At a Glance
- Tasks: Lead a team to enhance customer success and drive growth in online commerce.
- Company: Visa Hunt, a mission-driven organisation focused on technology solutions.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional development.
- Other info: Join a dynamic team dedicated to exceptional service and sustainable growth.
- Why this job: Make a real impact by partnering with non-profits and academic institutions.
- Qualifications: Experience in customer success and strong leadership skills.
The predicted salary is between 60000 - 80000 Β£ per year.
Visa Hunt is seeking a Head of Customer Success to lead a mission-focused, globally active organisation in online commerce. This senior role will build a B2B customer success operation and partner with non-profits and academic institutions to deliver value through technology-enabled solutions.
You will lead a skilled team through change, implement streamlined processes, leverage data and tools, and foster a customer-first culture to drive exceptional service and sustainable growth.
We think you need these skills to ace Head of Customer Success & Growth Strategy
Leadership Skills
B2B Customer Success
Change Management
Process Improvement
Data Analysis
Technology-Enabled Solutions
Team Management