Information Security Compliance Consultant

Company Description Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters — to you, to your community, and to the world. Progress starts with you.

Job Description In your role as Information Security Compliance Consultant - Featurespace, you will help us achieve our goals and deliver success on behalf of our customers by:

• Building and overseeing our Information Security controls framework and environment in line with industry standards to ensure enterprise-wide security compliance with Visa Key Controls and Customer expectations.
• Collaboratively creating, implementing and maintaining security policies, standards and procedures which improve our posture in alignment with industry best practice, internationally recognised compliance standards and Visa Policies and Key Controls.
• Ensuring the annual successful execution of all compliance recertification efforts by leading and coordinating our preparation, responses and submissions for certifications such as PCI DSS, SOC2 and DORA, etc.
• Providing assurance to our customers by coordinating the responses to customer RFP questions and customer audits in the Information Security area.
• Coordinating with and supporting the Visa Legal, Governance, Risk & Compliance teams in understanding and quantifying security risk, responding to third-party requests and ensuring appropriate and well scoped security assessments of our suppliers, their products and services are completed.
• Driving security awareness, promoting security within Featurespace and collaborating with our customers and industry partners to develop the maturity and standing of security within our industry.
• Acting as a subject matter expert on compliance requirements and consulting across the enterprise to ensure our products and services are secure and compliant by design and facilitating the timely closure of gaps and findings identified through the Visa vulnerability management and secure assessment processes.
• Designing and implementing solutions to automate compliance monitoring, evidence gathering, metrics creation and compliance assessment using AI tooling and/or coding the associated process automation.

Responsibilities As a company we hire people with a willingness to adapt to a variable role, so along with the key responsibilities below, we ask for ownership of any other duties as required:

• Create, review, update and complete information security policy, standards, and guidelines, maintaining document management disciplines and dependency mapping, consulting with and coordinating the input of SMEs as needed.
• Conduct security risk assessments, business impact analyses and recommend appropriate control improvements.
• Provide oversight and assurance of corrective, preventative or remediation activities, escalating issues at risk of missing deadlines in a timely and efficient manner.
• Maintain and govern Featurespace risk records within Visa risk management tooling, working in collaboration with the Visa Governance, Risk and Compliance team and identified Featurespace Risk Owners to document and quantify risks, track remediation plans, support risk acceptances and exception requests, and facilitate regular risk reviews, prioritisation, and overall residual risk reduction.
• Coordinate and lead our responses to customer RFP questions and security audits in a timely and efficient manner, helping to create repeatable, re‑usable answers and examples for common questions and ensuring all responses are traceable to SMEs and responsible teams within the organization.
• Represent the Information Security Department directly with customers when required.
• Stay up to date with the latest security and technology trends and development.
• Research and evaluate emerging security threats and closely monitor and understand current and potential changes to compliance frameworks and regulations, making recommendations on mitigations and programs for the organization to address them.
• Coordinate Security Awareness and Training sourced from the wide Visa Cyber team to ensure that security architecture and compliance concepts and best practices are embedded throughout the Featurespace business and product teams.
• Develop, facilitate and deliver education and training tailored for Featurespace Teams as required to uphold compliance.
• Consult with internal teams, clients, auditors, and regulators regarding information security compliance, and related topics as necessary.
• Act as a subject matter expert when internal teams have questions/need guidance and be a liaison with external compliance advisory firms as well as the governing body and industry communities.
• Liaise with internal teams and stakeholders (e.g. Legal, Privacy, GDPR, Risk and Compliance) in relation to security compliance to ensure coordination of requirements, agreed controls and shared consistent documentation and tooling wherever possible.
• Gain knowledge and understanding of our goals and culture and ensure that our control and compliance framework delivers the information security architecture and compliance strategy aligned with industry best practices and the company security posture defined by the CISO.
• Contribute advice and guidance for departmental security strategies to manage identified risks and ensure adoption and adherence to standards and compliance frameworks.
• Develop and maintain automations, documentation, controls, processes, workflows, metrics, reporting, solutions, and applications/tools as needed to ensure effective operation and visibility of the state of the compliance function.
• Engage as required during actual and simulated incidents and recovery operations.
• Ensure all processes and controls that fall within your area of responsibility are operating effectively and are correctly evidenced.
• Travel periodically as required for customer, company, or relevant events.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Qualifications

• 3 or more years experience with ensuring information security compliance, preferably in highly regulated environments.
• Strong experience working with, building, and implementing successfully, a range of security control frameworks such as SOC 2, ISO27000 and PCI, e.g. worked as SOC2 Lead Auditor/Implementer.
• Strong experience of ISMS, security risk management and associated practices.
• Experience of performing internal or third-party security compliance assessments.
• Bachelors degree preferred in information assurance, computer science, engineering, or related field.
• Demonstrated ability to multi‑task, work calmly under pressure, think analytically, understand complex systems and communicate complexity effectively.
• Ability to communicate clearly with both technical and non-technical staff and stakeholders at different levels across the business.
• Excellent written and verbal communication as well as good presentation skills.
• Proficient English language skills are required.
• Be able to build relationships and influence actions from all areas of the business including senior leadership, engineering teams and auditors and regulators.
• Ability to adapt and stretch capabilities and skills to meet the business needs of a fast‑growing technology firm.
• Ability to create repeatable and re‑usable principles, processes and solutions.
• Broad knowledge / understanding of basic technical security controls / control frameworks including, but not limited to, areas such as cloud computing, network security, endpoint security and identity and access management, etc.
• Knowledge of common security vulnerabilities/risk factors in information processes, infrastructure and applications, e.g., Separation of Duties, CVEs, OWASP Top 10, etc.
• Technical proficiency in at least one programming language, and the ability to successfully complete a coding assessment as part of the selection process.

Preferred Qualifications

• Preferably one or more of the following security qualifications - ISO270001 LI/LA, PCIP, ISA, CISA, CISM or similar.
• Strong/Deep understanding of information security controls, technologies, policies, processes, and best practices as applied to applications, compute, networking, cloud, and containers.
• Experience / knowledge of Financial Services Compliance such as PCI.
• Expert level software coding ability.

Additional Information Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.