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For Companies At a Glance
- Tasks: Join us as a Senior Site Reliability Engineer, enhancing our cloud-based SaaS solutions.
- Company: Featurespace is part of Visa, dedicated to innovating fraud protection with a fun and positive team culture.
- Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for professional growth.
- Why this job: Be part of a mission-driven team that values innovation and customer satisfaction in tech.
- Qualifications: Strong Windows Server experience and a degree in Computer Science or related field required.
- Other info: Work closely with cloud operations and contribute to cutting-edge technology in a supportive environment.
The predicted salary is between 48000 - 72000 £ per year.
Senior Site Reliability Engineer (Including Windows/IIS) – Featurespace
At Visa, we are passionate about making a difference. We lead the way in disrupting fraud from multiple vectors. In this role you will be joining an exciting, innovative business new to the Visa family.
At Featurespace, we strive to be the world’s best software company at protecting our clients and their customers from fraud attacks. We do that with personality, heart and professionalism, cultivating an innovative, fun and positive team atmosphere where everybody can contribute to solving our clients’ problems in new, innovative ways. We are always seeking to be the best at what we do and make our customers smile.
The Opportunity
In your role asSenior Site Reliability Engineer,you will help us achieve our goals and deliver success on behalf of our customers by operatingFeaturespace\’sworld leadingproduct, ARIC Risk Hub,as arobustcloud-basedSaaS solution.Continuously improving our SaaSoffering\’s features and robustness, and building new services and integrations from scratch.
At Featurespace you will participate in designing, developing, deploying, monitoring, supporting, documenting and troubleshooting our SaaS solution. You will endeavor to make our SaaS solution extremely robust, scalable, measurable, repeatable and cost-effective. You will work with cloud, networking, storage, compute, security, containerisation, orchestration, disaster recovery, the ARIC Risk Hub application and many other areas as needed. You will collaborate closely with the Cloud Operations team, the wider organisation, external vendors and customers.
We are looking for an SRE that also has the engineering ability to build/deploy/support a service around a Windows-hosted application.
Responsibilities
- Design and operate production infrastructure for a Windows/IIS-based applications.
- Build and maintain deployment pipelines and configuration management for Windows workloads
- Create tooling and automation around the deployment of a customer-specific Windows-based SaaS product
- Ensure high availability, reliability, and scalability of Windows services.
- Integrate observability tooling (metrics, logs, traces) into IIS-hosted services
- Harden Windows infrastructure for security, compliance, and operational best practices
- Lead incident response for Windows-related systems
- Contribute to internal documentation and deployment guides
- Deploying, maintaining, monitoring and upgrading production deployments of ARIC Risk Hub SaaS and third-party integrated services
- Building software and systems to manage platform infrastructure and applications
- Continually evaluating and improving our technology and processes to increase quality, decrease costs and improve time-to-market
- Periodically testing the service with predictable and unpredictable failures
- Providing 2nd-line operational support for our SaaS customers
- Gathering data and generating reports on the service performance
- Developing and documenting internal processes
- Working with engineering/data science to drive and develop new and improved ARIC Risk Hub capabilities
This is a hybrid position. There is an expectation of 3 days in the office per week.
Required experience:
- Strong experience running Windows Server in production
- Bachelor’s, Master’s, or higher qualification in Computer Science or a related field
- In-depth knowledge of IIS, PowerShell, and Windows internals
- Proven ability to build infrastructure-as-code and CI/CD for Windows environments
- Comfort wrapping a Windows software product with the surrounding infrastructure, services, automation, and observability required to run it as a SaaS offering.
- Hands-on experience administering cloud infrastructure or building cloud-native applications (preferably on AWS)
- Comfortable using AWS EC2
- Proficiency with command-line tools and shell scripting
- Experience with infrastructure as code and configuration management
- Proficiency in one or more programming languages (e.g., Python)
- Solid understanding of networking fundamentals (DNS, routing, firewalls)
- Experience with version control tools such as Git
- Familiarity with CI/CD pipelines and tools
- Proficient in setting up and managing monitoring, metrics, and alerting systems
- Experience operating production-grade services at scale
Great to have:
- Experience with tools such as: Terraform, SaltStack, MongoDB, Elasticsearch, Kafka, Prometheus, Grafana or HashiCorp Vault
- Experience with securing applications, services, and data, including authentication, authorization, TLS, and encryption
- Exposure to Kubernetes (administering, deploying, or developing apps on K8s clusters)
- Understanding of compliance and system hardening in regulated environments (e.g., HIPAA, PCI-DSS, SOC 2)
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
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Senior Site Reliability Engineer (Including Windows/IIS) - Featurespace employer: Visa Inc.
Contact Detail:
Visa Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Site Reliability Engineer (Including Windows/IIS) - Featurespace
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, especially Windows Server and IIS. Having hands-on experience with these will not only boost your confidence but also allow you to speak knowledgeably about them during interviews.
✨Tip Number 2
Engage with the Featurespace community on platforms like LinkedIn or relevant tech forums. This can help you gain insights into their culture and current projects, which you can reference in your conversations with them.
✨Tip Number 3
Prepare to discuss your experience with cloud infrastructure, particularly AWS. Be ready to share specific examples of how you've built or managed cloud-native applications, as this is a key aspect of the role.
✨Tip Number 4
Showcase your problem-solving skills by preparing for scenario-based questions. Think of past incidents you've handled, especially those involving Windows services, and be ready to explain your approach and the outcomes.
We think you need these skills to ace Senior Site Reliability Engineer (Including Windows/IIS) - Featurespace
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Windows Server, IIS, and cloud infrastructure. Use specific examples that demonstrate your ability to build and maintain deployment pipelines and configuration management for Windows workloads.
Craft a Compelling Cover Letter: In your cover letter, express your passion for working in a team that values innovation and professionalism. Mention how your skills align with the responsibilities of the Senior Site Reliability Engineer role and how you can contribute to Featurespace's mission.
Showcase Relevant Skills: Clearly list your technical skills relevant to the job description, such as proficiency in PowerShell, experience with CI/CD pipelines, and familiarity with tools like Terraform or Prometheus. This will help your application stand out.
Highlight Problem-Solving Experience: Provide examples of past experiences where you successfully resolved incidents or improved system reliability. This is crucial for a role focused on ensuring high availability and scalability of services.
How to prepare for a job interview at Visa Inc.
✨Showcase Your Technical Skills
Be prepared to discuss your experience with Windows Server, IIS, and PowerShell in detail. Highlight specific projects where you built infrastructure-as-code or CI/CD pipelines for Windows environments, as this is crucial for the role.
✨Demonstrate Problem-Solving Abilities
Expect scenario-based questions that assess your ability to troubleshoot and resolve issues in a production environment. Share examples of how you've handled incidents, particularly those related to Windows services, to showcase your incident response skills.
✨Familiarise Yourself with Their Products
Research Featurespace and their ARIC Risk Hub product. Understanding their SaaS offerings and how they protect clients from fraud will help you align your answers with their goals and demonstrate your genuine interest in the company.
✨Prepare Questions for Them
Have insightful questions ready about their technology stack, team dynamics, and future projects. This shows your enthusiasm for the role and helps you gauge if the company culture aligns with your values.
