Director

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Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid. Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

The Director, O&I Program Management role manages a team of Project managers supporting Operations and Infrastructure (O&I) initiatives. This position is responsible for supporting highly complex programs across technology teams (including Product Development, Cybersecurity, and Client Services) to deliver highly available, reliable, and secure infrastructure.

• Essential Skills:
• Manage a team of Project/Program Managers overseeing projects across Visa's Technology and Product groups and O&I Platforms.
• Foster a customer focused approach with the ability to multi-task and lead conflicting priorities with strategic goals in mind.
• Demonstrated ability to deliver large tech refresh initiatives including Software (OS, DB, etc.) and Hardware platform upgrades across multiple environments, networks, and data centers.
• Ability to scope initiatives quickly for planning and budgeting purposes; using data to analyze and prioritize efforts amid competing priorities and external factors.
• Work closely with Product Managers, Engineers and Architects to plan, design, develop, and deliver hardware and software systems, platforms and solutions.
• Responsible for handling and supervising program scope, schedule and budget while proactively mitigating risks that could impact turning points and work.
• Comfortable leading discussions on initiatives, roadmaps, strategic objectives and the ability to transition from the high level to the details seamlessly.
• Comfortable reviewing data, asking probing questions, and presenting to Executive Leadership across a portfolio of initiatives.

Qualifications

• Basic Qualifications:
• 10 years of experience in Technical Program Management, Technology Management or like area with a bachelor's degree or at least 7 years of experience with an Advanced degree (e.g., Masters/MBA/JD, PhD) in Computer Science, Software Engineering, or Information Technology.
• Demonstrated understanding of architecture planning and infrastructure projects at scale.
• Preferred Qualifications:
• 12 or more years of relevant work experience with a bachelor's degree or 8-10 or more relevant years of experience with an Advanced Degree (e.g., Masters, MBA, JD, MD) or 9 or more years of experience with a PhD.
• 4-7 years of direct leadership or progressive responsibility for indirect leadership.
• Experience with Agile frameworks including SCRUM, SAFe, and Lean.
• Experience with MS Office Suite (high proficiency with MS Excel and PowerPoint), MS Project, Clarity, Jira, MS SharePoint, MS Teams.
• Direct experience implementing a company-wide program/system; experience re-platforming existing products.
• Proficiency with gathering and analyzing data with follow-on visualization and communication.
• Ability to influence development teams and senior stakeholders to gain support for delivering program solutions against a standardized methodology.

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.