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- Tasks: Lead a team of Project Managers to deliver complex tech initiatives.
- Company: Join Visa, a global leader in digital payments and technology.
- Benefits: Enjoy competitive pay, remote work options, and great corporate perks.
- Why this job: Be part of impactful projects that enhance security and reliability in tech.
- Qualifications: 10+ years in Technical Program Management; advanced degree preferred.
- Other info: Visa values diversity and encourages applicants from all backgrounds.
The predicted salary is between 72000 - 108000 £ per year.
The Director, O&I Program Management role manages a team of Project managers supporting Operations and Infrastructure (O&I) initiatives. This position is responsible for supporting highly complex programs across technology teams (including Product Development, Cybersecurity, and Client Services) to deliver highly available, reliable, and secure infrastructure.
Key Responsibilities:
- Manage a team of Project/Program Managers overseeing projects across Visa’s Technology and Product groups and O&I Platforms.
- Foster a customer focused approach with the ability to multi-task and lead conflicting priorities with strategic goals in mind.
- Demonstrated ability to deliver large tech refresh initiatives including Software (OS, DB, etc.) and Hardware platform upgrades across multiple environments, networks, and data centers.
- Ability to scope initiatives quickly for planning and budgeting purposes; using data to analyze and prioritize efforts amid competing priorities and external factors.
- Work closely with Product Managers, Engineers and Architects to plan, design, develop, and deliver hardware and software systems, platforms and solutions.
- Responsible for handling and supervising program scope, schedule and budget while proactively mitigating risks that could impact turning points and work.
- Comfortable leading discussions on initiatives, roadmaps, strategic objectives and the ability to transition from the high level to the details seamlessly.
- Comfortable reviewing data, asking probing questions, and presenting to Executive Leadership across a portfolio of initiatives.
Basic Qualifications:
- 10 years of experience in Technical Program Management, Technology Management or like area with a bachelor’s degree or at least 7 years of experience with an Advanced degree (e.g., Masters/MBA/JD, PhD) in Computer Science, Software Engineering, or Information Technology.
- Demonstrated understanding of architecture planning and infrastructure projects at scale.
Preferred Qualifications:
- 12 or more years of relevant work experience with a bachelor’s degree or 8-10 or more relevant years of experience with an Advanced Degree (e.g., Masters, MBA, JD, MD) or 9 or more years of experience with a PhD.
- 4-7 years of direct leadership or progressive responsibility for indirect leadership.
- Experience with Agile frameworks including SCRUM, SAFe, and Lean.
- Experience with MS Office Suite (high proficiency with MS Excel and PowerPoint), MS Project, Clarity, Jira, MS SharePoint, MS Teams.
- Direct experience implementing a company-wide program/system; experience re-platforming existing products.
- Proficiency with gathering and analyzing data with follow-on visualization and communication.
- Ability to influence development teams and senior stakeholders to gain support for delivering program solutions against a standardized methodology.
Director employer: Visa Inc
Contact Detail:
Visa Inc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director
✨Tip Number 1
Familiarise yourself with Agile frameworks like SCRUM and SAFe, as these are crucial for the Director role. Consider obtaining certifications or attending workshops to demonstrate your commitment and expertise in these methodologies.
✨Tip Number 2
Network with professionals in the technology management field, especially those who have experience in infrastructure projects. Attend industry events or join relevant online forums to connect with potential colleagues and mentors who can provide insights into the role.
✨Tip Number 3
Prepare to discuss your experience with large tech refresh initiatives during interviews. Be ready to share specific examples of how you managed scope, schedule, and budget while mitigating risks in previous projects.
✨Tip Number 4
Brush up on your data analysis skills, particularly with tools like MS Excel and PowerPoint. Being able to present data effectively to executive leadership will be key in this role, so practice creating clear and impactful presentations.
We think you need these skills to ace Director
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in Technical Program Management and leadership roles. Emphasise your achievements in managing complex projects, especially those related to technology and infrastructure.
Craft a Compelling Cover Letter: In your cover letter, demonstrate your understanding of the role and how your background aligns with the responsibilities outlined. Mention specific experiences that showcase your ability to manage teams and deliver large tech initiatives.
Highlight Relevant Skills: Clearly list your proficiency in Agile frameworks, data analysis, and tools like MS Project and Jira. These skills are crucial for the Director role, so make them stand out in your application.
Prepare for Interviews: If selected for an interview, be ready to discuss your past projects in detail. Prepare examples that illustrate your ability to lead discussions, manage budgets, and mitigate risks effectively.
How to prepare for a job interview at Visa Inc
✨Showcase Your Leadership Experience
As a Director, you'll need to demonstrate your leadership skills. Be prepared to discuss specific examples of how you've led teams in the past, particularly in managing complex projects and initiatives. Highlight your ability to foster a customer-focused approach while balancing multiple priorities.
✨Understand the Technical Landscape
Make sure you have a solid grasp of the technical aspects relevant to the role. Familiarise yourself with Agile frameworks like SCRUM and SAFe, as well as tools such as MS Project and Jira. Being able to speak knowledgeably about these will show that you're ready to hit the ground running.
✨Prepare for Data-Driven Discussions
Since the role involves analysing data to inform decisions, be ready to discuss how you've used data in previous roles. Prepare examples where your data analysis led to successful project outcomes or influenced strategic decisions. This will demonstrate your analytical skills and ability to communicate insights effectively.
✨Engage with Executive Leadership
You'll likely be presenting to senior stakeholders, so practice articulating your ideas clearly and confidently. Prepare to discuss your vision for the role and how you plan to align projects with the company's strategic objectives. This will help you convey your readiness to engage at an executive level.
