Senior Manager, Data and Insights

Data and Insights Senior Manager is a newly created role that will support the business partnering and analytics activities across Visa’s Global Client accounts, spearheading a unified global approach serving the critically important and uniquely complex Visa clients that have significant operations across multiple regions. This person will liaise across regional operations and partner with global client corporate champions to drive growth of our clients. The position reports into Head of Data & Insights, Global Clients while working closely with Visa and client executives to create value systematically and transparently.

We are looking for:

• Problem solvers: Candidates should be able to understand new issues quickly and develop a structured approach to problem statements with intellectual and analytical rigour.
• Compelling advisers: Candidates should have robust communication skills, including strong oral and written capabilities and the ability to build trust with clients.
• Data-driven thinkers: Ability to effectively manipulate and analyse large data sets (industry and Visa) to determine meanings insights and recommendations for clients.
• Team players: Strong team orientation, collaborative, diplomatic, and flexible, able to work effectively in a matrixed organisation.
• Resourceful self-starters: Motivated, results-oriented candidates with the ability to progress multiple projects concurrently.
• Dedicated professionals: Strong detail orientation, ensuring the highest level of quality/rigour in our recommendations to clients under time pressure.

Responsibilities:

• Produce insights, analyses, and recommendations to improve client performance, boost growth, drive understanding of client issues and provide strategic guidance for client priorities across the verticals and segments.
• Create compelling presentations and visualisations to illustrate findings, ideas, recommendations within consulting engagements and more broadly.
• Use data and apply analytical rigor to provide insight, bringing life to management information and adding value to business decisions.
• Hands-on skills in cleaning, manipulating, analysing, visualizing large data sets.
• Partner with peers in other functional areas (e.g., sales, marketing, innovation, products) and across global regional teams to execute projects in ways that leverage the breadth and depth of Visa’s resources.
• Undertake interviews, collecting and analysing inputs such as client information, data, processes, policies, competitive and environmental information.
• Collaborate with local client relationship managers/other functional teams to understand our clients’ business objectives and support client engagement and execution.
• Collaborate with internal stakeholders (finance, legal, business operations, product groups) to develop standardized views for both internal and external audiences focused on performance reporting across products, programs, and services.
• Work with limited direction, usually within a complex and often ambiguous environment, to drive rigorous, fact-based analytics for senior management, other executive, functional, or regional management while supporting syndication with stakeholders across the organization.
• Ability to manage multiple complex projects that have reasonable deadlines assigned.
• Can adapt to changing priorities based on incoming questions from the business that need to be addressed.
• Identify relevant market trends based on a deep analysis of payment industry information.
• Interacting with several internal and external stakeholders for the strategic definition of analysis and initiatives.

This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager.

The ideal candidate will likely have:

• 8+ years of relevant and demonstrable core consulting experience from a reputable consulting firm is required or strong FP&A experience.
• Strong excel and PowerPoint skills will be required, experience with PowerBI and Tableau will be advantageous.
• Excellent client relationship management skills (including senior executive level) in the financial services industry.
• Experience in payments and or financial services related projects will be advantageous.
• Outstanding presentation and communication skills (written and verbal) with an ability to comprehend and convey complex business information.
• Strong analytical and problem-solving skills, with demonstrated intellectual and analytical rigor.
• Superior detail orientation, ensuring the highest level of quality/rigor in reports and data analysis.
• Effective team orientation, collaborative, flexible, able to work effectively in a matrixed organization and enjoys learning through new challenges.
• Experience in and passion for the power of analytics to yield insights and a proven ability to build models in Microsoft Excel to support business cases.
• Strong undergraduate academic accomplishment.
• Less than 10% travel expected.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.