Job Title\: Clinical Supply Chain ERP (Life Sciences) Business Process Leader
Department\: Life Sciences, Virtusa
Reports to\: Client Partner, Life Sciences
Role Summary
Virtusa is seeking a high-caliber Clinical Supply Chain ERP & Manufacturing Domain Business Process Leader to spearhead the evolution of the Smart Supplies transformation ecosystem for a global Life Sciences giant. The purpose of this role is to lead Strategic business partnering to orchestrate and drive the organizational roadmap engaging with Global Business Process owners, Site leadership of Global manufacturing sites, Business Function & IT stakeholders and 3rd party Suppliers
You will lead the following transformation initiatives and migration activities, serving as a primary liaison between technology providers, internal application engineering teams, and strategic business stakeholders:
Strategic Clinical Planning & Forecasting leveraging digital ecosystem for predictive demand management.
Manufacturing & Inventory Excellence\: Orchestrating Smart Supplies PMD, automated Label Routing Approvals, and precision Label Design Printing.
Clinical Study Tracking\: Directing the SCM Study Tracker to ensure end-to-end visibility across the portfolio.
Advanced Study Design\: Technical oversight of the CTFast platform to accelerate trial startup timelines.
Study Setup Orchestration\: Managing integrated data flows across multiple systems enabling the business process
ERP Evolution\: Leading the SmartSupplies transition to ICSM utilizing the SAP S4/HANA architecture.
Platform Modernization\: Driving continuous product upgrades and digital enhancements to support operational scale.
Strategic IT Business Partnering\: Collaborate with Global Business Process Owners and Site leadership to orchestrate organizational roadmaps and drive strategic demand.
Architect and sustain technical evolution roadmaps, partnering with regional stakeholders to deliver a unified and high-performing digital portfolio.
Provide technical oversight of the portfolio to ensure operational scale and strict adherence to the strategic digital vision.
Operational Needs Identification\: Pinpoint capability gaps and improvement opportunities through proactive benchmarking to propose high-caliber solutions aligned with strategic goals.
Business Analysis Orchestration\: Tailor analytical approaches for complex dependencies; lead workstreams to achieve key milestones and ensure the excellence of all digital outputs.
Stakeholder Value & Change\: Establish trusted global relationships across functions to drive targeted communications and change journeys that maximize benefit realization.
Strategic Business Case Definition\: Formulate robust narratives for the C-Suite with clear ROI and options analysis to enable informed investment and balanced value.
Value Cases & Realization\: Shape strategic cases focusing on productivity uplift, quality excellence, and safety enhancements to meet agreed organizational outcomes.
Organizational Change & Adoption\: Direct collaborator engagement and knowledge sharing; spearhead communication plans to drive high user adoption and digital literacy.
Strategic Solution Evaluation\: Assess vendor ecosystems and business readiness to recommend the optimal path that balances operational speed with high-value outcomes.
Advanced Risk & RAID Management\: Maintain rigorous RAID logs to quantify impacts and drive mitigations across integrated workstreams, protecting transformation timelines.
Financial Stewardship\: Direct budget management and financial forecasting to ensure multi-million dollar portfolios remain within authorized funding.
Qualifications & Essential Skills:
Experience\: Must have over 10+ years of leadership in IT/Digital Transformation, specifically within Life Sciences, with a proven track record
Pharma Domain Expertise\: Specialized knowledge of Life Sciences business awareness with deep domain experience in R&D, Clinical Supply Chain Management and Manufacturing
Experience in working in highly regulated GxP landscapes and delivery in accordance to pharma quality & compliance requirements.
Technical mastery of SAP S/4HANA architecture and manufacturing ecosystems such as PAS-X and PI Historian.
Proven delivery of complex AI and automation initiatives within sophisticated integrated data lakehouse platforms.
Business & Technology transformation leadership\: Track record of spearheading end-to-end organizational change.
Collaborator Influence\: Ability to map stakeholders and deliver executive-level status reporting that highlights AI performance and risks.
Exceptional cross-functional leadership with the ability to navigate matrix organizations and influence at all levels.
Track record of successfully leading large-scale digital transformation ecosystems.
Ability to translate complex technical jargon into compelling business narratives for the C-Suite
Demonstrated mastery of virtual collaboration to develop innovative, technical deep-dive solutions.
Mentorship\: Experience developing engineering teams and coaching junior leaders.
Liaising with and orchestrating high-stakes relationships with Tier-1 System Integrators and vendors.
Adept at negotiation and influencing strategic business cases within a complex global environment.
Desirable Qualifications:
Deep authority on AI/ML and predictive demand management.
Advanced understanding of Industry 4.0 and Smart Supplies ecosystems.
Formal Business Analysis certification or equivalent experience.
Lean SIGMA or PRINCE2 Practitioner certification.
Practical mastery of SAFe Agile methodologies.
Experience driving operational scale within complex, geographical matrix organizations.
Broad cross-industry business domain expertise.
