At a Glance
- Tasks: Lead client relationships and drive innovative payment solutions for Visa's Signature Clients.
- Company: Join Visa, a global leader in payments technology, making a real impact worldwide.
- Benefits: Competitive salary, diverse culture, and opportunities for personal and professional growth.
- Other info: Dynamic team environment with a focus on inclusivity and accountability.
- Why this job: Shape the future of payments while collaborating with top industry innovators.
- Qualifications: Strong interpersonal skills, commercial acumen, and experience in credit card markets.
The predicted salary is between 67500 - 82500 £ per year.
About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you.
Job Description
What's it all about:
You will be responsible for pro-actively leading and managing the relationship with one of the key business units at one of our largest Signature Clients. Promoting and securing the use of Visa Europe products and services across their business to improve the Visa payments customer experience and deliver growth. Through your deep Client relationship, and your experience and thought leadership, you will also work with the client to develop future strategic plans to identify and deliver new innovations for customers, ensuring that your client continues to be market leading innovators in the payments market. You will be an important part of the wider Signature Client Account team, helping to shape our overall Account strategy, working collaboratively to deliver the wider team goals.
What we expect of you, day to day:
- Lead a small team (1 direct report) to manage and expand our relationships within our Signature Client's Consumer Credit business unit.
- Managing the ongoing needs of the client and providing guidance to internal teams to ensure the highest quality customer service on all matters ranging from strategic to executional.
- Evolve one of Visa's most strategic partnerships from a transformation-led programme to a growth-led relationship, accelerating commercial performance, deepening executive engagement and expanding Visa's role as a trusted strategic partner.
- Through your knowledge of credit cards and related unsecured products, the broader payments market and Financial Services, identify new opportunities to provide your client with solutions to grow their business.
- Work with your clients to identify new and ongoing requirements, introducing existing and new Visa products, services and capabilities that will deliver mutual P&L benefits.
- Strengthen strategic alignment between Visa and our client, ensuring the partnership continually evolves to support the client's long-term growth ambitions.
- Develop annual & strategic plans to identify and deliver new innovative solutions, which will enhance the customer payment experience and support growth for the credit card business.
- Build relationships and lead across Visa to deliver innovative solutions and BAU excellence for our strategically important Signature Client.
- Be accountable for prioritising conflicting and competing demand across the business to ensure Visa resources are deployed to maximum effect.
- Lead any contract negotiations and key strategic projects with the relevant Client Business Unit, delivering seamlessly on our mutual contractual commitments.
- Provide coaching, guidance and leadership to your direct report, supporting their personal and career development.
- Embed yourself in the wider account team and drive forward a positive culture of openness, diversity of thought, inclusivity, and accountability.
Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.
Qualifications
- Curiosity and pragmatism, with the aptitude to identify new opportunities and proactively propose solutions, being able to handle objections and navigate successful outcomes.
- Excellent interpersonal skills and the ability to liaise with multiple stakeholders up to Executive level, both internally and externally, gaining and building trust as the relationship progresses.
- Pro-active, solutions-oriented mindset.
- Strong commercial acumen with understanding of credit cards and credibility in the payments market, and experience of driving P&L growth.
- Ability to communicate complex issues and influences others internally and externally to take a different viewpoint, enabling projects and initiatives to move forward.
- Proven ability to implement strategic initiatives with efficiency, professionalism and with demonstrated trouble shooting / problem solving skills.
- Proven influencing, selling and negotiation skills.
- Experience of leading and managing virtual teams.
Visa is an EEO Employer Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Director, Signature Client (Credit) in London employer: Visa
Visa is an exceptional employer that fosters a dynamic work culture, encouraging innovation and collaboration among its employees. With a strong focus on professional development, Visa offers numerous growth opportunities and the chance to work on cutting-edge financial technologies in a global environment. Located in a vibrant area, employees benefit from a supportive atmosphere that values diversity and inclusion, making it a rewarding place to build a meaningful career.
StudySmarter Expert Advice🤫
We think this is how you could land Director, Signature Client (Credit) in London
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Visa. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Director, Signature Client (Credit) in London
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Visa.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Visa's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Visa
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Visa.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Visa will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Visa employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
