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- Tasks: Lead technical operations in a cutting-edge Data Centre and ensure zero downtime.
- Company: Join VIRTUS, a fast-growing and trusted data centre provider in Europe.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Why this job: Be at the forefront of the digital infrastructure revolution and make a real impact.
- Qualifications: Experience in Data Centres and strong team management skills required.
- Other info: Dynamic work environment with a commitment to safety and innovation.
The predicted salary is between 36000 - 60000 £ per year.
Our talented teams design, build and operate the world's best Data Centres.
About VIRTUS
VIRTUS Data Centres is one of Europe's fastest-growing and most trusted data centre providers. We design, build, own, and operate highly energy-efficient, scalable, and secure facilities that power the digital infrastructure of global businesses. Following our strategic expansion into continental Europe, with our first campuses in Berlin, we continue to grow our footprint across key European markets.
Our ambition is to be a leading force in the fourth industrial revolution—delivering innovative, sustainable solutions while staying true to our core values: Care, Helpful, Pride, Reliability, and Dedication.
Job Summary
Reporting to the Data Centre Manager, the Technical Manager is the technical lead for all activities within the Data Centre.
Duties and Responsibilities
- Technical Resource: Provide technical support to the Data Centre Manager (DCM). Maintain and develop engineering skills for all technical staff onsite. Responsible for ensuring all Emergency Operating Procedures (EOPs), Standard Operating Procedures (SOPs) and Method of Operations (MOP) are in place and accurate for their site(s). Provide assistance for other sites including peer review.
- Site Availability: All activities the role is involved with must be focused on zero downtime and adequate risk analysis and mitigation. Awareness of customer contractual SLAs and KPIs – work with the DCM to help stay within the SLAs.
- Third Party Monitoring: Oversee the general quality of third-party works on site including the technical ability and competency of the FM and 3rd party vendors. Validate that Two Party Verification is being followed by the TSMs on site.
- Team Management: Manage a team of Technical Shift Managers (TSMs) and ensure the shift pattern is covered at all times. There will be occasions where the Technical Manager will need to cover a TSM shift in the event of holiday, sickness, or unplanned circumstances. Ensure the team know the correct escalations process, especially for client (and any potentially client-affecting) issues.
- Planned Preventative Maintenance: Assist in the pre and post-review and signoff of plan works on-site. Assist the DCM in updating and closing service tickets.
- Reporting: Assist VIRTUS teams with asset management of new assets (asset tagging), asset lifecycle planning, technical feasibility and critical spares. Assist in validating the site capacity readings. Provide feedback on change control and customer power allocations.
- General Responsibilities: Help ensure that all customers, staff and contractors adhere to site policies and operational processes for a safe working environment. Assist in the overall goal of site efficiencies (not at the detriment to uptime). Witness scenario testing and assist in tracking and following up on lessons learnt. Any other reasonable requests made by your line manager.
Person Specification
Experience:
- Essential: Experience in a Data Centre or other similar critical Management role. Experience in managing and developing a team of direct reports. Strong and demonstrable process management experience in a live operational environment. Real-time Incident/fault management experience in a business-critical environment. Experience with business continuity, risk management, incident management and day-to-day engineering tasks.
Knowledge:
- Essential: Good health and safety and environmental knowledge. Mechanical or electrical engineering with working knowledge of BMS, PMS and fire systems.
Skills:
- Essential: Flexible, adaptable and innovative. Strong collaboration with multiple streams of stakeholders, ranging from colleagues, service partners, clients and third-party support vendors. Strong ownership, accountability and sense of urgency to drive issues to conclusion. Good communication skills (verbal and electronic).
Normal working hours are Monday to Friday, with the requirement to participate in the escalation management on call rota and working out-of-hours, to oversee critical work and manage the escalation of serious issues on sites.
In line with VIRTUS' Vetting Policy, the successful applicant must be willing to undergo a BS screening process. VIRTUS is an equal opportunity employer. As part of our commitment to fight for equality, we work to ensure a fair and consistent interview process. We celebrate diversity and we are committed to an inclusive work environment.
We reserve the right to close this post for applications should sufficient applications be received.
Search Firm Representatives Please Read Carefully
VIRTUS Data Centres does not accept unsolicited support from search firms for employment openings. CVs/resumes submitted by search firms to any VIRTUS employee without an active, written search agreement for a specified role will become the property of VIRTUS. No fees will be paid for candidates hired from agency submissions made without such an agreement. Existing agency partnerships must adhere to position-specific terms outlined in their agreements. Please refrain from calling or emailing regarding this matter.
Technical Manager employer: VIRTUS Data Centres
Contact Detail:
VIRTUS Data Centres Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the data centre industry and let them know you're on the hunt for a Technical Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your technical knowledge and management skills. Be ready to discuss real-time incident management and how you've handled critical situations in the past. Show them you're the go-to person for keeping things running smoothly!
✨Tip Number 3
Don’t forget to showcase your leadership abilities! Talk about how you've developed teams and managed shifts effectively. Highlight your experience with third-party vendors and how you've ensured quality work on site.
✨Tip Number 4
Apply through our website for the best chance at landing that job! We love seeing candidates who take the initiative to connect directly with us. Plus, it shows you're serious about joining our team at VIRTUS Data Centres.
We think you need these skills to ace Technical Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Technical Manager role. Highlight your experience in data centres and team management, and don’t forget to showcase your process management skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about working with VIRTUS and how your skills align with our core values. Keep it concise but impactful – we love a good story!
Showcase Relevant Experience: When filling out your application, be sure to highlight your relevant experience in critical management roles. We’re looking for real-time incident management and risk management experience, so make that stand out!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. Don’t miss out!
How to prepare for a job interview at VIRTUS Data Centres
✨Know Your Technical Stuff
Make sure you brush up on your technical knowledge related to data centres, especially around mechanical and electrical engineering. Be ready to discuss your experience with BMS, PMS, and fire systems, as well as any real-time incident management you've handled.
✨Showcase Your Leadership Skills
As a Technical Manager, you'll be leading a team of Technical Shift Managers. Prepare examples of how you've successfully managed and developed teams in the past. Highlight your ability to handle escalations and ensure smooth operations during critical situations.
✨Understand the Business Side
Familiarise yourself with customer SLAs and KPIs relevant to the role. Be prepared to discuss how you would ensure compliance with these metrics while maintaining zero downtime. This shows that you understand the balance between operational efficiency and customer satisfaction.
✨Communicate Effectively
Strong communication skills are essential for this role. Practice articulating your thoughts clearly and concisely, both verbally and in writing. Think about how you can convey complex technical information to non-technical stakeholders, as this will be crucial in your interactions.