Implementation Lead

Implementation Lead

Full-Time On-site
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1. Schedule of Events

Developing the schedule of events in the lead-up to migration events, including the critical interdependencies for both the business and technical activities.

Key Activities

  • Identify high-level schedule of events.

  • Create tooling & templates approach.

  • Develop low-level schedule of events.

  • Freeze timelines.

  • Sign-Off.

Schedule of events agreed and signed off by stakeholders across Virgin Money and Nationwide.

2. Event Management & Coordination

Event Management activities in the lead-up, during and post-migration events – including Command & Control, operating model, logistics, resourcing, incident reporting.

Key Activities

  • Identify Event Management activities for each workstream.

  • Draft Event Management activities for each Go Live.

  • Iterate Event Management operating model & plans.

  • Sign-Off.

Event Management including Command & Control activities and read-out across impacted colleagues & stakeholders.

3. Risk Scenario Planning

Identify contingency & failure scenarios across all workstreams / PTTs for the migration events.

Key Activities

  • Identify failure scenarios.

  • Define escalation and recovery plans for failure scenarios.

  • Mitigate & evidence through Testing / mitigation plans.

  • Sign-Off.

Contingency plans identified, mitigated & signed off across Virgin Money and Nationwide with any residual risks identified & accepted.

4. Testing / Dress Rehearsals Approach

Building confidence in migration events by thoroughly testing each stage of the scheduled events & ensuring the support model – before & during cutover.

Key Activities

  • Identify testing activities (e.g. Dress Rehearsals / data book).

  • Plan Testing & Dress Rehearsal approach.

  • Execute Testing & Dress Rehearsal events.

  • Sign-Off.

Testing & Dress Rehearsal Events are completed with evidence provided and signed off across Virgin Money and Nationwide.

5. Hyper Care & First Occurrence Validation

Activities post migration events including tracking of the post go-live first occurrence validation and warranty period.

Key Activities

  • Identify Post Implementation activities.

  • Draft & Iterate First Implementation Validation plan.

  • Define acceptance criteria for Handover to BAU.

  • Sign-Off.

Post Implementation related activities across Virgin Money and Nationwide have been documented, proven and are ready to validate post migration events.

6. Technical Implementation Readiness

Assess & track readiness against critical technical capabilities that must be in place to enable migration.

Key Activities

  • Identify, monitor & track progress against key business readiness activities including operating model, colleague readiness.

  • Identify, monitor & track progress against key technology implementation activities required in advance of migration event.

  • Define the Governance Cadence and readiness documentation needed.

Implementation Lead employer: Virtusa Europe

As a leading employer in the tech industry, we pride ourselves on fostering a collaborative and innovative work culture that empowers our ServiceNow HRSD Consultants to thrive. Our commitment to employee growth is evident through continuous training opportunities and a supportive environment that encourages professional development. Located in a vibrant city, we offer competitive benefits and a unique chance to work on impactful projects that shape the future of HR solutions.

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Contact Details:

Virtusa Europe Recruitment Team