At a Glance
- Tasks: Provide top-notch support to strategic customers and solve their issues.
- Company: Join Figma, a leading design tool company with a focus on innovation.
- Benefits: Enjoy a hybrid work model, competitive salary, and growth opportunities.
- Other info: Collaborate with Sales, Product, and Engineering teams for impactful solutions.
- Why this job: Be the voice of the customer and drive improvements in a dynamic tech environment.
- Qualifications: Experience in customer support and a passion for technology.
The predicted salary is between 40000 - 50000 £ per year.
Figma is seeking an Enterprise Specialist on the Product Support team to partner with the Enterprise Support Manager and deliver high-quality support to strategic customers.
You will diagnose issues, provide solutions, and advocate for customers while working with Sales, Product, and Engineering.
This full-time hybrid role can be held from our London hub, focusing on escalations, workspace configurations, and driving improvements across the support experience.
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Enterprise SaaS Support Specialist (Tech Advocate) employer: Visa Hunt
Gartner is an exceptional employer that fosters a dynamic and inclusive work culture, where innovation and collaboration thrive. With a strong emphasis on employee growth, you will have access to mentorship opportunities and resources to advance your career while working in a hybrid model that promotes work-life balance. Located in a vibrant market, Gartner offers the unique advantage of engaging with top executives globally, making your contributions impactful and rewarding.
