About UsVisa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.Join Visa and do work that matters – to you, to your community, and to the world.
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Progress starts with you.Job DescriptionLocation: London, UK Function: Client Success Level: Consultant Reports to: Director, Client Success Role Overview:The Client Success Consultant is a B2B client-facing individual contributor who ensures customers realise maximum value from the Pismo SaaS platform for, amongst other things, card payments, and core banking. This role drives product adoption, enhances customer engagement and maintains high satisfaction levels. Acting as a trusted advisor, the consultant communicates the value of Pismo products, leveraging technical expertise, operational insight, business strategy and executive engagement.
The consultant regularly meets with customers to address business and tactical challenges, define success metrics and provide proactive, data-driven advice to optimise platform usage.
The ideal candidate is proactive and anticipates issues through data analysis. Key Responsibilities:Client Engagement & Relationship Management: Serve as the primary point of contact for post-implementation clients. Build and maintain strong relationships with client stakeholders, translating their business objectives into actionable success plans. Establish and nurture relationships at the C-level within enterprise organisations. Technical & Operational Excellence:Provide expert guidance on platform features, card
Consultant, Client Success in Kennington employer: Visa
Visa is an exceptional employer that fosters a dynamic work culture, encouraging innovation and collaboration among its employees. With a strong focus on professional development, Visa offers numerous growth opportunities and the chance to work on cutting-edge financial technologies in a global environment. Located in a vibrant area, employees benefit from a supportive atmosphere that values diversity and inclusion, making it a rewarding place to build a meaningful career.
