Director, Client Services Strategy & Transformation
Director, Client Services Strategy & Transformation

Director, Client Services Strategy & Transformation

Full-Time 72000 - 108000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead global initiatives to enhance client success and drive revenue growth.
  • Company: A leading financial services company in Greater London.
  • Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
  • Why this job: Make a real impact on client experience and business transformation.
  • Qualifications: Experience in corporate strategy and transformation with a focus on customer experience.
  • Other info: Collaborative environment with cross-functional teams.

The predicted salary is between 72000 - 108000 £ per year.

A leading financial services company in Greater London seeks a Director for Strategic Initiatives and Transformation Office. In this hybrid role, you will spearhead global initiatives aligned with business roadmaps to enhance Client Success and drive revenue growth.

Responsibilities include:

  • Partnering with executives to develop objectives
  • Managing strategic roadmaps
  • Leading cross-functional groups

Ideal candidates possess experience in corporate strategy and transformation roles with a strong emphasis on enhancing customer experience.

Director, Client Services Strategy & Transformation employer: Visa Inc.

As a leading financial services company in Greater London, we pride ourselves on fostering a dynamic work culture that prioritises innovation and collaboration. Our employees benefit from comprehensive professional development opportunities, a commitment to enhancing client success, and a supportive environment that encourages growth and transformation. Join us to be part of a forward-thinking team dedicated to driving impactful change in the financial sector.
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Contact Detail:

Visa Inc. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Director, Client Services Strategy & Transformation

✨Tip Number 1

Network like a pro! Reach out to connections in the financial services sector and let them know you're on the hunt for a Director role. A personal recommendation can make all the difference in landing that interview.

✨Tip Number 2

Prepare your pitch! When you get the chance to chat with potential employers, have a clear and concise summary of your experience ready. Highlight your achievements in corporate strategy and transformation to show how you can enhance client success.

✨Tip Number 3

Stay updated on industry trends! Follow relevant news and insights in financial services to demonstrate your knowledge during interviews. This shows you're not just a candidate, but someone who’s genuinely invested in the field.

✨Tip Number 4

Don’t forget to apply through our website! We’ve got loads of opportunities that might be perfect for you. Plus, applying directly can sometimes give you an edge over other candidates.

We think you need these skills to ace Director, Client Services Strategy & Transformation

Strategic Planning
Client Relationship Management
Cross-Functional Leadership
Corporate Strategy
Transformation Management
Revenue Growth Strategies
Customer Experience Enhancement
Executive Collaboration

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Director role. Highlight your experience in corporate strategy and transformation, especially any projects that enhanced customer experience.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this hybrid role. Mention specific initiatives you've led that drove revenue growth and improved client success.

Showcase Your Leadership Skills: In both your CV and cover letter, emphasise your ability to lead cross-functional teams. Share examples of how you've partnered with executives to develop strategic objectives and manage roadmaps.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in our Strategic Initiatives and Transformation Office.

How to prepare for a job interview at Visa Inc.

✨Know the Company Inside Out

Before your interview, dive deep into the financial services company’s mission, values, and recent initiatives. Understanding their strategic goals will help you align your experience with their objectives, showing that you're not just a fit for the role but also genuinely interested in their success.

✨Showcase Your Strategic Mindset

Prepare to discuss specific examples from your past where you've successfully led strategic initiatives or transformations. Use the STAR method (Situation, Task, Action, Result) to structure your answers, highlighting how your actions directly contributed to enhancing customer experience and driving revenue growth.

✨Engage with Executives' Vision

Since this role involves partnering with executives, be ready to articulate how you can support their vision. Research the executives’ backgrounds and current projects, and think about how your skills can complement their strategies. This shows that you’re proactive and ready to contribute from day one.

✨Prepare Thoughtful Questions

At the end of the interview, you’ll likely have the chance to ask questions. Prepare insightful queries that demonstrate your understanding of the role and the company’s challenges. For instance, ask about their current strategic priorities or how they measure client success. This not only shows your interest but also helps you gauge if the company is the right fit for you.

Director, Client Services Strategy & Transformation
Visa Inc.
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  • Director, Client Services Strategy & Transformation

    Full-Time
    72000 - 108000 £ / year (est.)
  • V

    Visa Inc.

    10000+
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