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- Tasks: Manage key global accounts and drive revenue growth through relationship management and strategic planning.
- Company: Join Visa, a leader in innovative payment solutions with a global impact.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional development.
- Why this job: Be at the forefront of financial technology and make a difference in global transactions.
- Qualifications: Strong communication skills, problem-solving abilities, and a passion for client success.
- Other info: Dynamic team environment with a focus on collaboration and career advancement.
The predicted salary is between 36000 - 60000 £ per year.
Visa Direct offers a range of services designed to streamline and enhance the process of transferring funds. These solutions serve individuals, businesses, and financial institutions. Here are some key offerings:
- Visa Direct, Pay to Card: An end-to-end payment service that facilitates real-time funds delivery to financial accounts using card credentials.
- VPL: Payments Limited (VPL) is a wholly owned subsidiary of Visa that accepts payout instructions and funds from Visa Direct Clients/Originating Entity and uses a proprietary network via its Network Partners to send the payout to the Recipient Financial Institution, Wallet Operator or Wallet Aggregator.
- Visa Cross Border Solutions (VXBS): A part of Visa's suite of payment solutions that aims to provide efficient, reliable, and secure cross-border payments, simplifying international transactions for businesses.
As an Account Success Manager, your role will be to act as relationship owner across all Visa Direct offerings for assigned key global accounts. You will manage interactions with assigned clients at very senior levels and be accountable for revenue goal attainments for those relationships across all Visa Direct products. This individual will also work to develop and execute strategies to drive revenue growth and work closely with other global and regional teams to ensure client success.
You will be responsible for identifying new business opportunities and improving processes for money movement within the assigned clients’ organisations. The selected candidate will have a wide range of responsibilities, including but not limited to:
- Relationship Management: Responsible for maintaining and strengthening key global client relationships, serving as the primary point of contact for assigned global accounts.
- Account Growth: Work on growing assigned accounts by identifying new business opportunities and upselling or cross-selling products or services.
- Contract Negotiation: Lead contract negotiations ensuring terms are mutually beneficial.
- Client Retention: Play a crucial role in client retention by ensuring clients are satisfied with the services they receive.
- Reporting: Track progress, analyse performance, and inform future strategies.
- Team Collaboration: Work closely with sales, marketing, and product teams to ensure Visa meets the account's needs.
- Financial Management: Own financial aspects of client accounts, including budgeting and financial planning.
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.
Qualifications:
- Excellent problem-solving skills with a strong focus on delivering for clients.
- Outstanding executive communication skills (verbal and visual).
- Strong attention to detail with the ability to correlate data and trends to business drivers.
- Strong sense of urgency and experience driving to successful commercialization.
- Ability to inspire and influence others without direct management responsibility.
- Creative self-starter with a bias toward action and successfully developing relationships and client trust.
- A proven track record of success in fast-paced environments with demanding timelines.
- Exposure and knowledge of Visa Direct offerings and products.
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
Account Success Manager in London employer: Visa
Contact Detail:
Visa Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Success Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. The more connections we make, the better our chances of landing that Account Success Manager role.
✨Tip Number 2
Prepare for those interviews! Research Visa Direct’s offerings and think about how your skills can help drive revenue growth. We want to show them we’re not just a good fit, but the perfect fit for their team.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows we’re genuinely interested and keeps us fresh in their minds. Plus, it’s a great chance to reiterate why we’re the best choice for the job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets seen by the right people. Plus, we can keep track of our applications easily and stay updated on any new opportunities.
We think you need these skills to ace Account Success Manager in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Account Success Manager role. Highlight your experience in relationship management and revenue growth, as these are key aspects of the job. We want to see how your skills align with what we’re looking for!
Showcase Your Communication Skills: Since this role involves a lot of interaction with clients at senior levels, it’s crucial to demonstrate your outstanding communication skills. Use clear and concise language in your application to show us you can explain complex concepts simply and effectively.
Highlight Problem-Solving Abilities: We love candidates who can think on their feet! In your application, share examples of how you've tackled challenges in previous roles, especially those that required a strong focus on client satisfaction and financial management.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Visa
✨Know Your Visa Direct Inside Out
Before the interview, make sure you thoroughly understand Visa Direct's offerings. Familiarise yourself with services like Pay to Card and VXBS. This knowledge will help you demonstrate your expertise and show that you're genuinely interested in the role.
✨Showcase Your Relationship Management Skills
Prepare examples of how you've successfully managed client relationships in the past. Highlight your ability to communicate effectively with senior stakeholders and how you've driven account growth through upselling or cross-selling.
✨Be Data-Driven
Since the role involves tracking progress and analysing performance, come prepared with examples of how you've used data to inform strategies in previous roles. Discuss specific metrics you've improved and how they impacted business outcomes.
✨Demonstrate Problem-Solving Prowess
Think of scenarios where you've tackled complex problems for clients. Be ready to discuss your approach to resolving issues and how you ensured client satisfaction, as this is crucial for client retention in the Account Success Manager role.
