At a Glance
- Tasks: Monitor and analyse real-time processing operations for Visa's Authorization systems.
- Company: Join Visa Inc., a leader in payment technology with a collaborative team culture.
- Benefits: Enjoy a competitive salary, flexible work arrangements, and career growth opportunities.
- Other info: Gain hands-on experience with cutting-edge technologies and industry-standard tools.
- Why this job: Be part of a fast-paced environment where your technical skills can shine and grow.
- Qualifications: 3 years of experience or a relevant degree; strong troubleshooting and communication skills.
The predicted salary is between 60000 - 80000 £ per year.
Role Overview
The Associate Application Analyst will be part of the Authorization Operations team, supporting the Real‑Time processing operations for Visa Inc. The team works in a multi‑datacenter and multi‑processing environment, providing system monitoring and analysis of pertinent system information. The role requires strong technical and analytical abilities, effective communication and documentation skills, and collaboration with internal support teams.
What You Will Do
The Associate Application Analyst will be responsible for monitoring the Authorization TPF and OVN computer consoles, providing first‑level response to assist in the mitigation or elimination of issues affecting the Authorization systems. They will also track, update, and resolve all assigned incidents, changes, and problem tickets via the Service management system.
Why It Might Be a Fit
The preferred candidate will have strong technical and analytical abilities, effective communication and documentation skills, and display principal traits of collaboration, communication, and demonstrating a passion for our business. They will also be able to work in a fast‑paced environment, multitask, and maintain and build technical skills through participation in ongoing training.
Requirements
- Minimum 3 years of relevant work experience or a Bachelor's degree
- Hands‑on experience with supporting critical applications based on either IBM TPF or equivalent Real Time Operating Systems or Open source based distributed systems on Linux, Kubernetes, Kafka
- Experience with one or more of Linux, Unix, MVS, VM, SuperVision, HMC, ServiceNow, CoPilot, ChatGPT, Kubernetes, Kafka, Opera, DB2, ClickHouse/Splunk or Cassandra
- Strong troubleshooting, critical‑thinking and incident management skills
- Excellent verbal/written communication, organizational skills; ability to prioritize in a constantly changing workload
- Strong interpersonal skills and ability to excel as part of a team
- Ability to quickly learn Visa proprietary as well as industry standard tools to support monitoring and response for VIP Authorization issues
- Possess an Information Technology Infrastructure Library Foundation Certificate (ITIL), or ability to obtain within 6 months
Benefits
- Competitive salary
- Benefits package
- Opportunities for career growth and development
- Flexible work arrangements
- Opportunities for professional development and training
Associate Application Analyst employer: Visa To America
Visa Inc. is an exceptional employer that fosters a dynamic and collaborative work culture, particularly for the Associate Application Analyst role within the Authorization Operations team. Employees benefit from competitive salaries, comprehensive benefits packages, and ample opportunities for professional development and career growth, all while working in a fast-paced environment that encourages continuous learning and skill enhancement.
