group of existing SMB clients to launch and scale Visa card programmes
- Represent the SMB team at client reviews, track performance and identify growth opportunities
- Collaborate with Visa Consulting and Analytics to deliver optimal client support and drive new spend
- Conduct market research, mapping, and opportunity sizing to identify differentiated value
- Become a deep SME on the SMB segment, monitor industry trends, and advise on next-generation SMB payment solutions
Key requirements
- Strong understanding of SMB ecosystem including banks, FIs, software platforms and B2B payments providers
- Knowledge of SMB payment solutions such as virtual cards, AP/AR, and APIs
- Experience in relationship management, product/solutioning, or commercial roles serving SMB clients
- Excellent relationship-building and influencing skills with credibility across stakeholders
- Strong problem-solving, commercial judgement, self-direction and accountability
- Collaborative mindset with a track record of cross-functional work
- Experience leading and developing high-performing teams in a matrix organisation
- Fluent English; additional European language advantageous
- relationship-building
- influencing ability
- cross-functional collaboration
- virtual cards
- accounts payable and receivable solutions
- APIs
Director, SMB Revenue Realisation and Growth in London employer: Visa
Visa is an exceptional employer that fosters a dynamic work culture, encouraging innovation and collaboration among its employees. With a strong focus on professional development, Visa offers numerous growth opportunities and the chance to work on cutting-edge financial technologies in a global environment. Located in a vibrant area, employees benefit from a supportive atmosphere that values diversity and inclusion, making it a rewarding place to build a meaningful career.