At a Glance
- Tasks: Diagnose complex inquiries and ensure smooth account setups for strategic customers.
- Company: Join Figma's growing Enterprise Support team in London.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Collaborate with Sales, Product, and Engineering in a dynamic environment.
- Why this job: Make a real impact by advocating for customers and improving their experience.
- Qualifications: Strong problem-solving skills and a passion for customer support.
The predicted salary is between 40000 - 50000 £ per year.
Figma is growing its Enterprise Support team in London to deliver high-quality, reliable support for strategic customers.
The Enterprise Specialist will diagnose complex inquiries, partner with Sales, Product, and Engineering, and advocate for customers while ensuring smooth account setups and escalations are managed efficiently.
You will develop deep product knowledge, guide large-scale configurations, and contribute to data-driven improvements while operating in a hybrid London role.
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Enterprise SaaS Support Specialist employer: Visa Hunt
Gartner is an exceptional employer that fosters a dynamic and inclusive work culture, where innovation and collaboration thrive. With a strong emphasis on employee growth, you will have access to mentorship opportunities and resources to advance your career while working in a hybrid model that promotes work-life balance. Located in a vibrant market, Gartner offers the unique advantage of engaging with top executives globally, making your contributions impactful and rewarding.
