At a Glance
- Tasks: Manage technical operations in a fast-paced Data Centre environment and ensure seamless service delivery.
- Company: Join VIRTUS, a leading and rapidly growing Data Centre provider in Europe.
- Benefits: Competitive salary, career growth opportunities, and a dynamic work environment.
- Other info: Flexible shifts and a supportive team culture await you!
- Why this job: Be part of the fourth industrial revolution and make a real impact on digital infrastructure.
- Qualifications: Experience in Data Centres or critical management roles with strong process management skills.
The predicted salary is between 36000 - 60000 £ per year.
Our talented teams design, build and operate the world’s best Data Centres. VIRTUS Data Centres is one of Europe’s fastest-growing and most trusted data centre providers, with a strong heritage in the UK and a rapidly expanding presence across continental Europe. We design, build, own, and operate highly energy-efficient, scalable, and secure data centres that support the digital infrastructure of global organisations. Founded in the UK, VIRTUS has established a leading position in key London availability zones and continues to invest heavily in the UK market. Following our strategic expansion into continental Europe in 2023, including the launch of our first campuses in Berlin, we are continuing to grow our footprint across major European markets through 2026 and beyond. Our ambition is to be a driving force in the fourth industrial revolution, delivering innovative and sustainable digital infrastructure solutions while remaining true to our core values: Care, Helpful, Pride, Reliability, and Dedication.
Job Summary
Reporting to the Technical Manager, the Technical Shift Manager will support the site team on all technical plant aspects, coordinating PPM and break/fixes working between the DCM and the Facilities team (subcontracted). The scope includes Data Centre management, working closely with new and existing customers, operational continuity and the management of service delivery on the sites/campus through our specialist subcontractor who undertakes M&E and ICT tasks. Working hours: Continental shift pattern - 12-hour shifts between 6am-6pm and 6pm-6am.
Key Duties and Responsibilities:
- Technical Resource: Witness all critical works on site. Management of M&E tasks to ensure service delivery meets expectations. Assist in scenario testing and training for the site teams.
- Site Availability: Maintaining zero customer downtime including any breaches to contractual SLAs and KPIs. Work closely with the Service Management Centre (SMC) on the change control process, ensuring customer communications and incident updates are accurately reported and managed. Draft post-incident reviews.
- Third Party Monitoring: Ensuring the management of specialist contractors, working across the Data Centres, ensuring contracted service delivery is being received, that reactive tasks are being logged and ensuring work is completed to a high standard. Ensuring all staff, customers and contractors’ adherence to site policies and operational processes.
- Reporting: Assisting in the management of the site Maximo CAFM system. Work with the Technical/Operations team on weekly and monthly site reports to ensure quality updates.
- General Responsibilities: Ensure the provision of a safe and healthy working environment, and ensure compliance with all Company policies and procedures, as well as client site policies, procedures and working arrangements, as required. A good understanding of the Health and Safety policies, procedures and best practices. Out of hours on call for any emergencies. Provide support and remote cover to neighbouring Data Centres if/when required. Any other reasonable requests made by your line manager.
What success looks like in 12 months’ time:
- Built up an extensive knowledge of the building and driving of the teams knowledge growth.
- Comprehend VIRTUS operations processes ensuring they are followed.
- Have a positive team impact and integrated within your shift team and the wider teams.
- Familiar with customer requirements and report generating.
- Develop team to work safely, effectively and with high regard to human error avoidance.
Person Specification
Experience:
- Essential: Experience in a Data Centre or other similar critical Management role. Strong and demonstrable process management experience in a live operational environment. Real-time Incident/fault management experience in a business-critical environment. Experience with business continuity, risk management, incident management and day-to-day engineering tasks.
Knowledge:
- Essential: Good health and safety and environmental knowledge. Mechanical or electrical engineering with working knowledge of BMS, PMS and fire systems.
Skills:
- Essential: Flexible, adaptable and innovative. Great team player. Strong ownership, accountability and sense of urgency to drive issues to conclusion. Good communication skills (verbal and electronic).
In line with VIRTUS’ Vetting Policy, the successful applicant must be willing to undergo a BS7858 screening process.
Technical Shift Manager in West Drayton employer: VIRTUS Data Centres
VIRTUS Data Centres is an exceptional employer, offering a dynamic work environment in West Drayton where innovation meets collaboration. Our commitment to employee growth is reflected in our comprehensive training programmes and opportunities for career advancement within the rapidly evolving data centre industry. Join us to be part of a forward-thinking team that values safety, efficiency, and sustainability in every project.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Shift Manager in West Drayton
✨Get Involved in Data Science Meetups
Tap into local data science meetups or workshops to connect with fellow enthusiasts and professionals. These events are goldmines for networking, and sometimes even lead directly to job openings at companies like VIRTUS Data Centres!
✨Show Off Your Projects
Start building a public portfolio showcasing your data science projects on platforms like GitHub or personal websites. Highlight unique analyses or models you've developed. This not only demonstrates your skills but also gets your name out there for roles like Technical Shift Manager at VIRTUS Data Centres.
✨Leverage Professional Networks
Join professional bodies related to data science, like the Data Science Society or similar organisations. Getting involved can lead to mentorship opportunities and insider knowledge about full-time positions at companies like VIRTUS Data Centres.
✨Apply Directly through Our Website
When you find a suitable opening like Technical Shift Manager at VIRTUS Data Centres, make sure to apply directly through our website. It gives you an edge and shows you're keen to join our team. Plus, who doesn’t love a direct application? It’s easier than navigating through job boards!
We think you need these skills to ace Technical Shift Manager in West Drayton
Some tips for your application 🫡
Show Off Your Projects:In the world of data science, your projects can speak volumes about your skills. Make sure to showcase a few key projects in your CV or portfolio, especially those that highlight your ability to work with data sets, build models, or use relevant tools like Python, R, or SQL. Don’t forget to include links to any GitHub repositories if applicable!
Quantify Your Achievements:Employers love numbers! When drafting your CV, highlight your achievements with quantifiable results. For instance, mention how your data analysis led to a certain percentage increase in efficiency or revenue at a previous job or project. These details can really make your application pop!
Craft a Tailored Cover Letter:For a full-time role at VIRTUS Data Centres, your cover letter should reflect your passion for data science and your excitement about the specific projects or values of the company. Dive into why you’re a good fit, how your skills align with their needs, and any unique perspectives you can bring to the team.
Stand Out with Relevant Courses and Certifications:Although experience talks, relevant courses or certifications can be your ticket to impressing hiring managers at VIRTUS Data Centres. Mention any standout courses you've completed that equipped you with essential skills, such as machine learning certifications or data visualisation courses. This shows your commitment to continuously developing your skills in the field!
How to prepare for a job interview at VIRTUS Data Centres
✨Brush Up on Your Statistics
For a data science role, we need to seriously sharpen our statistics skills. Get ready to tackle technical questions on probability distributions, hypothesis testing, and regression analysis. These are often the bread and butter of data science interviews, so don't just skim over them!
✨Showcase Your Projects
Prepare a killer portfolio showcasing your data science projects. We should include details about the datasets used, the tools and techniques applied, and the impact of your findings. If we can walk them through a particularly challenging project or a cool visualisation that had real-world implications, it’ll really make us stand out!
✨Get Comfortable with Python and R
Most data science positions require us to be proficient in programming languages like Python and R. We should practice common libraries like pandas, NumPy, and scikit-learn, and be ready for live coding exercises or algorithm questions. Showing off our coding chops can really impress the interviewers at VIRTUS Data Centres!
✨Prepare for Case Studies
Expect to encounter real-world case studies during the interview. We might be asked how we’d approach a data problem or analyse a dataset to extract insights. It's essential to think out loud and demonstrate our problem-solving process so that the interviewer can see our logical thinking in action.
