Senior Product Marketing Manager, Borrowing

We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award-winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo.

We are looking for an experienced Senior Product Marketing Manager to help shape the future of Borrowing at Monzo. Borrowing is one of Monzo's most important growth areas, spanning everything from helping customers understand and improve their credit health through to personal loans, overdrafts, credit cards such as Flex and homeownership products. As we expand internationally and build the next generation of borrowing experiences, you'll play a key role in defining how these products evolve, scale and succeed in the UK and new markets. This is a highly strategic role embedded within our Borrowing product squads. You will work at the intersection of Product, Design, Research and Marketing to help define how we win, what we build, and how we communicate it to our customers.

Product Marketing at Monzo is deliberately upstream. We have a dedicated Integrated Marketing team that leads campaign strategy and execution, allowing PMMs to focus on customer problems, market opportunities, product direction, and proposition development.

What you’ll be doing:

• Shaping products by bringing customer, market and competitive insight into product strategy, prioritisation and roadmap decisions.
• Identifying and scoping market opportunities across the UK and new international markets, helping Monzo identify where to play and how to win, through customer, competitor and market analysis.
• Leading product marketing for new products, features and market launches, from early concept through to launch.
• Creating compelling propositions, positioning and messaging frameworks that turn product capabilities into clear customer value.
• Championing the customer voice through research, insight and a deep understanding of customer needs, behaviours and motivations.
• Partnering closely with downstream marketing teams to ensure launches land effectively and products are represented consistently across channels.
• Working with legal, compliance and risk teams to ensure products and messaging meet regulatory requirements.

You should apply if:

• You've helped shape product strategy and influence what gets built, not just how it's marketed.
• You've taken products, propositions or categories from concept through to launch, particularly in 0→1 environments.
• You take a customer-first approach to everything you do and use customer, market and competitive insight to inform decisions.
• You're comfortable forming a point of view, making recommendations and influencing stakeholders across Product, Design and Research.
• You're excited by the ambition of what we're building at Monzo and the opportunity to create products that customers genuinely love.
• You enjoy the challenge of taking products into new markets and understanding how customer needs differ across geographies.
• You thrive in fast-moving, high-growth environments where priorities evolve and new opportunities emerge quickly.
• Experience in direct-to-consumer product marketing, building global propositions, or borrowing is a plus.

The Interview Process:

• Recruiter Call via Phone Call (30 mins)
• Initial Call via Google Meet (30 mins)
• Case Study Review Call via Google Meet (45 mins)
• x2 final interviews via Google Meet (x2 45-60mins)

Our average process takes around 3-4 weeks but we will always work around your availability.

What’s in it for you:

• Salary is £78,000 - £100,000 + incentive awards tied to your performance.
• This role will be based out of our London office next to Liverpool Street station in a hybrid approach of office-based and home working.
• We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.
• Learning budget of £1,000 a year for books, training courses and conferences.
• And much more, see our full list of benefits.

Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.