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- Tasks: Manage Linux systems, ensuring high availability and performance for Visa's global clients.
- Company: Join Visa, a leader in payments technology with a mission to uplift communities worldwide.
- Benefits: Competitive salary, flexible work hours, and opportunities for skill development.
- Other info: Great career growth potential and a chance to work with cutting-edge technology.
- Why this job: Make a real impact by solving meaningful challenges in a dynamic tech environment.
- Qualifications: Experience in Linux administration and strong customer service skills required.
The predicted salary is between 40000 - 50000 £ per year.
About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.
At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters - to you, to your community, and to the world.
Global Endpoint Operations manage the Endpoint Systems that connect Visa's Client globally to all Core Systems and services at Visa Data Centers. The team is responsible for all technical support, Change Execution, Problem and Incident management. The administrator is responsible to ensure high availability and drive better systems monitoring and performance investigations. This includes working in partnership with other O&I teams as well as working with client's endpoints, vendors and development teams to continuously drive higher availability and reduction of service impacts.
- Provide technical advice and support to Visa's Client institutions and processors to ensure customers' expectations are exceeded.
- Timely and accurate updating and maintaining Global Inventory records.
- Create and test implementation Linux scripts for vendor's field engineers and support team for installation and activation.
- Perform remote system installation with on-site vendor engineer support, configuration and lockdown of Visa Endpoint servers.
- Proactively work with Global Support groups and/or client or vendors to provide flexible and nimble solutions for client issues and resolve system problems quickly.
- Timely escalation of critical situations and any likely project risk that can impact project delivery scheduled to Manager and 3rd Level support team.
- Ensure that all server deployments follow Visa security guidelines and report any non-compliance.
- Work closely with both IMAC and Project team to ensure best-in-class delivery of solutions and support to Visa client.
- Ensure all incidents and changes are in compliance with ITIL and operation policy.
- Ensure that all servers going into production are locked down and meet operational acceptance criteria.
- Be able to problem diagnose, quickly and efficiently by running and reviewing application and network traces.
Qualifications:
- Bachelor's degree, OR 3+ years of relevant work experience.
- Experience with Linux.
- 1 year experience in Linux System Administration or certifications on Linux system.
- Working experience in IT Operations and Project Delivery.
- Outstanding customer service skills and a dedication to the customer service experience.
- Project Coordination and planning experience.
- Must exercise a reasonable amount of independent judgment under minimum supervision.
- Basic programming and scripting knowledge in Bash, Python or Perl.
- A keen interest to learn new skills and technology through online resources.
- Comfortable working on a 10-12 hour shift schedule.
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Locations
Monitoring Engineer (Linux Systems Administrator) in Basingstoke, Hampshire employer: Visa
Contact Detail:
Visa Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Monitoring Engineer (Linux Systems Administrator) in Basingstoke, Hampshire
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend meetups or webinars, and connect with current Visa employees on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! If you’ve got experience with Linux or scripting, consider creating a small project or contributing to open-source. This not only sharpens your skills but also gives you something tangible to discuss during interviews.
✨Tip Number 3
Prepare for the interview by brushing up on common technical questions related to Linux systems administration. Practice explaining your thought process when troubleshooting issues, as this will showcase your problem-solving abilities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Visa team.
We think you need these skills to ace Monitoring Engineer (Linux Systems Administrator) in Basingstoke, Hampshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Monitoring Engineer role. Highlight your Linux experience and any relevant projects you've worked on. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role at Visa and how you can contribute to our mission. Keep it concise but impactful – we love a good story!
Show Off Your Technical Skills: Don’t forget to mention your technical skills, especially in Linux system administration and scripting. We’re keen to know how you’ve used these skills in past roles, so give us some examples!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to track your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Visa
✨Know Your Linux Inside Out
Make sure you brush up on your Linux skills before the interview. Be prepared to discuss your experience with Linux system administration, including any specific distributions you've worked with. Practising common commands and troubleshooting scenarios can really help you stand out.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've diagnosed and resolved system issues in the past. Think about specific incidents where you had to act quickly and efficiently. This will demonstrate your ability to handle critical situations, which is key for a Monitoring Engineer role.
✨Understand ITIL and Compliance
Familiarise yourself with ITIL principles and how they apply to incident and change management. Be ready to discuss how you ensure compliance with operational policies and security guidelines in your previous roles. This shows that you take these aspects seriously and understand their importance.
✨Communicate Effectively
Since customer service is a big part of this role, practice articulating your thoughts clearly and confidently. Prepare to discuss how you've provided technical support in the past and how you ensure customer expectations are exceeded. Good communication can set you apart from other candidates.