Account Manager, Visa Direct (FX & Cross‑Border Payments)

The Visa Direct team at Visa works on designing, managing, and optimizing products and solutions for moving money using Visa's networks (e.g., Visa Direct, Currency Cloud, and B2B Connect). These products are aimed at commercial entities, including corporations, small and medium businesses, governments, and other organizations, and also support P2P transfers and C2B spend on multi‑currency accounts.

The Senior Account Manager for FXB is accountable for developing and executing the functional strategy and aggregate view of the portfolio of clients to ensure the team meets or exceeds its financial and scorecard goals. This role reports to the Head of Account Management for FXB for Visa Direct in Europe and requires strong commercial acumen and account management capabilities to manage revenue, upsell, cross‑sell, and renewal opportunities.

What we expect of you, day to day:

• Overall: Enable the FXB business to be the growth engine for Visa, driving business growth at up to 50% p.a. over the next 3‑5+ years. Contribute to building a new business for Visa by entering the money‑movement space where Visa has not previously played and diversifying Visa’s business from core consumer payments into global cross‑border consumer and business payment flows.
• Growth: Own Net Revenue sales target for your portfolio of FXB clients—for the cluster team and individually. Originate and deliver on an aggressive sales target for Visa Money Movement capabilities that include Visa Direct Card/Account/Wallet, VXBS, and B2BC. Create and nurture a wide network of stakeholders across key players in the region. Leverage internal and external relationships to develop a robust pipeline of opportunities. Define the best product proposition based on deep knowledge of the client’s situation, while creating a roadmap for implementation. Work with finance business partners to structure high‑value, complex commercial deal structures. Act in close alignment with Compliance and Risk to enable swift client onboarding.
• Revenue: Own Net Revenue target for your client portfolio. Execute on signed deals to bring revenue in a timely manner in line with the business plan. Manage clients operationally and grow the net revenue generated by the accounts by upselling existing and new MMS capabilities and identifying other business opportunities for Visa Inc. Optimize customer performance by working with enabling functions, incl. Account Management, Marketing, CS, data analytics, and VCA.
• How: Participate in sales initiatives, including new product roll‑outs, opening up new case studies, or scaling Visa’s capabilities. Consult on commercial process improvements to enable better sales and time‑to‑revenue processes.

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Qualifications

Basic Qualifications: 5+ years of relevant work experience with a Bachelor’s Degree OR 2+ years with an Advanced degree (Masters, MBA, JD, MD) OR PhD. Preferred: 6+ years with a Bachelor’s degree OR 4+ years with an Advanced degree OR 3+ years with a PhD. Self‑starter with a bias toward action and a proven track record for selling multi‑million contracts and managing a sales team to achieve multi‑million sales targets. Background in client/partnership management, sales, or business development at a global or multi‑market level; disciplined, structured client management to achieve revenue growth. Excellent problem‑solving and commercial/legal deal structure skills; strong listening and communication skills with executive presence. Ability to explain complex business and technical concepts to C‑level audiences in an approachable way. Highly analytical with the ability to run analysis of Visa systems and derive commercial insights to grow clients and develop business strategies. Prior experience in cross‑border business payments development is a must. People‑management experience and second language skills are a plus. Experience across multiple European markets preferred.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status. Visa will also consider qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.