At a Glance
- Tasks: Support developers with tools, ensure system reliability, and automate processes for efficiency.
- Company: Join Visa, a global leader in payments technology, making a real impact worldwide.
- Benefits: Competitive salary, hybrid work model, and opportunities for professional growth.
- Other info: Dynamic environment with 24/7 operational support and excellent career advancement opportunities.
- Why this job: Be part of a team that tackles meaningful challenges and drives innovation in tech.
- Qualifications: Experience in SRE or DevTools support, with programming skills in Python or similar languages.
The predicted salary is between 55000 - 65000 £ per year.
About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you.
Job Description
Site Reliability Engineering (SRE) is essential to Visa's Cloud platform strategy. In this role, you'll ensure our development platform and tools let engineers focus on innovation instead of infrastructure. You'll promote observability best practices and automate resolution of recurring issues, working closely with software engineering teams to support security, availability, and performance. Responsibilities include triaging issues, collaborating on infrastructure management, and setting up monitoring for full coverage. Hands-on expertise is required, especially with major DevTools like GitHub, Jenkins, Jira, and Artifactory.
We seek a Software Engineer + SRE hybrid engineer. The ideal candidate deeply understands at least one major DevTool, quickly resolves tool-related issues in collaboration with developers, and applies systems thinking to maintain reliable applications and infrastructure while improving developer productivity.
Key Responsibilities:
- DevTools Support
- You will be the primary point of contact for developers using tools like GitHub, Jenkins, Jira, or Artifactory.
- Troubleshoot and resolve tool-related issues promptly to minimize developer downtime.
- Maintain and optimize CI-CD pipelines and integrations for reliability and scalability.
- Collaborate with development teams to improve workflows and automation.
- Site Reliability Engineering
- Design, implement, and maintain systems for high availability, scalability, and performance.
- Monitor and improve application reliability through proactive measures and incident response.
- Develop and maintain observability solutions (metrics, logging, tracing).
- Participate in on-call rotations and drive root cause analysis for incidents.
- Collaboration & Continuous Improvement
- Partner with engineering teams to identify reliability risks and implement best practices.
- Document processes, troubleshooting guides, and reliability playbooks.
- Advocate for automation and self-service solutions to reduce operational overhead.
This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager. Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.
Qualifications:
- Bachelor's degree, OR 3+ years of relevant work experience
- Bachelor's degree in IT, CS or related field and/or 3+ Years Working Experience in IT Operations and Delivery.
- Experience: 0.5-3 years in SRE and/or DevTools support roles.
- Beginner level programming and/or scripting in 2 or more of the following: Python, Java, Go, PowerShell, JavaScript, Terraform, Ansible, Helm, Chef, Cloud Formation.
- Basic understanding of YAML, JSON, HTML, XML.
- Hands-on experience in Linux and/or Windows systems and good understanding of distributed computing environments.
- Experience with CI-CD tooling such as Jenkins, GitHub, Bitbucket, ArgoCD, Artifactory, Azure DevOps in a large-scale environment.
- Experience with observability tooling such as Grafana, Prometheus, Splunk, Datadog, New Relic, DynaTrace, Sentry, etc. in a large-scale environment.
- Experience supporting relational and non-relational databases (MySQL, MongoDB, PostgreSQL, etc.), including creating and running queries, managing performance and scaling.
- Working in a Platform, SRE or Production Engineering group for high availability-critical platforms/applications.
- Experience managing a distributed container platform including but not limited to deployment-release management, provisioning, capacity management, workload management.
- Experience managing container infrastructure and supporting development transformation to a container-first model.
This role requires on-call support as the team provides 24/7 operational support.
Technical Expertise:
- Proficiency in at least one DevTool (GitHub, Jenkins, ArgoCD, Jira, Artifactory).
- Strong understanding of CI-CD principles and pipelines.
- Solid knowledge of Linux systems, networking, and containerization (Docker-Kubernetes).
- Hands-on experience with cloud platforms.
- Programming/Scripting: Proficiency in Python, Ansible, or similar languages.
- Mindset: Strong problem-solving skills, systems thinking, self-starter, and a passion for reliability.
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Locations
Software Engineer/ SRE (Linux) in Basingstoke, Hampshire employer: Visa
At Visa, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. Our commitment to employee growth is evident through continuous learning opportunities and the chance to tackle meaningful challenges that have a global impact. With a hybrid work model and a focus on work-life balance, Visa provides a supportive environment where you can thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Software Engineer/ SRE (Linux) in Basingstoke, Hampshire
✨Tip Number 1
Network like a pro! Reach out to current employees at Visa on LinkedIn or through mutual connections. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Make sure you're comfortable with the tools mentioned in the job description, like GitHub and Jenkins. Practise common SRE scenarios and be ready to showcase your problem-solving skills.
✨Tip Number 3
Show your passion for reliability! During interviews, share examples of how you've improved system performance or resolved issues in past roles. This will demonstrate that you’re not just about coding but also care about the overall user experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining Visa and being part of their mission.
We think you need these skills to ace Software Engineer/ SRE (Linux) in Basingstoke, Hampshire
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the job description. Highlight your expertise in DevTools and any relevant SRE experience to catch our eye!
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're passionate about Site Reliability Engineering. Share specific examples of how you've tackled challenges in previous roles, especially with tools like GitHub or Jenkins.
Show Off Your Technical Skills:Don’t shy away from showcasing your programming and scripting abilities. Mention any hands-on experience you have with Linux systems or cloud platforms, as these are key for the role!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role you’re excited about!
How to prepare for a job interview at Visa
✨Know Your DevTools Inside Out
Make sure you have a solid understanding of the major DevTools mentioned in the job description, like GitHub, Jenkins, and Jira. Be prepared to discuss your hands-on experience with these tools and how you've used them to resolve issues or improve workflows.
✨Showcase Your Problem-Solving Skills
During the interview, be ready to share specific examples of how you've tackled challenges in previous roles. Highlight your systems thinking approach and how it has helped you maintain reliable applications and infrastructure.
✨Demonstrate Your Scripting Knowledge
Brush up on your programming and scripting skills, especially in Python, Java, or similar languages. You might be asked to solve a coding problem or explain how you've automated tasks in the past, so be prepared to showcase your technical expertise.
✨Emphasise Collaboration and Continuous Improvement
Visa values teamwork and continuous improvement, so be ready to discuss how you've collaborated with development teams in the past. Share examples of how you've advocated for automation or self-service solutions to enhance productivity and reduce operational overhead.
